Mark Custodio Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Basking Ridge, Nj, Us

Keep your business on the leading edge. By partnering with Verizon, your enterprise gets more than a connection. It gains a true strategic ally, providing an advanced network technology and expert solutions. So, you can instantly scale production in a smart factory, use real-time AR visualization during surgeries or track inventory in real time to keep up with demand. With Verizon, you can unlock the full potential of your enterprise. Together, we can help make your business smarter. And all with the security and reliability you expect from the network that America relies on. We call this Enterprise Intelligence.Sales leader for Global Enterprise:- International Wireless (Europe, APAC, North America)- International Wireline (Verizon World Account Program)- Team Elevate (Local Sales for Global Accounts)- Fixed Wireless Access Team - Global Enterprise

Basking Ridge, Nj, Us

Global Enterprise organizations can be complex and often have multiple divisions that are spread over a large geographic foot print. To help meet their needs, where they are I had the opportunity to create a new business team within Verizon. We call the team Elevate, and we are regional sales teams supporting global companies. In this role, I was responsible for the end to end sales, operations and creation of a team of 40 Senior Managers and Major Account Managers supporting our top 250 accounts across Verizon Business Group.

Basking Ridge, Nj, Us

Managing Partner of the financial vertical within Verizon's Wireless Business Group. In this role I lead a team of Global Client Partners that support Verizon's largest enterprise customers. Each of the Fortune 500 Companies that we support have unique needs, goals and requirements. Our team works hand and hand with leaders in each organization to help develop custom solutions that will solve their individual needs and meet their organizations goals. We strive to make business transformations easy by provide services that are designed to improve productivity and efficiency while increasing revenue and reducing operations costs.As the Managing Partner I am responsible for personal development of each of the members of my team. By coaching, training and providing the tools needed for their success we obtain and exceed all financial objectives set forth. I assist in the annual and quarterly budgeting of the team and ensure that we are leveraging the vast resources throughout Verizon to enable the best possible customer experience.

Basking Ridge, Nj, Us

I am responsible for providing strategic wireless solutions to assigned global, domestic and international enterprise accounts. Strategic wireless solutions are characterized by a complex combination of technical, business, financial, and human resource issues related to the strategic and tactical direction of customers.My goal is to maintain, build and foster C-Level relationships in an effort to execute their global plans with a team of Wireless and Wireline core sales and sales solution product specialists to ensure mutual growth and optimum customer satisfaction. I further develop existing projects and executive level client relationships, cultivate new relationships, align with IT organizations and other Business Groups to uncover new opportunities, develop solutions and successfully implement strategic mobile services, to include Wireless products, Core Networks, Professional Services, Cloud Computing, Managed Services, Security Services, and Connected Machine Solutions.

Basking Ridge, Nj, Us

I am proud to have what I would consider the best team in all of wireless Learning & Development. I lead and motivate a high performing team of sales trainers that cover the Northeast Market. We are responsible for the creation and delivery of learning and development solutions for products, services and most importantly selling skills. Our focus is B2B and we prepare our teams to represent the very best that Verizon Wireless has to offer.I work with all levels of leadership with a focus on small/medium business, large enterprise, local and federal government and IoT/Advanced Solutions.We have received numerous awards and recognition and have a track record of providing measurable financial improvements through various delivery methods.

Basking Ridge, Nj, Us

As a Master Trainer, we are consider the best of the best. Our job is to develop the Sr. Trainers to perform at their highest level. This is accomplished by being a mentor, providing coaching and feedback as well as working side by side to help them succeed.In this role I was responsible for:- Leading certifications and development of training professionals- Program/project management to ensure successful creation and delivery of training- Performance consulting for trainers and/or work groups- Curriculum development and consulting

Basking Ridge, Nj, Us

- Lead Trainer for NY Metro East and West.- Focus on development and training of Management and Store Representatives throughout the area.- Responsible for delivering advanced sales skills/products/data, leadership, managerial initial training (as necessary) cross-functional and other training sessions. - Key partner with work group for continuous training improvement and program effectiveness.

Basking Ridge, Nj, Us

- Accountable for all Retail Store functions and responsible for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. - Drove high-performance results within a fast-paced, demanding solutions sales environment and focused on optimizing customer and employee experience.- Leveraged exceptional leadership skills to not only build top-tier sales teams but also developed and coached my team for success. - Continuously raised the bar and led sales team to achieve Verizon Wireless’ standard of performance excellence by providing ongoing sales training, empowering, and supported my team as they exceeded sales, retention, quality, and service objectives. - Created and initiated dynamic sales strategies to ensure that VZW products and services were effectively showcased throughout the store and that customers have the best store experience possible. - Leveraged creativity, critical thinking, and decision-making skills to develop and implement sales tools and initiatives that further establish Verizon Wireless as the market leader in the technology solutions industry. - Maintained the overall health and performance of the retail stores by supporting employee relations, encouraging recognition of exceptional employees, managing retail inventory in compliance with company standards, and engaging in important business operations including budgeting, forecasting, managing appropriate inventory levels, analyzing inventory turns, and providing financial, budget, and sales reports.

Us

Providing professional services in the consumer electronics space. From expansive home theaters, to PC networking security our experts provide a white glove experience for consumers and small businesses throughout the nation.- Increased performance and operational excellence in every market by an average of 16% for Firedog.- Created a regionally implemented training program known as the “4 Legs of Firedog”- Leveraged management/associate relationships to deliver service excellence, increasing satisfaction from 72% to 89% - Selected to join a team of top performers and leaders to fundamentally change the way Circuit City operated in order to maximize growth and profitability. - Designed, created and implemented this new culture that we called Team, Simplify and Grow. Improved communications and team moral, combined with reduced bureaucracy and simplified processes led to improved sales performance.- Established the District Learning Center, a model of excellence for training and developing managers.- Developed elite training program, resulting in the appointment of 2 store directors, 2 operations and 6 assistant managers.- Dramatically improved sales and operational culture, contributing to nearly $10,000,000 in revenue increases.- Helped improve close rates by 5% and gross margin performance by 20% within the district.- Developed Firedog training manual for the Northeast region, employed as the standard sales training curriculum.- Reestablished lines of communication with vendors/contractors, saving an estimated $200,000 in potential cost increases - Led the top-performing Firedog district in the company 5 months in a row – averaging 148% quota - Chosen to serve as acting Regional Manager of Firedog for Northeast Area

Us

- As a Store Director, I excelled at improving the functions and responsibilities of the store locations, communicating and implementing the company vision and effectively directing the day-to-day activities of the entire store staff. We were able to achieve high-performance results within a fast-paced, demanding solutions sales environment while focusing on optimizing customer and employee experience. - Led a staff of over 100 direct reports consisting of Sales Managers, Operations Managers and various supervisory roles, sales professionals, customer service and warehouse personnel. - Increased annual sales run-rate by $4,000,000 within first year, and led district stores in profitability by as much as 27%. - Recipient of multiple President’s Awards for performance, district award banners, and designated #1 in regional sales.- Fostered relationships with external vendors and traveled across region to bolster performance and morale in key stores.- Interviewed and hired all levels of store personnel and recognized for having one of the lowest employee turnover rates.

Us

- Earned great personal and team results as the top computer sales department in the Northeast Area. I have always had the philosophy that if you focused on the customer experience and understand their needs you will then and only then achieve top tier performance. My team believed in that vision and that is what led to world class performance and customer retention.

Us

Bachelor Of Science (Bs), Professional Retail Sales And Management

Business

Education record