Mark Goodmanson Email & Phone Number

Cleveland, Ohio, United States

• Leading all sales efforts for GoProdigii, including sourcing new customer leads, building customer relationships, and writing sales proposals.• Managing customer relationships, including working with customers to determine their requirements, communicating those requirements to the product team, and ensuring the solution fits customer needs.• Sourcing and solidifying new partner relationships, including writing all partner proposals and managing partner relationships.• Recruiting new GoProdigii team members from extensive professional network.

United States

• Providing consulting services for insurance and financial services companies.• Managed a team of 15 consultants in Kansas, Illinois and Ohio.• Directed new business development, personnel deployment, and the cultivation of existing client relationships.• Provided management consulting services, including instruction, mentoring, and coaching for goal achievement utilizing personal styles identification and cultural behavior adjustment.

Columbus, Ohio, United States

• Creating new government customer relationships with a long-term sales cycle (8-36 months). • Leading new product development creating new products in a highly controversial field. Oversaw rigorous unit and user acceptance testing for 10+ enterprise products.• Recruiting team members for a startup team that were inspired, invested, and hardworking. Sourced team members that were experts in data science, product development, custom coding and development.

Columbus, Ohio Area

• Created and managed new Governance Risk & Compliance division. Sourced key vendors, developed relationships with vendors, and negotiated partnerships with vendors.• Implemented security policies for activities such as assigning customers to roles, importing and handling customer legacy data, and controlling customer and company authorization.

Columbus, Ohio Area

• Directed the integration of 15 vertically separate child websites into one integrated parent website which allowed Ohio State Bar Association to perform web analytic activities such as traffic tracking and click- through analyses.• Curated relationship with new partner vendor to create a custom integration plan for 15 portfolio websites.• Managed the creation of custom branded management portal for the Ohio State Bar Association, giving them customizability and flexibility for their site suite.

Columbus, Ohio Area

• For a Commercial Genetics Testing Laboratory recruited to lead all North American operational efforts. Organized migration and calibration of Canadian lab to Heath, Ohio. • Prioritized and validated work streams for marketing, managed care, regulatory, legal, technology and leadership teams. • Utilized Lean Staffing models to increase or reduce staff as needed. • Executed Point-Of-Contact role with cloud-based billing solution vendor implementing electronic ordering, results processing, physician interaction, insurance submissions and payments. • Role transformed into a Director of Operations role as laboratory went into production in December of 2015.

Greater Chicago Area

• Led the Enterprise Data Warehouse Group for global training, Cognos deployment, and creation of a SharePoint Reporting Community site• Led the Awareness Assessment interactive webinars and compiled an analysis on field sales surveys• Was a key facilitator and data owner for the Change Impact team, taking over all organizational hierarchy validation• Acted as the validation point prior to release of information and results, including OrgTrans support for executive presentations

Greater Chicago Area

• Reorganized the client's ongoing program by unifying five different units, creating a high level vendor management relationship with an international outsourcing firm and establishing reoccurring touch points for the team. • Extended existing voice & data circuits provided a remote solution allowing call routing, escalation, and monitoring to be conducted exactly as designed in client’s existing call centers.

Greater Chicago Area

• Completely revamped corporate financials, stakeholder relationships, executive compensation and organizational structure in first 90 days • Immediately began working with clients to restructure frustrated partnerships – changing personnel, instituting multi-year agreements, adding a layer of technical support and implementing an aggressive approach to serving clients.

Addison, Il & Indianapolis, In

• Provided Business Transformation Services to an international not-for-profit organization. • Facilitated discussions with three-member finance and seven-member executive committees to provided viable ten-year solution to twenty-three member board of directors. • Led effort to establish an annual line-of-credit that changed all funding mechanisms – setting up four banks to compete for their business. • Led complete overhaul of infrastructure and technology bringing stability to the erratic organization.• Managed employee migration from Chicago to Indianapolis.

Chicago, Il And Atlanta, Ga

• Led entire team for infrastructure selection and roll-out, expansion and staffing of $25,000,000 time, cost accounting, and billing solution for international law firm. • Assumed Transformation Director leadership role for reorganized regional centers in London, Chicago, and Hong Kong. • Provided local support and maintenance in over fifty countries. • Utilized regional centers and communications technologies to significantly reduce overhead and travel expenses for support. • Recognized as Most Valuable Partner for increased availability and decreased expenses.

Chicago, Il And Columbus, Oh

• Completed implementation of a $50,000,000 claims solution for an international credit insurance company• Led team of 73 members over client, vendor, and external consulting teams• Led Interactive sessions with executive leadership team to re-organize objectives, reassign quantifiable responsibilities, reorganize team members, and create development reviews• Corrected missed budgets and timelines

Chicago, Il And London, England

• Secured new customers and developed affiliate marketing program expanding sales and marketing capabilities with minimal capital investment. • Organized all Profit & Loss functions, developed strategic business plan, operational budget and revenue forecasts for North America operations. • Directly oversaw accounting and general ledger, cost containment, sales, customer service, and all day-to-day operational activities. • Closed licensing agreements with new customers, and enhanced existing customer agreements with appropriate personnel. ACHIEVEMENTS: • First U.S. sale, Revenue of $6MM ($207MM over 30 months)• 1999 Quota $10MM – Revenue of $12MM• 2000 Quota $18MM – Revenue of $25MM

Based Out Of Chicago With Global Clients

• Created and organized the local start up office for established international consulting firm. • Secured new customers and developed affiliate marketing program expanding sales and marketing capabilities without the need for additional capital investment. • Developed a relationship with international law firm that eventually outsourced all hardware and remote support services at three global data centers. • Systematically expanded Midwest presence through direct sales efforts and indirect, qualified sales leads.ACHIEVEMENTS:• Met 1997 quota of $750k, for revenue of $1.2MM ($37.4MM over four clients)• Met 1998 quota of $5MM for revenue of $7.4MM

Greater Chicago Area

• Created a new commercial program for a traditional defense contractor. • Secured first knowledge management customer within sixty days of joining the organization, profitable within 120 days. • Recruited and hired a full-time team, replacing expensive independent contractors, reducing overall expenses by 68%. • Led effort for new application entry concept for national life and annuity company. • Accelerated the creation of new business processes for flow-of-work, imaging and character recognition, underwriting, and policy issues.• Established project team to map existing business practices to new processes with no impact on day-to-day operations. • Led conversion team to bring twelve years of legacy policy information into new relational-based administration system. • Original corporate budget was $26,000,000 with hedge fund; system delivered underneath true project budget of $19,500,000. ACHIEVEMENTS: • 1996 Quota of $500k – Revenue of $22MM• 1997 Quota $20MM – Revenue of $22MM (in orders)

Greater Chicago Area

• Spearheaded successful effort accomplishing three key goals – expansion of organization to multiple urban centers, increase growth from single to double-digit net profits, and diversify individual staff augmentation to team-based project work; and accomplish all within three years. Surpassed all goals before second anniversary date. • Expanded the Chicago-based operations to Milwaukee, Dallas, and Tampa areas. Profitability hovered around breakeven status, expanded offerings and diversity of staff to produce multi-disciplinary teams that realized 11-14% net profits quarterly. • Moved entire organization from 100% staff supplement to 20% supplement and 80% full lifecycle development.ACHIEVEMENTS: • Support for 4 full time sales people; $21.7MM over 25 months• 1994 Quota $2MM – Revenue of $2.5MM• 1995 Quota $3.5MM – Revenue of $5MM• 1996 Quota $6.5MM – Revenue of $10.7MM•