Mark Dages Email & Phone Number

Columbus, OH, US

United States

• Worked in a dynamic environment that oversees all dining operations with budgets totaling over $33 million.
• Maintained and reviewed daily transactions entered in IBM Cognos and Banner reports.
• Created payment documents for external vendor invoices and issued them to Accounts Payable.
• Collaborated with Senior Business Manager on monthly University Dining invoicing to outside partner.
• Assisted Student Affairs Director of Finance on various financial and departmental projects.
• Audited and reconciled multiple University Dining accounts with average monthly spending over $350,000.

• Assisted an office that oversees Flashcard Office, Housing and Dining with budgets totaling over $112 million.
• Worked directly with the Director of Finance on a financial project with the goal of a master budget visualization report.
• Developed budget and finance report template for 10+ auxiliary accounts using Microsoft Power BI.
• Adjusted the DSA’s master financial data tracker to work effectively with Microsoft Power BI.
• Interacted with the SVP Finance, Controllers, University Budget and other financial offices and administrators.
• Presented and proposed financial report template to senior executives in the DSA.

Kent, Ohio

• Assisted an office that oversees all student organizations and student fee allocations totaling over $1 million.
• Worked directly with the Senior Business Manager to support the financial functions of the five-department portfolio.
• Coordinated training sessions for full-time staff from multiple departments on financial software and real time tracking.
• Processed payment requests for student events and student organizations with average daily spending totaling $3,600.
• Balanced and audited multiple accounts for monthly reconciliation using Quicken reporting and Banner.
• Composed numerous budget vs spend trend analyses using Microsoft Excel for department manager decision making.

• Worked as assistant manager in a franchise store serving the local area with average annual sales totaling $900,000.
• Managed a team of up to 14 employees including training, supervision of tasks, and brand compliance.
• Implemented effective time management skills by analyzing work force and abilities to maximize efficiency.
• Reconciled multiple cash drawers, precisely recorded store inventory, and input labor percentages in Excel nightly.
• Demonstrated strong communication skills by interacting in person and speaking via phone with 80+ customers daily.
• Facilitated problem-solving and conflict management with dissatisfied customers by upholding company policy while still meeting customer needs in a calm manner.

• Worked in a fast-paced environment together with coworkers while developing customer service skills with each guest to ensure their needs were consistently met.
• Optimized efficiency while involved in the variety of stations such as order taking, dough management, pizza making, and oven tending.