An Omaha Chamber of Commerce, Leadership Omaha, graduate, over the past 25 years I have a record that includes a 20% revenue increase in Healthcare estimated at $2M, a Financial Services industry action that increased revenue by 24% and reduced corporate client costs by $10M, and provided a solution to a major utility resulting in an additional $1M in revenue. My name is Mark Boulay. I create opportunities to help companies make moves that result in sustained financial growth, dramatically improve the customer experience, and lead high performing teams. I am the trusted executive leader that knows how to make connections and relationships that allow a company to cultivate consumer engagement and I bring today’s tools and sustainable strategies to help decision-makers take sensible steps as they move forward.
Listed skills include Ivr, Call Centers, Customer Experience, Account Management, and 25 others.