Mark Darling work email
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Mark Darling personal email
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Passionate about helping clients make the most of the FinTech industry. Currently working on a Master’s degree in Financial Technology & Analytics from Wake Forest University.
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Product ManagerSs&C AdventJacksonville, Fl, Us
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Associate Product ManagerSs&C Advent Sep 2023 - PresentSan Francisco, Ca, Us
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Enterprise ConsultantSs&C Advent Apr 2022 - Sep 2023San Francisco, Ca, Us
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Enterprise SpecialistSs&C Advent Aug 2020 - May 2022San Francisco, Ca, UsBecame the go to point of contact by clients on their most high priority items.Strengthened client relationships through efficient service and creative problem solving during consultative meetings and trainings. Trained new team members and clients on the Black Diamond platform.Designed Salesforce reports and workflows that allowed for successful adoption to case management. Created an interactive excel dashboard to provide clients multiple service metrics.Investigated a wide range of client inquiries that helped them both understand their data and create necessary reports. Wrote excels macros that reduced a weekly task from six hours across multiple team members to about 10 minutes for a single person.Developed client relationships through the implementation of new client offices.
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Reports InternSs&C Advent Sep 2019 - Jul 2020San Francisco, Ca, UsUtilize Salesforce to manage case work and communicate with financial management firms.Create and customize unique reports for financial advisors.Use creativity and problem solving skills to come up with solutions for client requests.Investigate errors to correct the issue.Effectively explain the workings of Black Diamond reports to both clients and internal users.
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Sales And Relationship Management InternFidelity Investments Jun 2019 - Aug 2019Boston, Ma, Us• Efficiently resolved client issues while providing exceptional service by using an array of computer tools.• Utilized interpersonal skills to gain information needed to handle client needs.• Led a team of peers through projects that were presented to upper management.• Analyzed data by creating an Excel dashboard in order to improve the effectiveness of sales leads. • Completed project work while fielding customer calls and communicating with multiple groups nationwide. -
Assistant Sales ManagerMy Eyelab Oct 2017 - Aug 2018Delray Beach , Florida, Us• Promoted from “Manager in Training” to Assistant Sales Manager within 6 months due to outstanding sales, customer service, and beating both district and company-wide averages across most metrics.• Consistently exceeded personal and team sales metrics.• Managed the sales floor and a team of 6 to ensure daily tasks and goals were met.• Trained employees on sales techniques, equipment, POS system, insurance portals. • Handled customer service issues to ensure return business. • Regularly top sales within branch with personal sales totaling nearly $300,000 during 2018. -
Camp Coach/ Ball Boy LiasonJacksonville Armada Fc Jun 2014 - Aug 2015Jacksonville, Fl, Us• ¬Developed a fun and educational environment for soccer players ages 5-16.• Mentored children while promoting sportsmanship and building confidence.• Maintained parent relationships by addressing athletes' needs both on and off the soccer field.• Managed up to 12 ball boys before and during all Armada home games, providing clear organization and instructions.• Communicated with coaches and staff from diverse backgrounds and cultures.
Mark Darling Skills
Mark Darling Education Details
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Wake Forest UniversityFinancial Technology & Analytics -
University Of North FloridaGeneral
Frequently Asked Questions about Mark Darling
What company does Mark Darling work for?
Mark Darling works for Ss&c Advent
What is Mark Darling's role at the current company?
Mark Darling's current role is Product Manager.
What is Mark Darling's email address?
Mark Darling's email address is ma****@****ent.com
What is Mark Darling's direct phone number?
Mark Darling's direct phone number is +190430*****
What schools did Mark Darling attend?
Mark Darling attended Wake Forest University, University Of North Florida.
What skills is Mark Darling known for?
Mark Darling has skills like Customer Satisfaction, Team Management, Creative Problem Solving.
Who are Mark Darling's colleagues?
Mark Darling's colleagues are Pratibha Singh, Stepen Orqueba, Christopher Cococcia, Ashley Brock (Danford), Sein Htay, Drew Hepner, Andre Vanem.
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