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Provide creative and innovative technical and ‘business’ solutions for new and existing business initiatives. Proven Leadership skills. Extensive experience in IT that includes, but not limited to the retail industry. Specialties include Store Systems and covers Point of Sales (POS) solutions, Payment Card solutions, Inventory Management, Pricing & Promotions, Loyalty Programs, Hardware, Infrastucture, Networking, Time & Attendance, Portals, and interfaces to corporate ERP systems & Data Warehouses. Effective in partnering with vendors & third parties to achieve business goals and includes RFPs, vendor selection, SOWs and all aspects of vendor management. Advocate for quality project management, business process improvement, as well as structured, scalable, and repeatable processes throughout the entire SDLC. Proponet for adhering to regulatory compliancy mandates to include SOX, PCI, and HIPAA.Specialties: Resource Management, Vendor Management, Project Management, Service Management, Business Analyst, Production Support, Application development, Knowledge of people and process in key retail IT areas.
The Paradies Lagardere Travel Retail
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Sr It ManagerThe Paradies Lagardere Travel Retail May 2012 - PresentManage the oversight of the ERP and Loss Prevention platforms. Responsibilities include managing the IT Application Services Support/Development team, provide business system support for Merchandising, Finance, HR, and Operations portfolios, as well as system and data integrations for internal and external business partners.Current activities include SAP S4/Hana implementation.Recently completed the implementation of JDA-WFM solution, HR system replacement, on boarding a new EDI VAN partner, and enhancing the MDM (Master Data Management) platform.Recent key initiatives include EDI enhancements, tactical and strategic planning for ERP upgrade/replacement, enhancements for BI/DW ETLs, and IT Audit remediation.Successfully completed the merger/acquisition of HBF Dining to include Vino Volo Wine stores. This involved transitioning support for existing systems and applications, data and system integrations, and incorporating additional vendor/partner relationships. This was successfully completed on the heels of the merger/acquisition activities from the company acquisition by Lagardere Travel Retail.
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Owner - ProprietorEncore Consulting Jan 2012 - PresentIndependent Principal Consultant for Retail & Retail Store Systems.
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Director Store SystemsNational Vision, Inc. Apr 2008 - Dec 2011Duluth, Ga, UsDeployed ACI/ISD's leading edge PCI compliant payment card solution to include ACI/ISD's Isolated Payment Appliance, ACI/ISD's Payment Switch hosted at GSI/Layered Tech, all integrated with Merchant Services support from Elavon and GE Capital. Completed NVI's EPOS platform transformation in 300 retail locations throughout the U.S. in 2010. Developed comprehensive tactical and strategic plans to support the current business needs, migration path for both application and database for the new platform, as well as collaborating with functional business units to establish a longer-term roadmap. -
It ManagerThe Home Depot, Inc. Aug 1997 - Apr 2008Atlanta, Georgia, UsResponsible for the development and support of applications and infrastructure for new store concepts, inclusive of THD Fuel Stores, Small Market Format store, Design Center stores, Urban infill stores, and a Super Store format. Directly managed 3 direct reports, and worked extensively with external vendors, internal IT engineers & application developers, Finance, Operations, and Merchandising. -
It Lead And Senior DeveloperFederated Systems Group Jul 1986 - Aug 1997UsVarious IT roles inclusive of the following:IT Hardware Service Technician / leadDivisional IT CoordinatorIT application/platform supportIT application/platform developer
Mark Frank Skills
Mark Frank Education Details
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Georgia State UniversityMis
Frequently Asked Questions about Mark Frank
What company does Mark Frank work for?
Mark Frank works for The Paradies Lagardere Travel Retail
What is Mark Frank's role at the current company?
Mark Frank's current role is Sr IT Manager at The Paradies Lagardere Travel Retail.
What is Mark Frank's email address?
Mark Frank's email address is md****@****hoo.com
What is Mark Frank's direct phone number?
Mark Frank's direct phone number is +140449*****
What schools did Mark Frank attend?
Mark Frank attended Georgia State University.
What are some of Mark Frank's interests?
Mark Frank has interest in General Aviation, R/c Modeling (Build And Fly Airplanes), Home Remodeling, Classic Car Restoration.
What skills is Mark Frank known for?
Mark Frank has skills like Vendor Management, Sdlc, Project Management, Retail, Business Intelligence, Software Development, Business Process Improvement, Business Analysis, Pos, Process Improvement, Management, Integration.
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