Mark D. Email & Phone Number

Wassenaar, Zh, Nl

Den Haag, Netherlands

Ayvens (LeasePlan+ALD) - Change and Adoption Manager for global IT transformation program supporting Commerce, Sales & Accounts, Counter Party Due Diligence, and Policy Proposition. Provided Change Management support for global integration programs: Booking Tool and Global Risk and Compliance assessments.Philips DA - Organizational Change Management Lead for global SAP SuccessFactors implementation project.KRAFTHEINZ - Organizational Change Management Lead for global IT and data management change projects.Shell - Change and Communication Lead supporting IT infrastructure programme where delivered people aspects of change impact assessment and risk mitigation, stakeholder mapping and engagement, communication planning and messaging, learning needs analysis.Lyondellbasell - Change impacts assessment, communication plan and material development, stakeholder engagement, training needs analysis and planning, set up of local change teams in support of IT change programmes.ING bank - Change lead supporting WorkDay, HR outsourcing and HR restructuring project. Stakeholder analysis and engagement, communication planning and messaging, training needs analysis, training planning and material development, set up of local change teams, employee experience definitions.Nutanix - Developed mentoring and coaching programmes, talent management and development paths with relevant processes to fit with WorkDay. Developed learning needs-based plan and budget. Designed and facilitated workshops and training events.

Amsterdam Area, Netherlands

- Creation and implementation of global competence development strategy, processes, tools, systems, competence frameworks, curriculum and blended learning technical, leadership and business skills programmes- Change manager enabling people-related change, engagement and development supporting transformation in global manufacturing footprint - Creation and communication of process documentation enabling implementation of new Integrated Supply Chain processes, standards and tools with subject matter experts- Operational management of global team of Training Specialists providing factory, customer and sales area training support- Creation and implementation of Lean Six Sigma training curriculum and processes- Creation and implementation of workforce planning process and tools for production units

The Hague Area, Netherlands

Aids business and HR leaders to transform the way people capabilities are assessed, developed and aligned to achieve business strategy. This includes:- Learning audits that assess "skill health" of organisations in relation to business strategy and current operational requirements- Evaluation of learning and development processes, systems, curricula and key programmes to identify effectiveness and efficiency improvement opportunities- Design and implementation of appropriate learning frameworks, processes, policies, systems, curicula and programmes- Design of critical HR projects. E.g. Performance management improvement, global induction programme, competence frameworks, talent management processes and policies, coaching and mentoring, learning value assurance processes and metrics, leadership development curriculum...

Brussels Area, Belgium

- Development of Solvay Corporate University- Evaluation and re-design of leadership pipeline curriculum and programmes- Designed and rolled out global behaviour change and organisational integration programme to support new business strategy and mergers

Germany

- Engaged business stakeholders in all aspects of learning through setting up global business governance panels. These assured business support, control and alignment of learning - Facilitated definition of globally standardised job frameworks for key functions in partnership with the business supporting strategic alignment objectives- Created curriculums for key global functions with learning paths for each standardised job- Designed and implemented standardised training design processes and tools to ensure effectiveness and efficiency of training products- Selected global learning management system

Eindhoven

Rabobank wholly owned company.Developed and implemented global learning management system.Developed global learning strategy and processes.Designed and delivered leadership development programmes focusing on performance management and coaching.Developed business learning panels for key global functions to ensure engagement of the business.Designed global learning design, trainer the trainer, and other processes to enhance standardisation, quality and efficiency in learning.Managed e-learning and blended learning programme design.

Amsterdam

Defined and implemented global learning management system and global learning processes. Developed and delivered performance management and coaching training programmes for leaders. Developed global Induction programme and technical curriculums for some global functions in support of business standardisation and alignment strategy.

Den Haag

Ensured the effectiveness and efficiency of learning and development services globally in meeting current and future business requirements.Design of Shell Project Academy with particular focus on robust assessment, assurance and accreditation.Curriculum framework design and partnership working with external learning providers.

Designed and implemented Open Learning strategy and site-based Open Learning Centres enabling access to formal and informal learning resources and support. Developed blended learning leadership development programmes focusing on Superviser level and new graduate development. Introduced robust assessment of competence processes and tools.

Hong Kong

Development of leadership development programme for Chinese managersDesign of knowledge flow consultancy offering

Hong Kong

Design and management of executive assessment and development centresDesign and support for implementation of new performance management tools and processes based on balanced scorecard concept

Manchester, United Kingdom

Learning needs assessment of national OFSTED inspectors for primary schoolsLearning needs assessment of line managers in NHS trust

Uk, Germany, Brunei, Falkland Islands

Led pilot design and implementation of change programme to enable move from paper to IT-based office management system for the armyManagement and delivery of leadership, management and general education programmesEducation support to families of service men and women

Secondary school teacher

Msc, Personnel Management

Pgce, Teacher Training

Ba (Hons), Human Movement Studies

Nonington College