Senior Business Technology Analyst
Recognized for delivering a Payment Card Industry (PCI-DSS) Standardization program for Sodexo’s credit card acceptance programs standardizing over 95% of credit card acceptance programs.Directed the technology implementation process for the opening of a large Continuous Care Retirement Community System with six locations, in four states, by managing deployment and execution of business systems including: CBORD Odyssey Payment Card System, GeriMenu food production system, MicroMain, Catering, HealthAbility and SharePoint site development.Managed development and delivery of Sodexo Senior Service’s Wellness Management System.Team member of Sodexo’s Digital Signage and Digital Content Delivery Solutions.Developed Sales and Customer Relationship Management reports using Lotus Notes and Crystal Reports.Deployed Sodexo’s Labor Management, Automated Time and Attendance Solution and Kronos Time and Attendance systems.Team member for development and support of a Customer Relationship Management tool using Lotus Notes and Crystal Reports.Implemented Sodexo’s first Request for Information process and Project Management processes for Point of Sale.Team member of Sodexo’s At Your Request patient ordering solution, Catering / CaterTrax, Point of Sale Strategy, Gift Card and Stored Value Solutions, Payment Card Industry Data Security Standards (PCI-DSS) and Sodexo’s compliance with Sarbanes-Oxley standards.Team member for the development and deployment of FoodCo, Sodexo’s first Automated Food Management System including application development, quality assurance testing, user acceptance testing, vendor relationship, database development and maintenance, application installation and end user training and support for over 220 accounts.Qualified in the use of CBORD’s Foodservice Suite, Catering Suites and Event Master.Experience successfully managing annual operating budgets exceeding four million dollars and staffs of over 60 employees.
