Mark Croll Email & Phone Number

Detroit, Michigan, United States

Provide exceptional healthcare seating solutions that empower patients, practitioners, and medical staff through our premium line of products and exemplary service.

Managed diverse accounts, including VA, concierge medicine, and Healthcare Systems, strategically directing sales efforts to optimize outcomes and foster growth. Introduced innovative technology into emerging healthcare channels for early detection of MCI, Alzheimer’s, Dementia, and modifiable risk factors with cognitive side effects. Spearheaded expansion efforts into North America, Canada, and South America, overseeing market penetration and growth initiatives.Highlights of accomplishments in this role include:• Increased utilization and retention from 47% to 73% for new accounts through the development of sales processes, messaging, and in-service training.• Established a team of 9 direct reports in the Central US sales region, achieving $2.1M in revenue from 400-unit sales.• Expanded the pharmacy healthcare channel, securing 350 new accounts nationwide and generating $148K+ monthly.• Attained Presidents Club recognition for showcasing exceptional performance in 2018, 2019, and 2020.

Greater Detroit Area

Greater Detroit Area

Led the promotion and sales of life and health insurance products, ensuring clients received tailored solutions in line with clients’ financial requirements. Built long-term relationships with clients, conducted detailed assessments, and provided valuable recommendations on insurance products.Highlights of accomplishments in this role include:• Secured Life and Health Licensing and obtained Medicare Certification, enhancing product offerings and customer service capabilities.• Completed Series 7 and Series 63 certifications in 2017, expanding financial expertise and marketability.• Offered a diverse portfolio of financial products, including life insurance, disability insurance, long-term care, annuities, and 401(k) rollovers, meeting diverse client needs.

Greater Detroit Area

Collaborated with various companies to drive business growth and development initiatives. Opened new healthcare channels for cellular-based medical device technologies. Expanded distribution networks from 10 to 300 nationwide distributors, increasing distribution revenue by 10X.Highlights of accomplishments in this role include:• Coordinated with RJL Systems, a BIA medical device and DME manufacturer, focusing on business development and sales strategies to boost market presence by 13%.• Cooperated with Seafood Analytics, specializing in seafood freshness measurement devices, introducing technology to the seafood market for freshness assessment and shelf-life extension.• Engaged with Surgical Safety Scanner to promote RFID surgical instrument tray scanner system nationwide, improving surgical tray quality control and reducing human error.• Assisted Rhineland Cutlery, a high-carbon German steel cutlery distributor, expanding market reach and distribution network for maximum exposure in the cutlery market.

Tampa/St. Petersburg, Florida Area

A leading off site Hospital reprocessing and sterilization company providing reusable surgical textiles, basins and surgical instrument trays. Developed supply chain management of sterilized surgical textiles and instrumentation delivered on a daily basis to Hospitals.Achievements:• Developing new division with focus on On-Site surgical instrument management service in MIS, orthopedics and general surgery.• Conducting OR surgical cost analysis for prospective customers within multiple disciplines of surgery.• Creating on going partnerships with new surgical instrument OEM’s and distributors.• Training corporate level executives and field sales reps on benefits of On-Site surgical instrument management services.• Primary focus is on developing the Instrument Management accounts throughout the US with a $12,300,000 achievement in new contractual sales with direct reports.• Developed sales process and marketing materials to optimize exposure and penetration with Hospitals and surgical centers.• Call points are c-suites, surgery, sterile processing and supply management

Birmingham, Michigan, United States

Provided surgical in-sourcing, surgical equipment, staffing and management for surgical procedures in hospitals and surgical centers. Developed organizational infrastructures to reduce surgical costs while ensuring and optimizing surgical efficiencies. One of two Directors supervising a staff of 35; 7 direct reports. $5M in annual sales.  Positioned operation for lucrative expansion with steady 12% growth each year, resulting in sale of company in 2009. Managed all core business and day-to-day operational functions for entire organization, including establishment of all internal procedures and controls.  Developed key client relationships with major hospitals and surgical centers, calling on OR Business Managers, Directors of Surgical Services, and other senior hospital executives. Exceeded 35% net profit margin by fine-tuning complete cycle surgical services.  Obtained 100% of organization’s accounts, generating nearly $30M in revenues since inception. Ensured clients up to 30% in surgical cost reductions over conventional hospital management process. Grew managed surgical procedures from one discipline initially to 10+, with surgical procedures themselves increasing from 3000 annually to 25,000+ annually. Enhanced both the value of service and overall customer experience by continually collaborating extensively with clients and surgical vendors.  Provided superior service in support of 120,000+ surgical procedures with 99% proficiency rating.

Bachelor Of Business Administration - Bba, Business Administration

Activities and Societies: NMU Varsity Football Team

Education record

Working towards MBA

Advanced Orthopedics Spine / Recon Trauma