Mark Dempsey Email & Phone Number

Dublin, Ireland

I provide client training on Citi Bank's systems in English and Spanish. This ranges from teaching clients how to make standard payment transfers to liaising with clients, account managers and Citi implementations experts to provide nuanced and detailed resolutions to complex client requirements. My principal role during the last two years has been the implementation and delivery of a new webinar based training approach across the EMEA region. To this end I have devised, advertised and… Show more I provide client training on Citi Bank's systems in English and Spanish. This ranges from teaching clients how to make standard payment transfers to liaising with clients, account managers and Citi implementations experts to provide nuanced and detailed resolutions to complex client requirements. My principal role during the last two years has been the implementation and delivery of a new webinar based training approach across the EMEA region. To this end I have devised, advertised and delivered open webinar sessions on the Citi Direct banking platform to thousands of Citi Bank clients ensuring to accurately monitor attendances during that period with the twin objectives of increasing client take up and satisfaction with the new initiative. I have also provided training to colleagues across the EMEA region and have been the protagonist in creating a new pathway for internal training resources. Show less

County Dublin, Ireland

I am employed SEO best practice in writing copy for several companies (recently the majority of my work has come from CareerJunction, a leader in the South African recruitment market). In addition to this, I am also working as an Airbnb experiences' ambassador and a tour guide for FinnMcCool's tours Dublin.

County Dublin, Ireland

I have had a long-standing professional relationship with the Vartry school of English where I have worked as an English teacher and a student recruitment executive. Vartry is an English language summer school so I have worked there during several summer courses as well as representing the school in Madrid at trade fairs and making contact with different agents and clients within the industry while I lived in Madrid.

Las Palmas De Gran Canaria Area, Spain

English classroom teacher with particular focus on prepare the studients for their Ket, Pet, First, Advanced and Proficiency Cambridge examinations.

Mirasierra Madrid.

I taught English to a wide variety of age groups from young children to adults. The majority of my work involved preparing teenage and adult students for the FCE, CAE and CPE exams with a high success rate. I also taught general English classes to younger children and helped them prepare for the KET and PET exams. In addition to these principal roles I taught a range of miscellaneous classes as and when they arose including TOEFL preparation classes, conversation classes and job interview… Show more I taught English to a wide variety of age groups from young children to adults. The majority of my work involved preparing teenage and adult students for the FCE, CAE and CPE exams with a high success rate. I also taught general English classes to younger children and helped them prepare for the KET and PET exams. In addition to these principal roles I taught a range of miscellaneous classes as and when they arose including TOEFL preparation classes, conversation classes and job interview preparation classes. Show less

Madrid

I spent a great year here at Colegio Obispo Perello in Madrid where I taught several primary school classes with an age range from seven to eleven and and helped prepare the 'selectividad' classes for their final school examinations (the equivalent of the English A level or Irish Leaving Certificate). I also prepared the teenage students for the 'Ket' and 'Pet' exams. In addition to this I taught my fellow teachers English during lunchtimes as part of the school's drive to become a bi-lingual… Show more I spent a great year here at Colegio Obispo Perello in Madrid where I taught several primary school classes with an age range from seven to eleven and and helped prepare the 'selectividad' classes for their final school examinations (the equivalent of the English A level or Irish Leaving Certificate). I also prepared the teenage students for the 'Ket' and 'Pet' exams. In addition to this I taught my fellow teachers English during lunchtimes as part of the school's drive to become a bi-lingual college. In my extra-curricular roles I wrote and directed a bi-lingual play for the children to perform at the end of year assembly, I acted as one of the comperes at the Christmas and end of year talent shows and I trained and prepared the students to play an exhibition game of Gaelic football for which we received recognition from the Gaelic Athletic Association. I was offered a continued position in the school but chose to return to Ireland. Reference from Rafael Molina Martinez, Head of the English Department, available on request. Show less

Rathmines Dublin 6

During 2007-2008 I taught at St. Louis High School in a substitute capacity covering a wide range of different subjects and classes. The following year (2008-2009) I completed the practical part of my PGDE (my classroom teaching) there where I taught English to Junior Cycle students and taught Italian to transition year students. I had a great relationship with staff and pupils and very much enjoyed my time there. Reference from principal Mary Morgan gladly available by request.

Entrepreneurship And Practical Marketing, Business Development, 2:1

DCU Certificate in Innovation and New Business Development - NFQ Level 8 - 40 ECTS credits. Modules include Introduction to Marketing.

Theatre Studies, Theatre Acting

Stanislavsky technique. Chekhov technique. Acting for Stage and Camera. Mime, Movement and Voice training. The Gaiety School has.

Post Graduate Diploma In Education, Secondary Education And Teaching, A High 2:1 With An "A" Grade For My Classroom Teaching.

The Professional Diploma in Education (PDE) is a one-year, full-time (60 credits), intensive programme of study designed to prepare.

Bachelor Of Arts (Ba), English And Italian Language And Literature, First Class Honours Degree.

Activities and Societies: I served as class representative for my Italian class for two years. This role involved liaising between.