Mark Danielle Arcigal Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Dubai Health Care City

•Work with marketing team and business development manager to develop brand and marketing initiatives.•Develop and execute marketing campaigns.•Perform market and client research.•Create reports on marketing performance.•Maintain schedules for marketing initiatives.•Planning with social media and website content.•Attend business and trade conference & company events to achieve wider network and connections.•Improved page content, keyword relevancy and branding to achieve search engine optimization goals.•Supply and support the production team and delegates task.•Wrote social media content to increase engagement with potential clients.•Monitoring of social media marketing efforts and insights traffic.•Creating designs for digital marketing artworks and materials for Social Media posting to attract potential clients.•Organize and manage marketing collateral.•Managing SEO and Google Ads

Dubai, United Arab Emirates

-Researching industry-related topics (Aviation Industry)-Content Copywriting-Creating and distributing marketing contents and copy to advertise our company's products aviation services-Edit and proofread written pieces before publication-Conduct keyword research and use SEO guidelines to optimize content-Promote content on social networks and monitor engagement-Measure web traffic to content (conversion and bounce rates)-Website Management-Managing SEO and Google Ads

Dubai, United Arab Emirates

-Create and publish engaging content for various digital platforms including social media, blogs, and websites-Collaborate with the marketing team to develop content strategies that align with business goals-Research and stay up-to-date on industry trends and best practices to ensure content is relevant and effective-Produce high-quality multimedia content including images, videos, and infographics-Manage and maintain content calendars to ensure timely delivery of content-Monitor and analyze the performance of content and adjust strategies as needed-Collaborate with other departments such as design and product development to ensure content is aligned with brand standards and product offerings.-Stay up-to-date with digital media technologies and trends and incorporate them into content strategies and tactics.-Ensure all content is optimized for search engines and meets accessibility standards-Managing SEO and Google Ads-Website Management

Al Mina, Dubai, United Arab Emirates

● Provide quality customer services in order to meet the client’s needs and expectations.● Reviewing initial documents for VOC nominations that align with ISO 17020/ ISO 17065 andISO 9001 as per IFIA directives.● Ensuring that the VOC programme files are in compliance with the SoP and understanding thescope of work and compliance requirements as per applicable standards.● Assist clients with and providing them with the necessary guidelines of the contractualrequirements.● Formulate instructions based on verification of conformity and performance standards about theessential requirements for product certification; provide applicable product standards and classification opinion based on the revision of the documentation, inspection results and test reports; authorize the certification of products; participate in the administrative resolution of disputes, claims and complaints.● Ensures correct and timely Certificate of Conformity (CoC) issuance in relation to the productivity and quality targets of the Execution Office.● Assess product and/or exporter risk levels, identification of product essential requirements and applicable standards following the Business Rules and SoP’s on Verification of Conformity instructions and manual.● Provide feedback to management on all matters relating to day-to-day performance and updates in meeting KPI’s and financial targets.

Makati City, Philippines

Coordinates with affiliates for timely processing of inspection request and provide necessary documents to proceed with conducting inspection on site.Schedule inspections and issue inspection job orders.Update intervention and inspection reports submitted via email or fax and update it accurately in our database.Conduct Inspection on site when necessary..Provide monthly reports with internal audits and statistics if the monthly local and global KPI targets are met.Provide effective solutions for the continuous improvement for processing intervention and inspection.Provide reports for the quality of the issued files internally from time to time manner and provide corrective actions when necessary.

Makati City, Philippines

● Ensures customer satisfaction through proper coordination with SGS affiliates and external parties such as exporters, sellers and suppliers● Ensures that all inquiries received are attended promptly and correctly.● Ensures proper management of documents received from SGS affiliates and external parties● Registers inspections based on request for inspection and other supporting documents receivedfrom exporters or their representatives. These should be in accordance with the Country Instructions, Business Rules, Quality Procedures, Key-Performance Indicators and other related documents.● Attends to inquiries received and coordinate with the appropriate person, group or office if needed.● Checks the quality of documents received and to ensure proper and its timely registration● Verifies and ensures that the correct contact details as and addresses of external parties areavailable in the database to guarantee receipt of all document sent by SGS.● Provides suggestions for process improvement.● Reports any breach of integrity, solicitation for, or offer of an improper payment or advantage toManagement.● Performs tasks that may be assigned by management for activities or projects to improveoperations efficiency.● Assist in the maintenance of the Quality Management System.● Answer incoming calls, attends inquiry and provide necessary actions and other customerservice that the client’s needs.

Makati City, Philippines

Ensures customer satisfaction through proper coordination with SGS affiliates and external parties such as exporters, sellers and suppliers Ensures that all inquiries received are attended promptly and correctly. -Ensures proper management of documents received from SGS affiliates and external parties.Registers inspections based on request for inspection and other supporting documents received from exporters or their representatives. These should be in accordance with the Country Instructions, Business Rules, Quality Procedures, Key - Performance Indicators and other related documents. Attends to inquiries received and coordinate with the appropriate person, group or office if needed. Checks the quality of documents received and to ensure proper and its timely registration Verifies and ensures that the correct contact details as and addresses of external parties are available in the database to guarantee receipt of all document sent by SGS. Provides suggestions for process improvement. Reports any breach of integrity, solicitation for, or offer of an improper payment or advantage to Management. Performs tasks that may be assigned by management for activities or projects to improve operations efficiency. Assist in the maintenance of the Quality Management System.Answer incoming calls, Attends Inquiry and Provide Necessary Actions and other Customer Service that the client’s needs.

Associate'S Degree, Computer Software Technology/Technician

Activities and Societies: Datamex Men's Volleyball Team

Associate'S Degree, Computer Software Technology/Technician

Activities and Societies: Arellano University Men's Volleyball Team Secondary Education.