A COO, Managing Director, CCO, CEO, Entrepreneur and trouble shooter. Enterprising, strategic and commercially-astute, with a very impressive track record of success across competitive B2B, B2C, technology, services, banking, cloud, digital, outsourcing, energy and global corporate markets.Internationally experienced, engaging across global markets including UK, Europe, USA, MEA and APAC.Persuasive communication skills, articulates & presents a clear vision and mission, inspiring others to get on board, using impressive interpersonal skills to engage with investors, customers and strategic partners.Inspirational & transformative as a C-Suite Leader, building sustainable and empowered environments, delegating & trusting others to get on with the job, including coaching and mentoring of talented professionals.Ability to lead through complex situations, including regulatory, pivoted businesses, products, operating models, whilst leading business teams to deliver ambitious commercial and financial performance targets.Significant experience, having ran £50m P&L, 1000+ staff teams, business operations, sales and customer expertise, as well as driving efficiency through automation, next generation technology or outsourcing.Adept and growing and scaling-up businesses via strong market penetration, organic growth and M&A.Some example results I have delivered:• Supported / played a pivotal role while at Cloud Business to scale from £3m with circa 50 people to a £19m business with 121 people and from a UK only 9am to 5pm business to 24x7 operating model, now serving clients in more than 40 countries and across English, French, German, Spanish and Italian languages.• Led post M&A activity merging 5 business into 1• Played a pivotal role in successfully achieving an exit in the Tech, Services, Consulting sector.• Developed a global inbound sales model for all new business opportunity which resulted in a consistent, qualified pipeline, without the need for a hunting team.• Turned around numerous teams’ whist retaining customers and protecting margin, the most recent being at Fitch.• At Fitch, implemented next generation technology to increase productivity, speed of customer resolution, whilst reducing cost and allowing the choice of self service. This resulted in deflection of 26% and productivity gains of 48%.• Consistently delivering £2m of savings per year through services offshoring to India whilst at Williams Lea. • Developed and implemented the transition from a regional to global key account model whilst at Gartner.