Mark Decker Email & Phone Number

Austin, Texas, Us

Gigafactory Texas Data Center build for 400 gig backbone AI related. Worked with and managed a team of 200 fiber and copper install techs. A data center pm specializing in fiber optics managed troubleshooting existing fiber optic connections, managed cable organization ("dressing"), and install new fiber runs within the data center environment. This role required significant experience working with fiber optic cabling. Reported daily and weekly on progress, inventory, costs. Key Items managed - New Fiber Installation:• Planned and executed new fiber optic cable runs based on network diagrams• Thorough testing of newly installed fiber links to verify performance against specifications.• Dressing Team :Dressed and groomed cables into cabinets so the Fiber Terminators can complete terminations• TERMINATION OF FIBER: manage the termination of fiber optic connectors using appropriate tools and techniques to ensure optimal signal transmission both MMF and SMF Connections.• Cable Management (Dressing):Managed the routing fiber optic cables within cable trays and pathways to maintain proper airflow and prevent damage.Labeling of Cables Implemented standardized cable labeling systems for easy identification and future maintenance.• Fiber Optic Troubleshooting and Audit – Remediation Identify and diagnose issues with fiber optic connections, including poor signal strength, excessive attenuation, and broken fibers, wrong ports, down interfaces.• Utilized specialized testing equipment (OTDR, power meter, light source) to pinpoint problem areas within fiber runs.• Performed necessary repairs, such as re-cleaning connectors or re-running fiber trunks.

Milwaukee, Wi, Us

As a Client Account Director for Experis I partner with Dell's leadership regarding Dell’s digital transformation of the modern data center by providing the right resources and deliverable based solutions to modernize, automate, and transform into a hyper converged, software defined infrastructure with VMWare, NSX, EMC, technologies.2022 Sales was $15.5 Million 2023 Won Presidents Club for sales

Round Rock, Texas, Us

Round Rock, Texas, Us

1/2017- 2/2020 Dell Inc., Round Rock, TX via Experis - Project Manager, Dell NW Services Division Provide leadership and oversight for Dell IT development, project and program management strategies. Served on Change management review board, helped develop policies and procedures for the CRQ change requests for all change and config management on Dell network. Served to write up SOW for Change Managers and complete CRQ process. Serve as scope of authority assigning duties and responsibilities, stakeholder liaison and review and prepare program status reports for upper internal management at VP and Director levels. Project managed the NTT Data Divestiture from Dell Services – 189 sites World Wide, Toll Free Numbers, Voice Server upgrades, Data Migration Plans for Data Lines, Qfiniti de-com of servers, Avaya Axim “3rd party Vendor” Voice Data Gathering for all circuits, ran multiple calls with NTT weekly in different divisions.Boeing Call Center Network upgrade, Responsible for managing and IT budgeting, and charging requirement, Abilities of influencing team to achieve results while staying customer focused.CNS – North America, EMEA, APJ – upgraded 89 Legacy EMC site locations from Nortel/NEC to new Skype IP headsets, included 22k+ users, Conference room units, Polycom VVX units, Executive and Secretary phonesE911 – North America and Canada – Placed 65 sites onto the West Emergency Gateway e911 system so all users can dial 911 from their desk headsetsPRI to SIP Conversions – over 89 sites converted costly carrier ISDN-PRI Lines to SIP trunks for Voice saving Dell approximately $275k in recurring monthly costs

Austin, Texas, Us

2016-present: AllClear ID, Inc. Austin, TX via Top Echelon Contracting 03/16 – presentInfrastructure Facilities Engineer – new builds for 816 Congress Floor 18 and 823 Congress Floors P,3,5,8Assumed technical responsibility for all aspects of facility operations, related to critical and non-critical facility infrastructures, equipment, and systems. Worked closely with members of Facilities, InfoSec, IT, & Finance. Defined standards of installations, and governing teams of 3rd party contractors responsible for site construction; as well as, ensuring the reliability, performance, and security of the existing infrastructure.— Operated, maintained, supported, Knight fire protection systems, APC Galaxy UPS, APC PDU, internet connectivity, leased/private lines, S2 security access controls, Suprema bio-readers, badge systems, Axis Cameras, Copper and Fiber plant in Server rooms and power infrastructure. Operated Intrusion Detection, Water in Server room detectors, and AC.— Plan, schedule, and execute preventative maintenance activities of the infrastructure of all critical systems. Developed and delivered the regular engineering reports and ensure adherence to deliverables including SLAs and KPIs. Manage and coordinate all onsite support of 3rd party contractors performing infrastructure projects, preventative maintenance, or testing.— Provide hands on facility support as installation of new equipment, decommissioning or replacement of equipment, internal and external audits. — Managed Crestron, Extron, Bi-amp audio/visual and automation control system for the entire company. Installed related hardware and software as assigned. Excellent understanding of the electrical and mechanical systems used in Data Foundry Pods data center environment, generators, switchgear, UPS systems, HVAC.

Richmond, California, Us

Changing the way our world is powered.- Leading IT efforts in M&As, Operations and Maintenance Projects in IT for Solar Plants Globally. Strong technical, supervisory, and project management skills based on construction industry experience Strong familiarity with construction and electrical codes Strong knowledge of the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and MS Project and Visio Proven ability to successfully procure, monitor, and assess subcontracted construction functions such as network contractors, security and data Strong analytical skills Well-developed and professional interpersonal skills; ability to interact effectively with people at all levels of the organization, as well as outside customers and vendors Ability to work in a team environment with a customer service focus Organizational skills needed to manage time well, prioritize effectively, and handle multiple deadlines Strong communication skills, both written and verbal Additional experience with network systems and cabling is strongly preferred Router, Firewall, Switch, and Server experience Field experience on commercial projects

Round Rock, Texas, Us

Using the SDLC - managing and monitoring Dell IT projects for the Dell network globally. Use of tools such as Clarity, Remedy, MS Project, for all projects. Working with Servers, Data Centers, Telecom, Facilities, Network Routers, Switches, 3DNS, Big-IP, F5, Projects included Payment Card Industry segmentation, De-com of Data Centers, Life Cycle management for O/S, networks, servers on the Dell network, Mergers and Acquisitions brought into the Dell network, upgrades made to the Dell Factory "Production" Data Centers - Poland, China 2, China 4, Brazil, Malaysia, India.

Bachelor’S Degree, Computer And Information Sciences And Support Services

Pmp3, Project Management

Itil Foundations V3, Itil Foundations V3 Certified

Foundations V2, Itil Foundations V2

Ccna Ccda Ccdp Ccnp, Networking

Bachelor Of Arts (Ba), Cis Govt

Graduate

Education record

Education record

Education record