Mark Wilkinson

Mark Wilkinson Email and Phone Number

Innovative Product Leader, CX Strategist, and Customer Success Advocate @ Advanced Utility Systems
Mark Wilkinson's Location
Atlanta Metropolitan Area, United States, United States
Mark Wilkinson's Contact Details
About Mark Wilkinson

I build great solutions for amazing clients.We work with customer obsessed brands to help connect them to their customers and deepen those relationships. Partnerships develop intimacy, trust, and shared spirit of responsibility to solve big problems. We thrive at that intersection of people and technology in service to our partners to create meaningful solutions.

Mark Wilkinson's Current Company Details
Advanced Utility Systems

Advanced Utility Systems

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Innovative Product Leader, CX Strategist, and Customer Success Advocate
Mark Wilkinson Work Experience Details
  • Advanced Utility Systems
    Executive Vice President
    Advanced Utility Systems Apr 2024 - Present
    Ca
    Responsible for leading an incredible group of passionate and creative professionals delivering the mission critical solutions for the modern utility CX. Accountable for all areas of business and financial operations for the leading full service CIS solution provider to utilities.
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  • Ibex.Digital
    Senior Vice President Utility Solutions
    Ibex.Digital Mar 2018 - Apr 2024
    San Francisco Ca, Us
    Evangelize to the world the amazing products and services available from this cutting edge customer enablement platform for support, sales and Beyond the Meter programs. Develop new markets for existing technology, and expand capabilities for our roster of tremendous clients.
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  • Utility 2030 Collaborative
    Advisory Committee Member
    Utility 2030 Collaborative Jul 2020 - Jul 2023
    Alpharetta, Ga, Us
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  • Secureworks
    Client Retention Officer
    Secureworks Jul 2016 - Jun 2018
    Atlanta, Ga, Us
    Developed a "crash" strategy and implementation program to launch customer success for this leading B2B cyber security firm including business and operational strategy, process improvements, and technology selection and implementation to empower client success managers and account development teams to improve customer satisfaction and loyalty.
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  • Bridgevine, Inc.
    Evp Corporate Development
    Bridgevine, Inc. Jan 2016 - Jul 2016
    Atlanta, Ga, Us
    Working across the enterprise to develop opportunities and strategy for corporate development and industry synergies.
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  • Bridgevine, Inc.
    Executive Vice President Of Product
    Bridgevine, Inc. Mar 2013 - Jan 2016
    Atlanta, Ga, Us
    Driving innovation across digital platforms and SaaS solutions to top media and telecom clients, with attention on direct to consumer and B2B enrollment and activation services. Rapid expansion of SaaS platforms to keep pace with changing customer sales environment, with focus on online/offline continuity for customer success.
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  • Bridgevine, Inc.
    Senior Vice President Enterprise Solutions
    Bridgevine, Inc. 2010 - Mar 2013
    Atlanta, Ga, Us
    Operationalize a nascent software product for the Enterprise world. Build the team, infrastructure, and operations to support company’s first SaaS software to anchor tenants. Highly profitable and transformative solution led to creation of the leading multi-tenant Digital Commerce Platform for service providers and distribution partners in the home services market.
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  • Bridgevine, Inc.
    Vice President Of Operations
    Bridgevine, Inc. Jun 2005 - 2010
    Atlanta, Ga, Us
    - Operations management for client delivery and business development- Product Management for Home Services Enrollment Platform- Project Management Office for cross department and special projects- Call Center Operations and Management including multi-center operations- Service Provider Operations and Technology Delivery Services
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  • Fdn Communications
    Commercial Sales Manager
    Fdn Communications Jun 2004 - Jun 2005
    Us
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  • Barr Systems
    Senior Partner/Director Of Consulting Services
    Barr Systems Jan 2001 - Nov 2003
  • Jm Family Enterprises
    Curriculum Development Manager
    Jm Family Enterprises Feb 2000 - Dec 2000
    Deerfield Beach, Florida, Us
    Led a start up team in the consulting group of JM&Associates, part of the Jim Moran Family Enterprises. This team created new training and consulting programs in the sales, management, and service areas of the automotive industry. Direct reports included curriculum developers, graphic designers, web-training specialists.
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  • Sylvan Learning Systems, Inc.
    Center Director
    Sylvan Learning Systems, Inc. Jan 1996 - Feb 2000
    Center Director and senior manager in most profitable group of corporate centers in company's history. Reorganized and improved performance in lagging centers in three markets in very competitive South Florida marketplace as corporation was structuring their re-purchase program from franchisees.Managed all aspects of center operation with P&L responsibility and direct reports in training, finance, education and marketing. Involved with print, TV, and local radio buy for advertising co-op for northern region.

Mark Wilkinson Skills

Saas Crm Strategy Product Management Leadership Start Ups Strategic Partnerships Business Intelligence Solution Selling Program Management Enterprise Software Management Cross Functional Team Leadership Sales Operations Project Planning Business Development E Commerce Negotiation Team Leadership Project Management Direct Sales Account Management Call Center Professional Services B2b Analytics Agile Project Management Customer Retention Advertising Key Account Management Lead Generation Process Improvement Product Marketing Software As A Service Training Competitive Analysis Customer Relationship Management Call Centers Business Analysis Sales Management Sales Business Strategy Business To Business Operations Management Sales Process Cloud Computing New Business Development Vendor Management Team Building Team Management

Mark Wilkinson Education Details

  • University Of Florida
    University Of Florida
    Literature
  • University Of Florida
    University Of Florida
    English

Frequently Asked Questions about Mark Wilkinson

What company does Mark Wilkinson work for?

Mark Wilkinson works for Advanced Utility Systems

What is Mark Wilkinson's role at the current company?

Mark Wilkinson's current role is Innovative Product Leader, CX Strategist, and Customer Success Advocate.

What is Mark Wilkinson's email address?

Mark Wilkinson's email address is ma****@****msn.com

What is Mark Wilkinson's direct phone number?

Mark Wilkinson's direct phone number is +177056*****

What schools did Mark Wilkinson attend?

Mark Wilkinson attended University Of Florida, University Of Florida.

What are some of Mark Wilkinson's interests?

Mark Wilkinson has interest in Software User Interface Design, Investing, Management Theory And Development, Education, Marketing And Web Design, Literature And Philosophy, Science And Technology, Dogs, Golf, Animal Welfare.

What skills is Mark Wilkinson known for?

Mark Wilkinson has skills like Saas, Crm, Strategy, Product Management, Leadership, Start Ups, Strategic Partnerships, Business Intelligence, Solution Selling, Program Management, Enterprise Software, Management.

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