Experienced IT Director with an extensive and successful track record in both small and large corporate settings. Transformational leader skilled in driving innovation and improvement using a consultative, pragmatic, and participative approach while balancing technical, people, project, and process management.Demonstrated expertise and positive results in IT Management, IT Services, IT Security, Business Systems, Consulting, Software Development, Project and Product Management with a track record of success in Operational Management, Service Delivery and Product Development.IT Leadership | IT Management | Project ManagementEmail: Mark@DePollo.com Skilled in strategic direction, effective technical solutions, team management, project management and delivering quality and customer satisfaction while being fiscally responsible.CORE COMPETENCIES- Forward looking visionary, strategy planning, delivering multiple mission critical, enterprise-wide initiatives- Requirements gathering, technology evaluations, selection, and negotiation - Experience with ITIL / ITSM / PMBOK / PMP / Six-Sigma / Scrum / Agile- Standards and policies, procedures, best practices, SLA's (GDPR / PCI / NIST / SOC2 / SO / ISO)- Analysis, problem-solving, root-cause, stop-gap, and incident resolution, continuous improvement- Performance optimization, resiliency, business continuity, disaster avoidance and recovery, high-availability- Workflow optimization and management of service requests and projects Contact me: Mark@DePollo.com for any IT Leadership or Project Management opportunities.I am actively pursuing new opportunities that will leverage my strengths and deliver the results your organization wishes to achieve.
Listed skills include Agile Methodologies, Security, Software Development, Enterprise Software, and 41 others.