Mark Boyd Email & Phone Number

Melbourne, VIC, AU

Sunshine West, Victoria, AU

Melbourne, Victoria, AU

At EverySaturday, we bravely open pandora’s box!Powerful and engaging weekly conversations with industry leaders discussing technology and its dramatic impact on our lives and health within the IT industry. Mark founded EverySaturday in the early 2010s to help young mentor techs get into the technology sector. With the belief that humans thrive when given.

Jersey City, New Jersey, US

Wynnum, QLD, AU

Cloud Plus is a leading provider of Private Cloud Solutions.We operate our own Next Generation Network, Security and Cloud Services infrastructure. This provides a foundation to deliver highly integrated solutions for our Partners and Clients. All of our services are backed up by Cloud Plus’ 100% Committed support and the majority are covered by a 100%.

Austin, Texas, US

Following my work as CTO of the world's largest SolarWinds Integrator (Loop1), I couldn't not take up the opportunity to join the vendor themselves when the opportunity came up. In my role at SolarWinds, I'm a storyteller connecting businesses to real-world outcomes by leveraging our portfolio of products. The role is equal parts technical consulting &.

Austin, Texas, US

• Loop1 is the world's leading IT Operations Management (ITOM) company. We help our clients to ‘Know What’s Next’ through our unique methodology ITOMPlus, combining people and tools alongside L1M3 (Loop1 Monitoring.
• IT Operations Management
• IT Service Management
• Enterprise Networking & Unified Communications
• Cloud & Hosted Solutions | Enterprise Applications
• Developer Operations

Austin, Texas, US

Austin, Texas, US

As Loop1 acquired XLATE Group, I took on the position of Global Head of Managed Services & Client success where I looked after our recurring revenue services for our clients and managed the Sales Engineering/Solutions Architect team, as well as the Technical Account Management team. The core focus of this role was to build out Loop1's ITOM practices and.

Melbourne, Victoria, AU

XLATE Group specializes in Cisco Unified Communications, and SolarWinds ITOM Solutions in Melbourne, Australia. I joined the organization in June 2019 as the General Manager of Operations tasked with building ITSM/ITOM best practices into the organization's service delivery. The role had significant P&L responsibility and managed the Australia, Singapore.

Northcote, Victoria, AU

I joined Dog and Bone to support the mission of a certified B-Corporation organisation, to effect technology change and adoption in the not for profit sector. As a part of the Executive, I managed our go-to-market strategy for Telecommunications Management services, run and managed a P&L, and achieved significant savings for Australia's leading not for.

Melbourne, VIC, AU

• Managerial role focused on customer support, solution development, market analysis, service management and staff supervision.
• Provided support to 100+ customers from retail, aged care, construction, manufacturing and financial sector.
• Assisted B2B clients on different issues from small scale infrastructure deployments to multinational networks.
• Manage IT Services, Network, Security, Back-up and Collaboration Services.
• Provided services and solutions by analyzing new opportunities in existing and new customer base.
• Decreased monthly reporting from 1 hour to 2 minutes per customer by optimizing analysis and tools use.

Melbourne, VIC, AU

• Managerial position in commercial and educational space with an emphasis on staff management, customer support, market research and solution development.
• Managed staff of 20+ including Service Desk Analysts, Systems Engineers, and Coordinators.
• Provided support to varied customer base by collaborating with the engineering team.
• Ensured adequate solutions for clients from wide range of industries.

Port Melbourne, Victoria, AU

Managerial function concentrated on developing solutions to 20+ education customers with up to $25k revenue per month and managing 30+ vendors worth $180k+ annually. Technology solutions included Microsoft Server Technology, Wireless Infrastructure, Storage Infrastructure and Host Infrastructure.

Brighton, Victoria, AU

Operative role focused on assisting 2.000+ staff and students by providing ICT services such as Network Management, Desktop Fleet Management, and Server Management.

Altona North, Victoria, AU

Master'S Degree, It Leadership

Bachelor, Computer (Networking)

Diploma, Network Engineering

Certificate Iv, Network Management

Cert Iii, Information Technology