Mark D. Email & Phone Number

Calgary, Ab, Ca

New York, Ny, Us

Calgary, Alberta, Ca

The goal of HelpMeWork is to offload as many menial tasks as possible, so you can spend less time on mundane (but important) jobs and more time on the more lucrative aspects of running your business.- Reduces mundane administrative work- Eliminates overhead- Increases transparency to your operations- Listens for what your customers and competitors are saying- Lowers the cost of delivered services- Maximizes your valuable resources- Reduces non-billable time

Proven success in delivering value by blending diverse commercial, financial, and operational experiences with training in the disciplines of information systems, project management, business strategy, people management, and change management.

Edmonton, Alberta, Ca

Brightside is part of the ATB family

Calgary, Ab, Ca

• Remote management of offshore team of 27 developers, analysts and testers (Chennai, India)• Accountable for MS Dynamics GP development and support• Introduced and coach team to implement the following business initiatives (business analytics, machine learning, big data, mobile development, robotic process automation, agile product management and DevOps)• Manage a 2.5+ million CDN$ OPEX and CAPEX budget• Prepared the IT team for a private equity deal• Leed Agile transformation and roll out DevOps • Design and enable Data Warehouse / Vault and Business Intelligence / Analytic capability

Mississauga, On, Ca

Yardi ERP implementation

Calgary, Alberta, Ca

Manager responsible for Technology consulting services in Western Canada

Saskatoon, Sk, Ca

IFS Financial ERP implementation

Calgary, Alberta, Ca

►BUSINESS PROCESS IMPROVMENTSupport and enhance Husky's Project Delivery framework providing project management teams with a common sense approach to disciplined execution which they rely on to deliver business strategy. Work to improve project cost visibility from inception to completion.►FURTHER BUSINESS PROJECT MANAGEMENT COMPETENCYPlan, coordinate and execute annual forum for Husky project professions, bringing top level management together with the project community to improve project delivery and increase awareness around project management topic areas.►FOSTER LESSONS LEARNED CULTUREWork closely with the project community to gather and input previous lessons into projects $5 million and above to improve capital efficiency in how Husky delivers projects. Manage the project knowledge for the company.

Calgary, Alberta, Ca

►DEVELOP AN ENTERPRISE SEARCH STRATEGYWork closely with stakeholders in identifying enterprise search business technology needs and put forward business case that support those ideas.Deliver high-level requirements document, project execution plan and project charter.Illicit requirements and facilitate visioning sessions with respect to improving ability to find information.►ENGAGE BUSINESS

Calgary, Alberta, Ca

►DEVELOP AN INTEGRATED IT STRATEGYHow do you innovate in a risk adverse industry?How do you quickly demonstrate business value in order to build customer confidence?By bringing the lessons learned from working in many diverse business sectors, Mark sought to PROFESSIONALIZE the new development team he inherited. Implementing software development lifecycle management tools, Mark was able to AUTOMATE the testing and development process. With architectural design ◆ technical guidance ◆ leadership ◆ mentoring ◆ and coaching skills, he was able to turn his group of four to six developers into a HIGH FUNCTIONING and SELF-MANAGED team.►IMPROVE BUSINESS WITH ITHow do you move away from silos and prevent stakeholder revolt?How do you manage the sunk cost fallacy in IT decision making?After examination of the firm's existing applications, it was apparent that business systems were far more valuable INTEGRATED than segregated. In Mark’s portfolio, he had a few applications that were built for BUSINESS INITIATIVES that never received any traction and others that fell short in meeting the business needs. With knowledge of the CURRENT BUSINESS STRATEGY, he was able to work with the stakeholders to define project scope, goals and deliverables that better SUPPORT THE FIRM’S GOALS. Using enterprise search, Mark was able to bring together the information from the key line-of-business systems to enable users to get better answers, FASTER.►EMPOWER BUSINESSHow do you balance the demands of internal and external IT needs?How do you turn technology from a cost centre to a competitive advantage?With an AGILE, CONTINUOUS DELIVERY approach in place, Mark was able to lead key client-facing initiatives for marketing department including the first responsive design website by a Canadian law firm which positions the firm as INNOVATIVE leader in the Canadian legal market. Mark was successful in implementing workflows to secure client data and enable key resource management.

Calgary, Alberta, T2P2M5, Ca

►LEVERAGE INTERNAL STRUCTURES TO GET MAXIMUM BENEFIT FROM ITDelivering designs for mapping and mobile components for the Calgary.ca website, Mark was able to support the enhanced access to information initiative of the City of Calgary. He engaged business units and guided third party contractors in the development of a variety of government solutions. Mark provided strategic insights and assessment for emerging technologies that would better deliver value to the residents of Calgary.

Mark was an independent consultant for over 6 years with offerings in web portal development, IT management and application development. He consulted to both small and big business in the sectors of oil and gas, pipeline, manufacturing, technology, services and non-profit.►PREPARE CLIENTS FOR EMERGING TECHNOLOGIES THAT WILL HAVE AN IMPACT ON THEIR BUSINESSIn order to help build a client’s market presence, Mark built and supported web initiatives for companies including Suncor, Alliance-Pipelines, Lionhead Engineering (Tervita), PBS Systems, and Xerox Canada.►ENHANCE CLEINT ORGANIZATION’S IT COMPETENCIESMark offered full IT management services for smaller clients that did not have their own IT departments. He supported the clients machines, servers and networks for manufacturing and oil and gas service companies in the greater Calgary area. Some of these companies were MaXfield, Lionhead Engineering (Tervita), and Ambertec.►IDENTIFY OPPORTUNITIES TO INCREASE COMPETITIVENESS AND PROFITABILITY WITH IT Mark has over 7 years working in the Oil and Gas industry. One of his biggest successes was to build a web-based regulatory and compliance application focused on wells and pipelines. Lionhead Engineering (Tervita) came to Mark with a request to give their clients access to their internal processes for well and pipeline management. Mark built a solution that generated millions of dollars of additional annual revenue.

►DEVELOP IT STRATEGY INTEGRATED WITH THE ORGANIZATION’S STRATEGY AND GOALS How do you use IT to bring together three disparate companies in order to deliver value?To offer expedited patient access to medical services, Mark worked with doctors, nurses, insurance agents and finance professionals from three companies to build systems that facilitated the offering. He led a team of 25 IT professionals to design and create solutions that integrated the companies' processes to meet the core business strategies. Mark was tasked with building a strong team, creating development standards, managing finances and ensuring the technology roadmap to align the with key business drivers.

Calgary, Alberta, Ca

►LEVERAGE THE INVESTMENT IN LEGACY TECHNOLOGYMark was part of a team responsible for updating Shaw Communications’ legacy billing system to an internally built solution. Along with reviewing and analyzing system specifications to determine if all requirements had been meet, Mark consulted with the internal clients to gather extra information about program needs, objectives, functions, features, and input and output parameters. He was a member of the committee responsible for developing and rolling out standards and guidelines for solution delivery within Shaw Communications.

►DELIVER BUSINESS VALUE WITH EMERGING TECHNOLOGIESIn the early days of DVDs and video-on-demand, Mark created a platform independent, Internet-based, video-on-demand training web portal. He led the development, packaging and distribution of windows-based video-on-demand solutions for Multimedia Solutions.

Calgary, Alberta, T2P2M5, Ca

►INTEGRATE BUSINESS PROCESSES TO DELIVER GREATER VALUEIn his first foray into the information technology industry, Mark was part of the Y2K conversion initiative of the City of Calgary. He started his career by converting mainframe programs to meet year 2000 compliance standards. Along with his Y2K projects, he developed an interface between mainframe systems to integrate two helpdesk packages. This allowed for the ability to more efficiently and effectively administer the main helpdesk products used by the City of Calgary.

Mba, Entrepreneurship And Management Information Systems

Advanced Project Management, Project Management

Diploma, Computer Engineering Technology

Bsc (Honours), Psychology

Education record