Specializing in Microsoft Windows server environments and focusing on networking and security, I currently manage the technological infrastructure of one of the largest industrial employers in Dickson County, with 10 locations and over 2 million square feet of manufacturing facilities across our total campus footprint.

I worked as a proficient IT administrator with extensive experience in managing the delivery, design, development, implementation and support of crucial enterprise-wide system solutions. I effectively consulted with senior management to efficiently prioritize activities and achieve defined objectives, with the ability to translate business requirements into IT solutions, including multi-campus security rollouts, site-wide application management, and thorough local domain policies. Throughout my time there, I strove to forge solid relationships with strategic partners and grow my knowledge base in order that I might further the productive means of the entire utilities district.

- Provided customer service in the delivery of IT support services, both in-person and remotely, for a company of 200+ employees- Installed and configured operating systems, set up user accounts, and applied advanced domain-wide settings- Supported various back-end projects, such as server installation and configuration (Windows 2003/2008/2012), new hardware ordering, upgrades and system updates- Built out computers, installing parts and components as needed- Performed network troubleshooting via the use of command line interfaces, and virus monitoring using Vipre Business Premium suite- Administrated business-wide LAN/WAN activity monitoring with OpsView, Spiceworks, OpManager, and Paessler PRTG, including hubs, switches, WAPs, multiple VLANs, physical and virtual servers, and UPS units- Resolved a multitude of technical concerns through on-site and remote desktop support- Used Active Directory and Group Policy to assign and handle domain-wide administrative settings

- Operated an HP Indigo WS6600 both solo and working with a team- Printed hundreds of jobs and work orders for various clients, including Nature's Bounty and Coca-Cola- Worked very flexible hours on 1st, 2nd, and 3rd shifts- Performed start-up and end-of-day maintenance, as well as complex troubleshooting tasks

- Responsible for logo, branding, concept art, site layout and HTML/CSS/PHP coding- Performed business-wide production management- Produced motion graphics for online ads and Flash intros

Team leader and electronics sales associate, responsible for helping customers with any and all questions. Knowledge of everything on the show floor was crucial, from fuses and plugs, to CB radios, TV antennas, cell phones, car audio, and batteries.

Specialized in additions and renovations, handled complex demolition and plumbing tasks