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A proven retail technology leader.I currently lead the IT team for Waterstones - with responsibility for technology strategy, delivery, support and infrastructure.Prior to Waterstones, I spent six years leading the Technology Team at One Stop Stores (a subsidiary of Tesco). I have also had a number of roles with in Retail Technology companies leading teams across consulting, product management and presales disciplines with a proven track record of success. I have over 20 years experience working with some of the country's biggest retail businesses to design, deliver and support market-leading solutions. This experience spans multiple different sectors and tiers of retailers. An expert in Retail solutions, I have experience with a number of EPOS, CRM, Order Management, digital commerce, warehouse systems, supply chain and general retail systems and applications and their underlying infrastructure, technology, design and development.A confident public speaker, I have been featured in the national press as well as presenting the future of retail to a parliamentary advisory board amongst other engagements.
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It DirectorWaterstones Jun 2023 - PresentLondon, Gb -
Head Of TechnologyOne Stop Stores Ltd Sep 2017 - Jun 2023Walsall, Gb -
Head Of Retail PropositionsAptos Retail Oct 2016 - Sep 2017Alpharetta, UsFollowing the acquisition of BT Expedite, I continued in my role to work across the Aptos Retail platform. Supporting and leading sales engagements, feeding into and aligning product roadmaps and in-project deliveries with application knowledge. I was part of the team that reviewed the two companies' products and developed transition plans to incorporate features into a single platform/roadmap. I was also heavily engaged in the planning and on-boarding of new products into the EMEA region (Enterprise Order Management and Retail analytics) and became the in territory expert on the Order Management solution. -
Head Of Retail Products And PropositionsBt Expedite Jun 2015 - Sep 2016I am responsible for the production, delivery and development of Product vision, development and roadmap for the BT Expedite product set. Covering POS, m-POS, Supply Chain, CRM, Clienteling, e-Learning and e-commerce propositions.
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Head Of Presales ConsultingBt Expedite Oct 2012 - Jun 2015I am responsible for leading Presales customer engagements across the organisation. Managing a team of Presales consultants across a range of disciplines, application and solution sales. I am involved with both new prospects and existing customers as well as supporting BT across all Retail engagements.Working across our Omnichannel portfolio - Store, EPOS, Mobile, Supply Chain, CRM, Clienteling and e-commerce application. Also our extended managed services and technical infrastructure (cloud hosting, wi-fi, payments, networks).
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Store Solution Consultant (Epos)Bt Expedite Sep 2007 - Oct 2012Working as part of the Presales team, leading presales campaigns and providing epos configuration, technical and business skills to potential, new and existing customers.Supporting the sales campaigns with application skils and knowledge.
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Epos Application ConsultantCapgemini Mar 2005 - Sep 2007Paris, France, FrWorking across a number of clients, I provided EPOS application skills to a number of large scale implementations. I provided configuration and technical infrastructure for a number of large Retail-J (RetailJava) implementations. i also documented, designed and developed a number of enhancements to the application to provide the customer with the required functiionality. -
Accelerated TechnologistCapgemini Apr 2004 - Mar 2005Paris, France, FrJoining Capgemini on the Technology graduate scheme, worked on a number of projects for large projects (inc. government and retail) in a variety of roles from testing and support through to consulting.
Mark Denton Skills
Mark Denton Education Details
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University Of NottinghamComputer Science
Frequently Asked Questions about Mark Denton
What company does Mark Denton work for?
Mark Denton works for Waterstones
What is Mark Denton's role at the current company?
Mark Denton's current role is Retail Technology Leader.
What is Mark Denton's email address?
Mark Denton's email address is ma****@****p.co.uk
What is Mark Denton's direct phone number?
Mark Denton's direct phone number is +4414358*****
What schools did Mark Denton attend?
Mark Denton attended University Of Nottingham.
What skills is Mark Denton known for?
Mark Denton has skills like Pre Sales, Pos, Solution Selling, Retail, E Commerce, Crm, Business Analysis, Multi Channel Retail, It Strategy, Team Leadership, Consulting, Solution Architecture.
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