Mark Crowther Email & Phone Number

United Kingdom

Bristol, England, United Kingdom

Delivery, team and client management as required by projects

UK & Spain

As Founder of this white-label boutique technology consultancy operating in the UK and Spain, I was responsible for business development, network engagement, service definition and delivery.Responsibilities focused on: * working with clients embarking on high risk / high impact business change programmes* CapEx / DevEx and NPV for projects to ensure.

London, United Kingdom

• Principal Consultant, reporting to the CEO, charged with defining strategic change plans, business development and ensuring delivery both within the business and to client projects.Internal Project examples.
• Engage automation vendors to deliver test automation to several hundred applications
• Work with 30+ business teams to capture requirements, scope and schedule work
• Demonstrate operational value and clear cost saving across all automated applications
• Transition and establish vendor delivery to achieve business transformation goalsEngagement example: Test Environment Manager for global credit card and payments provider undergoing a multi £B Operational Excellence.
• Work with test managers to define environmental needs and plan delivery in-line with test dates

London, United Kingdom

Working with the senior management team to define and deliver testing activities on client projects, including hands on test management and delivery. * Scope and design testing then ensure its successful delivery* Deliver hands-on testing on client sites* Collaborate with the business to promote BJSS testing services* Write white papers and deliver.

London, UK

As Head of Professional Services, reporting to the Managing Director, my role involved:* Work within Sales, Marketing and Technology to develop congruent Client Roadmaps* Proactively develop a Sales Pipeline to achieve PS Team Revenue and Profit targets* Own Test Efficiency Reviews to enable transformation of Client’s business and development lifecycle*.

London, United Kingdom

Managing the UK based QA teams for Onlinetravel.com, Holiday Autos, Med Hotels and lastminute.com along with the QA teams based in Argentina and India.* Support several Test Managers in their day to day tasks, managing and mentoring* Manage multiple teams and ensure team members needs are met* Develop working practice and operational efficiency across the.

Guildford, United Kingdom

Head of QA working within the Product Services group, focusing on R&D testing of game technology such as AI, Physics and game engines. Responsible for looking after the team of eight Test Engineers and one Test Lead..

Manager of the software testing team. Responsible for planning testing projects and managing the team's delivery day to day. Working with QTP and Loadrunner for automation.

London, United Kingdom

• Testing a diverse portfolio which included the AOL Client based service, web portals, Broadband, Mobile, CDs and Sky Active across multiple platforms and environments with both proprietary and 3rd party.
• Form a second test team to establish AOLs Broadband service as part of the LLU programme, using Agile and XP development approaches, embedding them into an external agency based on site leading the project.
• Test and Accept the new ordering and provisioning, online billing systems for LLU and WLR for AOLs internet clients
• Apply ITIL Configuration Management to the hardware and software used to test the product portfolio.
• Management of testing multiple on-going projects that required full life cycle testing from Component to UAT.
• Design and develop testing approaches for new media and initiatives such as Mobile, Transactional and Accessibility.

Farnborough, Hampshire, UK

• Manufacturing and Quality Process Engineer responsible for design and certification of the ISO 9002 quality system at this start up company.
• The design, implementation and successful certification of the Quality Management System to ISO 9002 in less than 12 months.
• Manage industrial qualitative processes using a range of statistical tools such as FMEA and SPC. Reporting on and implementing corrective action and process improvement initiatives.
• Work with Purchasing to both select trusted vendors and suppliers and to define acceptable quality and delivery levels to support contractual negotiations.
• Selection, installation and training for staff on new robotic and manual assembly equipment. Ensuring departmental budgets remained within scope or demonstrated costs savings.

Manchester, United Kingdom

Program, maintain and operate the SMT robotic assembly cells. Define and manage the ISO9001 QMS for the department.