OverviewReach more than 120 million shoppers with Ibotta’s network of retailers, publishers, and owned digital properties. The Ibotta Performance Network delivers unprecedented scale with performance marketing efficiency. Introducing the era of Rewards as a Service - promotions will never be the same.Websitehttps://ipn.ibotta.com/

The Principal Success Specialist is a thought leader that engages with clients to accelerate their adoption of Salesforce solutions that transform their businesses and achieve business objectives. A key method is managing the delivery of Expert Coaching Sessions which are targeted engagements designed to increase product awareness, provide industry best practices, and drive business transformation to improve customer’s adoption and overall product value and consumption. The Principal Success Specialist also plays a critical role within the Customer Success Group (CSG), serving as a strategic advisor with hands-on digital commerce expertise to support the company’s largest, most complex enterprise customers. This strategic role actively participates in the Specialist community to share customer success stories and best practice expertise related to digital commerce. It is also part of the larger Success Services brand, which is the integrated suite of service offerings that help customers obtain results faster.

• Managed group of assigned accounts, ensuring customer satisfaction and retention and increasing product adoption by accelerating sale of add-ons • Boosted client acquisition and retention by developing trusted relationships with key decision-makers• Contributed to business growth by identifying and presenting value-added customer opportunities • Achieved high client retention rate by monitoring, uncovering, and mitigating any threat to growth, satisfaction, or renewal

• Secured new clients for Predictive Intelligence (Marketing Cloud) product that provided a personalized recommendation platform that used AI (artificial intelligence) currently Salesforce Einstein AI solution. Partnered with core product account executives to sell and upsell existing clients• Exceeded all growth targets, achieving 110% of plan• Managed domestic and international clients both onsite and remotely

We are a business partner for major national brands who see the move to mobile as not simply the next step in a digital evolution, but a fundamental shift in how people will relate to each other. And to the brands they support.We believe mobile is the launch pad for a new type of consumer engagement and loyalty. We conceive and bring to life the brand and business ideas that nurture this loyalty.We do all this to build our clients' brands on the mobile platform, generate deeper loyalty among their customer base and create incremental revenue.We do all this to help our clients make more money in the mobile space.

Managed major accounts including the agencies largest account. Catalyst is a direct and digital marketing agency. After 3 months in the role, the owners of the agency asked me to step in and lead the agency's largest account while the Account Director was out on extended maternity leave. The key contact from the customer wrote a letter to the agency owner and asked after 9 months if I could stay on the account even when the original Account Director came back

Provide unique interactive and engagment marketing strategies for all vertical industries. Provide a total integrated marketing solution to clients from building microsites, promotional marketing, full video production, email capture, direct mail, predictive modeling and back end analytics

Provide direct/relationship and loyalty marketing solutions for all vertical industries. As the Director of Business Development I was responsible for winning new business and then managing and growing the business. I was the number one sales rep out of 6 sales reps for 4 of the 5 years I was there.

Responsible for development of strategic sales and marketing objectives for start up medical equipment company; Actively participated in prospecting, acquiring and closing new business (both at the local and national level) Call on hospitals and surgery centers; Spearheaded effort to negotiate and establish primary vendor contracts with GPO’s, IDN’s and hospital groups; Develop and manage marketing and direct marketing programs including writing all content of marketing materials and website. Work with operations group to coordinate trade show activities

I managed an inbound sales support team. I was employee of the month for 11 of 12 months in my first year of employment and then employee of the year!