Mark Depollo
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Mark Depollo Email & Phone Number

Director, IT Infrastructure at ITHAKA
Location: Pinckney, Michigan, United States 9 work roles 1 school
1 work email found @ithaka.org 5 phones found area 212 and 734 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 5 phones

Work email m****@ithaka.org
Direct phone (212) ***-****
LinkedIn Profile matched
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Current company
Role
Director, IT Infrastructure
Location
Pinckney, Michigan, United States
Company size

Who is Mark Depollo? Overview

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Quick answer

Mark Depollo is listed as Director, IT Infrastructure at ITHAKA, a company with 354 employees, based in Pinckney, Michigan, United States. AeroLeads shows a work email signal at ithaka.org, phone signal with area code 212, 734, and a matched LinkedIn profile for Mark Depollo.

Mark Depollo previously worked as Manager, IT at I T H A K A and Director, Product Engineering and QA at Reliance Software Systems (Relware, Inc.). Mark Depollo holds Bs-Computer Information Science from University Of Michigan-Dearborn.

Company email context

Email format at ITHAKA

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{first}.{last}@ithaka.org
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AeroLeads found 1 current-domain work email signal for Mark Depollo. Compare company email patterns before reaching out.

Profile bio

About Mark Depollo

Experienced IT Director with an extensive and successful track record in both small and large corporate settings. Transformational leader skilled in driving innovation and improvement using a consultative, pragmatic, and participative approach while balancing technical, people, project, and process management.Demonstrated expertise and positive results in IT Management, IT Services, IT Security, Business Systems, Consulting, Software Development, Project and Product Management with a track record of success in Operational Management, Service Delivery and Product Development.IT Leadership | IT Management | Project ManagementEmail: Mark@DePollo.com Skilled in strategic direction, effective technical solutions, team management, project management and delivering quality and customer satisfaction while being fiscally responsible.CORE COMPETENCIES- Forward looking visionary, strategy planning, delivering multiple mission critical, enterprise-wide initiatives- Requirements gathering, technology evaluations, selection, and negotiation - Experience with ITIL / ITSM / PMBOK / PMP / Six-Sigma / Scrum / Agile- Standards and policies, procedures, best practices, SLA's (GDPR / PCI / NIST / SOC2 / SO / ISO)- Analysis, problem-solving, root-cause, stop-gap, and incident resolution, continuous improvement- Performance optimization, resiliency, business continuity, disaster avoidance and recovery, high-availability- Workflow optimization and management of service requests and projects Contact me: Mark@DePollo.com for any IT Leadership or Project Management opportunities.I am actively pursuing new opportunities that will leverage my strengths and deliver the results your organization wishes to achieve.

Listed skills include Agile Methodologies, Security, Software Development, Enterprise Software, and 41 others.

Current workplace

Mark Depollo's current company

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ITHAKA
Ithaka
Director, IT Infrastructure
new york, united states
Website
Employees
354
AeroLeads page
9 roles

Mark Depollo work experience

A career timeline built from the work history available for this profile.

Director, It Infrastructure

Current

Ann Arbor, Michigan

Led IT Infrastructure and Platform Services Teams through JSTOR.org Re-architecture: Guided a diverse team of engineers and managers during the re-architecture of JSTOR.org, while balancing responsibilities with leadership over the corporate IT Infrastructure. Provided leadership & mentorship to team of Systems Engineers (Web, Linux, Cisco/Dell.

Jan 2014 - Present

Manager, It

Ann Arbor, Michigan

Hired to enhance operational support, administration, data processing, and business continuity for ITHAKA's flagship web service, JSTOR.org. Achieved the following:Collaborated with the Engineering team to transition from bi-/tri-annual releases to incremental monthly platform upgrades.Designed a system and process for data ingest and processing.

Feb 2012 - Jan 2014

Director, Product Engineering And Qa

Reliance Software Systems (Relware, Inc.)

Farmington Hills, Michigan

Promoted to oversee web-based SaaS/Cloud Enterprise EHR product development.Revamped development and QA processes, introducing robust issue tracking, accurate work-time estimates, streamlined sprint planning, and a comprehensive development dashboard.Accelerated product release schedules by implementing an iterative QA process alongside Agile/SCRUM.

Mar 2011 - May 2012

Product Manager

Reliance Software Systems (Relware, Inc.)

Farmington Hills, Michigan

Conducted market research, determined distinctive competence, defined product features, and positioned Enterprise EXR—an electronic health-record repository used by hospitals for enhanced patient care and longitudinal patient information.Created a 12-month product roadmap to enhance the feature set.Produced marketing collateral for the HIMSS 2011 tradeshow.

Nov 2010 - Feb 2011

Manager: Continuing Engineering And Escalations Management

Promoted to oversee and manage customer escalations, addressing product-related issues in intrusion detection, host/network/desktop sensors, and vulnerability assessment. Responsibilities included problem definition, action plans, project/resource planning, customer/account management, and on-site engagements.Introduced and implemented Continuing.

Aug 2007 - Mar 2010

Engineering Manager And Worldwide Customer Escalations

Directed and coordinated customer escalations requiring engineering efforts to resolve product related issues, including: problem definition, action plans, project/resource planning, customer/account management, and on-site engagements. Expanded the team to provide worldwide coverage.

Sep 2003 - Aug 2007

Manager: Product Engineering

Product: SiteProtector Relocated to Atlanta, Georgia to implement defect, triage, and resolution process for the Engineering Team and also took charge of Agile development team focusing on unified development across multiple products.

Sep 2002 - Sep 2003

Manager: Product Engineering - Managed Security Services

Took leadership of the SAFEsuite MSP Engineering Team (8 Developers, Tech Writer, and 2 QA Engineers) to complete a critical project with multi-million dollar contracts pending, collaborating closely with the President/CEO and VP Product Engineering.Ensured fulfillment of contractual obligations and delivered a robust product to business partners as part.

Mar 2002 - Sep 2002

Product Manager: Managed Security Services

Established product strategy and direction in collaboration with executive management, Product Engineering, Service Delivery, and Offer Management teams, while overseeing two technical product managers.Enhanced operational efficiency and addressed customer requests through comprehensive systems/business analysis conducted with both internal and external.

Mar 2000 - Mar 2002
Team & coworkers

Colleagues at ITHAKA

Other employees you can reach at ithaka.org. View company contacts for 354 employees →

1 education record

Mark Depollo education

FAQ

Frequently asked questions about Mark Depollo

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What company does Mark Depollo work for?

Mark Depollo works for ITHAKA.

What is Mark Depollo's role at ITHAKA?

Mark Depollo is listed as Director, IT Infrastructure at ITHAKA.

What is Mark Depollo's email address?

AeroLeads has found 1 work email signal at @ithaka.org for Mark Depollo at ITHAKA.

What is Mark Depollo's phone number?

AeroLeads has found 5 phone signal(s) with area code 212, 734 for Mark Depollo at ITHAKA.

Where is Mark Depollo based?

Mark Depollo is based in Pinckney, Michigan, United States while working with ITHAKA.

What companies has Mark Depollo worked for?

Mark Depollo has worked for Ithaka, I T H A K A, Reliance Software Systems (Relware, Inc.), Ibm - Internet Security Systems, and Internet Security Systems, Inc.

Who are Mark Depollo's colleagues at ITHAKA?

Mark Depollo's colleagues at ITHAKA include Lee C., Satya A, Venkat Reddy B, Astrid Kessels, and Yan Ren.

How can I contact Mark Depollo?

You can use AeroLeads to view verified contact signals for Mark Depollo at ITHAKA, including work email, phone, and LinkedIn data when available.

What schools did Mark Depollo attend?

Mark Depollo holds Bs-Computer Information Science from University Of Michigan-Dearborn.

What skills is Mark Depollo known for?

Mark Depollo is listed with skills including Agile Methodologies, Security, Software Development, Enterprise Software, Network Security, Product Management, Process Improvement, and Intrusion Detection.

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