Mark Deguisne, 4X Salesforce Certified, Slack Certified Email and Phone Number
Mark Deguisne, 4X Salesforce Certified, Slack Certified work email
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Mark Deguisne, 4X Salesforce Certified, Slack Certified personal email
Mark Deguisne, 4X Salesforce Certified, Slack Certified phone numbers
As a dedicated Salesforce Administrator at Tri Pointe Homes, I bring a specialized focus on Salesforce Service Cloud, driving efficiency and seamless integration for our team. My role involves not only administering the platform but also spearheading the configuration of Service Cloud Voice. This initiative is designed to enhance our sales agents' productivity by streamlining their daily operations within a unified Salesforce environment.With a proven track record in optimizing Salesforce functionalities, I am passionate about helping B2B and B2C companies maximize their use of this powerful platform. Whether you're currently leveraging Salesforce or considering its implementation, I am eager to connect and share insights on how to harness its full potential.Let's connect to explore opportunities, share best practices, and drive success together in the Salesforce ecosystem.
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Salesforce AdministratorTri Pointe Homes May 2024 - PresentIrvine, California, UsAs a Salesforce Administrator for Tri Pointe Homes I will be responsible for all things relating to the company’s instance of Service Cloud. I’ll be focusing on enhancing live chat, deploying chat bots, utilizing various messaging channels and also establishing Omni-Channel best practices.
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Salesforce ConsultantBinaytara Foundation Feb 2024 - PresentBellevue, Washington, UsAs a staple in the healthcare world, Binaytara Foundation serves as a highly accredited non-profit foundation. In my role as consultant, I've focused on operations and enhancing impact. Leveraging my expertise, I've customized Salesforce solutions to meet the unique needs of the organization, driving efficiency and effectiveness. I've optimized donor management processes, trained existing staff on reporting & dashboards, and used native data management tools (Data Loader) to insert new records, and modify existing ones. -
Salesforce ConsultantD'Addario & Company, Inc. Jul 2024 - Jul 2024Us- Train the trainer sessions with existing Org Admin & Director.- Repurposing existing functionality, or creating new pieces to enhance current business processes.- Establish Salesforce org configuration best practices.- Create reports and dashboards that will showcase crucial business KPIs. -
Salesforce ConsultantHarmony Program Nov 2023 - May 2024New York, Ny, UsUpskilled existing Admin team. Trained on how to create reports, dashboards, custom fields, list views, modify record pages, and other duties as outlined by the agreed upon SOW. -
Salesforce Business Analyst, Revenue OperationsRuffalo Noel Levitz Jun 2023 - May 2024Cedar Rapids, Ia, UsResults-driven Salesforce Business Analyst with expertise in optimizing and customizing the Salesforce platform to drive operational efficiency and enhance business outcomes. Proven ability to design and maintain comprehensive dashboards and reporting metrics, ensuring key stakeholders have access to critical information. Skilled in system maintenance, configuration development, and data integrity to establish best practices and improve overall system performance. Collaborative approach in consulting with business stakeholders to identify and implement innovative solutions, leading CRM group meetings to align with strategic priorities. Strong troubleshooting and problem-solving skills to provide timely support and resolve production issues. Adept at driving user adoption and maximizing the user experience through continuous improvements. -
Salesforce Business Analyst - RemoteGrand Pacific Resorts Aug 2021 - Jun 2023Carlsbad, Ca, Us -
Complex Revenue Manager - RemoteGrand Pacific Resorts Sep 2017 - Aug 2021Carlsbad, Ca, Us
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Revenue AnalystGrand Pacific Resorts Feb 2016 - Sep 2017Carlsbad, Ca, UsDirect oversight of property revenue and marketing within the Grand Pacific Resort portfolio. Ongoing management of rates and availability, as well as utilizing yielding tools to optimize maximum revenue. Constant monitoring of competition set for assigned properties.
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Guest Services ManagerGrand Pacific Resorts Aug 2015 - Feb 2016Carlsbad, Ca, Us
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Salesforce AdviserRare Science, Inc. Mar 2019 - Aug 2019- Provide insight and advice to better Salesforce NPSP instance for organization. - Work collaboratively with team to enhance processes and work flows.
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Assistant Executive Housekeeping ManagerHyatt Hotels Corporation Nov 2014 - Aug 2015Chicago, Il, Us -
Rooms ManagerHyatt Hotels Corporation Jun 2014 - Nov 2014Chicago, Il, UsAs a Rooms Manager, I will be assisting in overseeing all areas in the Rooms Division including the front office, guest services, housekeeping and laundry. My focus will be on the guest experience and service recovery as we dive into renovation.
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Corporate Management TraineeHyatt Hotels Corporation Jan 2014 - Jun 2014Chicago, Il, Us
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Campus AmbassadorHyatt Hotels Corporation Sep 2011 - Nov 2012Chicago, Il, UsPromote the Hyatt brand on Campus at the school's Hotel and Restaurant Management Building.
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Rooms InternHyatt Hotels Corporation May 2012 - Aug 2012Chicago, Il, Us
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Rooms InternHyatt Hotels Corporation Jan 2011 - Sep 2011Chicago, Il, UsGuest services oriented position focusing on guest requests and needs of the individual while staying at the hotel.
Mark Deguisne, 4X Salesforce Certified, Slack Certified Skills
Mark Deguisne, 4X Salesforce Certified, Slack Certified Education Details
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Trailhead By SalesforceSalesforce Certified Administrator -
Northern Arizona UniversityManagement And Operations
Frequently Asked Questions about Mark Deguisne, 4X Salesforce Certified, Slack Certified
What company does Mark Deguisne, 4X Salesforce Certified, Slack Certified work for?
Mark Deguisne, 4X Salesforce Certified, Slack Certified works for Tri Pointe Homes
What is Mark Deguisne, 4X Salesforce Certified, Slack Certified's role at the current company?
Mark Deguisne, 4X Salesforce Certified, Slack Certified's current role is Dynamic Salesforce Administrator | Project Management Optimizer | Triathlete.
What is Mark Deguisne, 4X Salesforce Certified, Slack Certified's email address?
Mark Deguisne, 4X Salesforce Certified, Slack Certified's email address is ma****@****cox.net
What is Mark Deguisne, 4X Salesforce Certified, Slack Certified's direct phone number?
Mark Deguisne, 4X Salesforce Certified, Slack Certified's direct phone number is +148082*****
What schools did Mark Deguisne, 4X Salesforce Certified, Slack Certified attend?
Mark Deguisne, 4X Salesforce Certified, Slack Certified attended Trailhead By Salesforce, Northern Arizona University.
What skills is Mark Deguisne, 4X Salesforce Certified, Slack Certified known for?
Mark Deguisne, 4X Salesforce Certified, Slack Certified has skills like Hospitality, Customer Service, Hospitality Management, Hotels, Hospitality Industry, Front Office, Microsoft Office, Management, Food And Beverage, Hotel Management, Microsoft Excel, Banquets.
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