Mark Dollins

Mark Dollins Email and Phone Number

Senior communications executive, author and educator with deep expertise in Employee Engagement, Change Management & Communications Talent Development @ North Star Communications Consulting
ridgefield, connecticut, united states
Mark Dollins's Location
New York City Metropolitan Area, United States
Mark Dollins's Contact Details

Mark Dollins personal email

n/a
About Mark Dollins

Experienced senior communications executive with experience in Fortune 500 and Fortune 50 companies. Broad range of integrated internal and external marketing and communications competencies.Specialties: Employee Engagement and Change Management Communications; Communications/Marketing Communications talent assessment, development and coaching; Corporate Communications; Strategy; Public Relations; Crisis Communications & Issues Management; Team Building; and Social Media.

Mark Dollins's Current Company Details
North Star Communications Consulting

North Star Communications Consulting

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Senior communications executive, author and educator with deep expertise in Employee Engagement, Change Management & Communications Talent Development
ridgefield, connecticut, united states
Website:
northstarcomms.com
Employees:
2
Mark Dollins Work Experience Details
  • North Star Communications Consulting
    President
    North Star Communications Consulting Apr 2011 - Present
    New York City Metropolitan Area
    North Star Communications Consulting is a communications consultancy with deep expertise in employee communications, change management communications, and marketing & communications talent development. North Star’s mission is to guide its clients to employee communications and talent management solutions that meet their unique challenges. We work with clients like Visa, Xerox, Toyota, Louis Vuitton and Keep America Beautiful, and have corporate experience with PepsiCo, DuPont, The Quaker Oats Company and American Electric Power, among others.
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  • Missouri School Of Journalism
    Adjunct Professor
    Missouri School Of Journalism Dec 2022 - Present
    Teaching graduate and undergraduate classes on strategic employee communication as a part of the school's strategic communication curriculum.
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  • Dupont
    Head Of Executive & Global Employee Communications
    Dupont Apr 2015 - Apr 2018
    Wilmington, Delaware
    Led global employee and executive communications strategy, execution and measurement; shape and lead CEO and executive communications agenda.- Drove change management communications, and employee & leader engagement agenda for the largest industrial merger in history: the $130B merger between DuPont & Dow. Results included measurable improvements in engagement, increasing understanding and belief in the future state, and voluntary attrition rates below historical norms.- Designed global communications measurement, analytics & reporting capabilities -- demonstrating significant improvements in employee awareness and understanding of business direction, confidence in the organization's direction and delivery of company goals-Innovated with emerging social/digital platforms to drive employee collaboration during period of intense change-Body of work recognized at best-in-class through more than 20 global, national and regional awards for change management, employee engagement and employee communications -- including PRWeek, IABC, PRSA, among others.
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  • Pepsico
    Svp & Chief Communications Officer - Pepsico Americas Beverages
    Pepsico Mar 2010 - Apr 2011
    Drove internal and external communications strategies, including social and digital media, traditional media and change management/employee communications for 70,000 employees at PepsiCo’s beverage bottling operations in U.S., Canada and Mexico. Led corporate reputation/sustainability communications, issues management and executive communications as well as franchise bottler communications, foundation management and community engagement strategies. Provided communications support to senior leadership team. Delivered 14% swing in share of voice for media coverage versus largest competitor in local markets. Integrated communications teams and processes from three publicly held companies and enabled first-year merger synergies that exceeded targets.
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  • Pepsico
    Svp & Chief Communications Officer -- Pepsico Americas Foods & Global Employee Communications
    Pepsico May 2008 - Mar 2010
    Designed and executed integrated internal and external communications strategies to grow $27 billion PepsiCo Americas Foods division, extending from Canada to Chile. Oversaw media and brand public relations, community relations as well as employee and executive communications for PepsiCo’s then-largest division. Managed communications teams across multiple geographies that drove dramatically increased brand media coverage and corporate reputation improvement in international markets.Led global internal communications team in global message architecture development and measurement. Created breakthrough social and digital media strategy, and articulated global internal communications competency development for professionals at $60 billion enterprise, with 300,000 associates in more than 200 countries. Delivered 90+% consistent awareness and understanding of global operating priorities, enabling achievement of corporate and division performance.
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  • Pepsico Chicago
    Svp - Public Affairs
    Pepsico Chicago Aug 2007 - May 2008
    Directed public affairs for $12 billion division of PepsiCo, directly supporting Gatorade, G2, Propel, Naked Juice, Tropicana and Quaker foods and snacks. Held accountability for consumer public relations and professional marketing, media relations, consumer response, crisis communication, employee and executive communications, A/V and meeting services and community relations. Drove best-in-class crisis response on product recalls and for unprecedented shutdown of world’s largest cereal manufacturing plant during Cedar Rapids flood.
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  • Pepsico
    Svp Public Relations
    Pepsico Aug 2001 - Aug 2007
    Purchase, New York
    Ran Corporate Public Relations, serving as corporate media spokesperson. Responsible for financial, crisis, issues and global employee communications.
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  • The Quaker Oats Company
    Vp - Corporate Communications And Chief Communications Officer
    The Quaker Oats Company 1994 - 2001
    Led internal and external communications for global foods and beverages and beverages company. Responsible for employee and executive communications, financial and shareholder communications, foods and beverages brand communications. Served as corporate spokesperson and lead government affairs function along with The Quaker Oats Foundation.
  • Nisource
    Manager Corporate Communications
    Nisource 1990 - 1994
    Responsible for internal and external communications for gas and electric utility, serving northern Indiana. Drove media relations, employee communications and customer marketing communications. Led crisis communications response and labor-management communications functions.
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  • American Electric Power
    Publications Supervisor
    American Electric Power 1985 - 1990
    Edited and published award-winning monthly employee magazine and quarterly video news journal for Indiana Michigan Power, and had accountability for crisis communications reponse, nuclear emergency response and employee communications.Also supported speakers bureau and marketing communications functions.
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  • Auburn Evening Star
    General Assignment Reporter
    Auburn Evening Star Oct 1983 - Mar 1985
    Auburn, Indiana
  • Abc News
    Production Assistant
    Abc News Feb 1981 - Sep 1983
    Washington D.C. Metro Area
    Worked on news production for ABC Information and Direction Radio, World News Tonight, Good Morning America and Nightline
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Mark Dollins Skills

Corporate Communications Training And Development Writing Public Relations Marketing Communications Media Relations Community Relations Crisis Communications Employee Communications Financial Communications M&a Communications Video Production Communications Strategy Communications Training Speech Writing Reputation Management Communication Training Internal Communications Talent Management Strategic Communications Community Development Mergers Change Management Digital Media Integrated Marketing Publicity Editing Press Releases Employee Training Message Development Investor Relations Messaging Digital Strategy Leadership Public Affairs Spokesperson Strategy Internal And External Communications Employee Engagement Communications Planning Strategic Planning Social Media Corporate Social Responsibility Content Development Newsletters Marketing Management Reputation Thought Leadership Crisis Management Blogging

Mark Dollins Education Details

Frequently Asked Questions about Mark Dollins

What company does Mark Dollins work for?

Mark Dollins works for North Star Communications Consulting

What is Mark Dollins's role at the current company?

Mark Dollins's current role is Senior communications executive, author and educator with deep expertise in Employee Engagement, Change Management & Communications Talent Development.

What is Mark Dollins's email address?

Mark Dollins's email address is ma****@****tar.com

What is Mark Dollins's direct phone number?

Mark Dollins's direct phone number is +130299*****

What schools did Mark Dollins attend?

Mark Dollins attended Purdue University, The George Washington University.

What are some of Mark Dollins's interests?

Mark Dollins has interest in Runner Up 2015, 2016 And 2012, Arts And Culture, 2nd Place, 2012, Animal Welfare, 1st Place.

What skills is Mark Dollins known for?

Mark Dollins has skills like Corporate Communications, Training And Development, Writing, Public Relations, Marketing Communications, Media Relations, Community Relations, Crisis Communications, Employee Communications, Financial Communications, M&a Communications, Video Production.

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