Mark Dages Email & Phone Number

Columbus, Oh, Us

United States

• Worked in a dynamic environment that oversees all dining operations with budgets totaling over $33 million.• Maintained and reviewed daily transactions entered in IBM Cognos and Banner reports.• Created payment documents for external vendor invoices and issued them to Accounts Payable.• Collaborated with Senior Business Manager on monthly University Dining invoicing to outside partner. • Assisted Student Affairs Director of Finance on various financial and departmental projects. • Audited and reconciled multiple University Dining accounts with average monthly spending over $350,000.

• Assisted an office that oversees Flashcard Office, Housing and Dining with budgets totaling over $112 million. • Worked directly with the Director of Finance on a financial project with the goal of a master budget visualization report. • Developed budget and finance report template for 10+ auxiliary accounts using Microsoft Power BI.• Adjusted the DSA’s master financial data tracker to work effectively with Microsoft Power BI.• Interacted with the SVP Finance, Controllers, University Budget and other financial offices and administrators. • Presented and proposed financial report template to senior executives in the DSA.

Kent, Ohio

• Assisted an office that oversees all student organizations and student fee allocations totaling over $1 million. • Worked directly with the Senior Business Manager to support the financial functions of the five-department portfolio.• Coordinated training sessions for full-time staff from multiple departments on financial software and real time tracking.• Processed payment requests for student events and student organizations with average daily spending totaling $3,600. • Balanced and audited multiple accounts for monthly reconciliation using Quicken reporting and Banner. • Composed numerous budget vs spend trend analyses using Microsoft Excel for department manager decision making. • Served as point of contact for Undergraduate Student Government student reimbursements.

• Worked as assistant manager in a franchise store serving the local area with average annual sales totaling $900,000.• Managed a team of up to 14 employees including training, supervision of tasks, and brand compliance. • Implemented effective time management skills by analyzing work force and abilities to maximize efficiency. • Reconciled multiple cash drawers, precisely recorded store inventory, and input labor percentages in Excel nightly.• Demonstrated strong communication skills by interacting in person and speaking via phone with 80+ customers daily.• Facilitated problem-solving and conflict management with dissatisfied customers by upholding company policy while still meeting customer needs in a calm manner.

• Worked in a fast-paced environment together with coworkers while developing customer service skills with each guest to ensure their needs were consistently met.• Optimized efficiency while involved in the variety of stations such as order taking, dough management, pizza making, and oven tending.