Mark Cuny Email & Phone Number

Upper Midwest Region

• Responsible for operations management and business development of Draeger's ignition interlock business, covering a multi-state region of the upper Midwest.
• Oversight of 150+ installation and service centers, including a group of Draeger Authorized Service Providers, ensuring each service center location and it's technicians meet all Draeger and applicable state ignition.
• Partner closely with Authorized Service Providers to identify market needs and grow market share through targeted marketing and proper location placement.
• Develop and maintain relationships with key stakeholders in state government involved with implementation and oversight of their state's ignition interlock programs.
• Regularly monitor and review current legislation as well as pending legislation to ensure continued compliance as well as prepare for potential changes.

Lisle, IL

- Support functions related to new business sales of 1-100 groups supporting the Sales Account Executives- Responsible for coordinating cases from the quote/proposal stages through the sold case installation process Sales - Frequent interactions with external brokers and or agencies to validate proposals and employee applications- Work closely with.

- Develop and lead a team of Sales professional to achieve Online and eService Sales targets.- Responsible and accountable for the overall Online and eService Sales Program results in my teams assigned territory.- Responsible for retaining and growing sales from existing customers as well as brining onboard new customers.- Assist in the recruitment.

• Support the launch and internal/external adoption of the Advance Auto Parts B2B eCommerce business for up to 250 store locations, converting traditional phone sales to the ecommerce channel, resulting in higher overall.
• Responsible for the acquisition of ~$350K annualized revenue per year within my assigned region(s)
• Sell and support the continuously developing portfolio of subscription-based MOTOSHOP Technology tool products including point of sale, repair information, marketing, and training solutions
• Work cross-functionally to leverage MOTOSHOP customer relationships for sales growth in other aspects of the company
• Provide continuous sales training of our products and services up to 50 Commercial Account Managers. Worked with internal teams, serving as the voice of the customer, to ensure product development, features, and new.
• Recognized as being in the top 1% of Sales Professionals in Advance Auto Parts, and the top performing eServices Solutions Manager in terms of overall sales for 2011.

• Developed new accounts, generated growth and profitability, adept to changing circumstances with innovative sales strategies
• Ensured the highest levels of customer service and satisfaction
• Developed close and personal relationships with clients to ensure customer loyalty and retention
• Present electronic commerce solutions to prospects and customers
• Make recommendations regarding products, services and or alternatives to meet the customers' needs

• Developed relationships and penetrating sales in my customer base of Strategic Accounts, Large Accounts and Mid-Market Accounts
• Managed day-to-day relationship with customer by developing a high value-add relationship with key contact/buyer and work together with Sales Manager, Product Specialist, Customer Service and other company resources
• Developed and maintain excellent customer relations through timely follow-up of customer questions/concerns, and by following the highest standards of business ethics

• Identify and work with assigned sales associates to convert top divisional opportunities to Corporate Express Brands private label products
• Educate customers and sales associates of the advantages of private label products
• Staffed booths at trade shows to promote the business
• Ensured the highest levels of customer service and satisfaction

• Facilitated training classes for customers and sales associates on electronic commerce solutions to insure that the customer can perform order management independently
• Planned course content and method of instruction
• Designed custom graphics and forms for Web sites
• Supervised department personnel ensuring all duties were performed accurately and timely
• Implement and managed Third Party Relationships with company platform (Ariba, Commerce One, Oracle, SAP)
• ISO 9001:2000 Internal Audit Team member 2004-2006