Mark Cridland

Mark Cridland Email and Phone Number

Lead Delivery Manager at Holiday Extras @ Holiday Extras
hythe, kent, united kingdom
Mark Cridland's Location
Ashford, England, United Kingdom, United Kingdom
Mark Cridland's Contact Details

Mark Cridland work email

Mark Cridland personal email

n/a
About Mark Cridland

I enjoy being a delivery manager, it's a role I stepped into to fill a gap in the company after being a software tester for a while and have grown to make the role my own over many years. I enjoy finding ways to get things shipped to live as quickly as possible and getting rid of any blockers stopping this happening.I can build great relationships with all areas of the business. I have experience of working and interacting with Senior level team including the CEO & CTO, usually when demoing the latest update of work being delivered. Plus our Software Testers, Engineers and Product Managers day to day in order to get things delivered as quickly as possible but with good quality being produced. My role has also allowed me to work with many third party companies over the years, which means I have a professional manner expected to get the job done. I understand agile methodologies and can adapt to changes and dealing with priorities changing throughout the sprints.I am also a problem solver. I love to get to the bottom of those website issues that may have caused customers some sticky points online. I use all resources around me, including data to find the issue and make sure I get it solved as quickly and safely as possible. I have experience in software testing which I think benefits me in my delivery manager role, as I understand the process end to end. I love getting to know all the systems, software and platforms so that I have an umbrella understanding of how all systems connect together.I have a good end to end experience within a business, from contact centre experience to online advertising (PPC), to using social media to assist in selling the products I work in, plus I can also produce my own data reports (Looker), and happy to pick up news ones with a bit of training.

Mark Cridland's Current Company Details
Holiday Extras

Holiday Extras

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Lead Delivery Manager at Holiday Extras
hythe, kent, united kingdom
Employees:
479
Mark Cridland Work Experience Details
  • Holiday Extras
    Lead Delivery Manager
    Holiday Extras Dec 2021 - Present
    Newingreen, England, United Kingdom
  • Holiday Extras
    Delivery Manager
    Holiday Extras Mar 2010 - Dec 2021
    Hythe, England, United Kingdom
    I’m an experienced Delivery Manager, who has worked using Agile methodologies to get work out and being used as soon as possible. I am passionate about delivery and my team, I make sure my team is not only working at its optimum level but also motivated. I am a great coach and mentor and I am able to notice when things may not be quite right in the team and get to the bottom of this to help solve it. I am highly adaptable and resilient, a champion of change and I demonstrate excellent self-awareness. I am a great communicator and able to adapt the style depending on my audience.
  • Holiday Extras
    Software Tester
    Holiday Extras Jan 2007 - Mar 2010
    Newingreen, England, United Kingdom
    Started as a Software tester at Holiday Extras after being trained in software testing in my previous company. The team started as a small team, testing all the work the engineers had produced. I worked my way up through this role to Lead Tester where I was managing the Testing team. This included completing regular team 1 2 1s, and performance reviews every 6 months.
  • Stena Line
    Software Tester
    Stena Line Mar 2000 - Dec 2006
    Holyhead, Wales, United Kingdom
    Started as a contact centre advisor for StenaLine when I was asked if I wanted to be on the new team to help support the new booking system that was being built. From there I became a software tester for the new booking system known as SLOOP. Testing each release before putting live to customer facing systems, plus making sure the internal system our contact centre used was also behaving properly. I was also part of the team who introduced the new onboard system for all the ferry routes over Europe. Helping and supporting the team for a couple of days around the go live date. This role took me all over Europe, to the contact centres and ports.

Mark Cridland Skills

Project Management Agile Methodologies Project Delivery Delivery Operations Software Deployment Recruiting Travel

Mark Cridland Education Details

  • The Towers School Sixth Form
    The Towers School Sixth Form
    Merit, Pass
  • The Towers School
    The Towers School
    B, B, C, C, C, C, C, C

Frequently Asked Questions about Mark Cridland

What company does Mark Cridland work for?

Mark Cridland works for Holiday Extras

What is Mark Cridland's role at the current company?

Mark Cridland's current role is Lead Delivery Manager at Holiday Extras.

What is Mark Cridland's email address?

Mark Cridland's email address is ma****@****ras.com

What schools did Mark Cridland attend?

Mark Cridland attended The Towers School Sixth Form, The Towers School.

What skills is Mark Cridland known for?

Mark Cridland has skills like Project Management, Agile Methodologies, Project Delivery, Delivery Operations, Software Deployment, Recruiting, Travel.

Who are Mark Cridland's colleagues?

Mark Cridland's colleagues are Carol Spicer, Hannah Macdonald, Nola Mills, Daniel Channing, Julie Corner, Debbie Spratling, Jack Olliver.

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