Mark G. Email and Phone Number
Mark G.'s Location
Auburn Hills, Michigan, United States, United States
Mark G.'s Contact Details
Mark G. work email
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Mark G. personal email
n/a
About Mark G.
EXPERIENCED BUSINESS LEADER AND INFORMATION TECHNOLOGY EXECUTIVEAutomotive, Distribution, Logistics, Manufacturing, Supply ChainHighly accomplished transformational and results-driven Information Technology (IT) Executive with 30 years achievement executing technology strategies and operations for dynamic global corporations. Demonstrated experience working effectively with executives to promote IT in business value terms as an enabling capability to support business growth. Robust functional and technology background with excellent problem solving skills and efficient root cause analysis expertise to ensure resiliency of services, emphasizing first time quality and flawless execution. Proven record of effective personnel management and team development, successfully leading, directing, and influencing teams of skilled professionals. Significant experience in the process of selecting and transitioning IT processes to outsourced providers and managing external environments. Deep expertise in improving infrastructure service quality and building multi-supplier collaborative environments.AREAS OF EXPERTISE:ERP Readiness & DeploymentService Management & DeliveryGlobal Operations & InfrastructureSourcing & Supplier ManagementApplications Management & SupportBudgeting & ForecastingCost Management & ReductionProgram & Project Delivery / Project Management Office (PMO)Cloud & Mobile ComputingMergers, Acquisitions & DivestituresSystems Consolidations & CentralizationsProduction Control & Logistics Systems
Mark G.'s Current Company Details
Mark G. Work Experience Details
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Information Technology DirectorAm General Llc Jan 2019 - PresentSouth Bend, In, UsDriving innovation to enable business growth by delivering capabilities to support business objectives and to connect the workforce through knowledge and data sharing. Leading a team of process-focused and metrics-driven IT professionals with a passion for excellence. Leveraging partnerships with key technology experts at AMI Strategies, Apex Digital, aunalytics, Cisco, Dewpoint, IBM, Microsoft, SAP, Siemens, and Software AG.
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Information Systems & Services Consultant At Am General LlcMdg Solutions, Inc. Mar 2018 - Jan 2019Leading transformational initiatives to improve service delivery across traditional infrastructure areas of focus - desktop management, information security management, network standardization and optimization, server and storage management, and service desk continuous service improvement. Also responsible to establish operating level agreements across functions and with service provider partners. Includes periodic travel to Corporate Headquarters in South Bend, IN.
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Corporate Director Of Information TechnologiesSpartan Motors, Inc. Mar 2017 - Feb 2018Charlotte, Mi, UsDirect report to President & CEO and member of the Spartan Executive Team, responsible for Application and Infrastructure Services, Information Security, and Strategy and Architecture to position Information Technology as a strategic enabler to Spartan's market-responsive innovation agenda. Key initiatives include:o Establish Epicor ERP rollout strategy to retire five legacy MRP applications; achieved first two go-live eventso Lead Configure Price Quote (CPQ) evaluation and implementation planning to establish enterprise standardo Coordinate Telecom Expense Management (TEM) rollout and lead Wide Area Network (WAN) re-sourcingo Deploy Microsoft technologies, including Azure, Office 365, Skype, Sharepoint Onlineo Establish IT Program Management Office (PMO) to support demand management and overall governanceo Introduce ITIL framework for team development and to support IT Service Management (ITSM) solutiono Drive value achievement supporting shared services activities involving Concur, Dayforce, Qlik, and salesforce -
Information & Communication Technology Consultant At FcaMdg Solutions, Inc. Apr 2016 - Mar 2017Transition Lead for Global Operations convergence initiative with responsibility for ~350-person North America team, including architecture, collaboration, data resource management, infrastructure and information security functions and processes. Role supports efforts to achieve consistency and standardization across global organization, processes, and technologies. Activities include current state analysis, future state organization design, process development, plus people and organizational change management.
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Information Technology Executive CoachMdg Solutions, Inc. Oct 2015 - Jun 2016Provided individualized coaching, mentoring, and critical feedback to seven global account general managers to develop and mature their approach for improving relationships and business opportunities with global, strategic accounts. Focus on establishing executive engagement, consultative selling, and business management skills to do so successfully.
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Vice President, Global Operations, Service And Supplier ManagementDelphi Apr 2012 - Jun 2015Gillingham, United Kingdom, GbDirect report to the CIO and member of the Executive Operating Committee. One of the top 150 Delphi global executives, responsible for Global Operations, plus Application and Infrastructure Services for 150,000 associates worldwide. Leads a team of nearly 1,000 professionals and manages budget of $250 million.o Global Operations – Responsible for global team of service delivery managers organized by region (Americas, EMEA, and Asia Pacific). Focus on consistent global delivery of change, incident, and problem management processes in support of daily operations. - Established consistent “follow the sun” operational model, including standard for resilient operations- Worked with CISO to provide for an effective security landscape (firewall, IDS, load balancers, etc.)- Coordinated efforts with the Controller and Internal Audit to administer operational governanceo Application and Infrastructure Services Management – Responsible for a global team of service management professionals organized along traditional “tower” disciplines in a significantly outsourced environment. Focus on service level agreements, global service consistency, capacity management, and financial management.- Leveraged workflow/automation platform to drive efficiencies in user and device provisioning- Led in-sourcing and establishment of local area network team, achieving 45% cost reduction- Established full services data centers in 3 regions to support server consolidation and virtualizationo Supplier Relationship Management – Responsible for strategic sourcing, contract management, and relationship management of technology service providers. - Sourced desktop services to deliver analytics, client satisfaction, knowledge, self-help, etc.- Established enterprise licensing agreements and architected global service provider agreements (ex. Microsoft, Oracle, ServiceNow) -
Director, Global Service ManagementDelphi Jan 2010 - Mar 2012Gillingham, United Kingdom, GbExecutive role managing $200M run budget and associated services, including application, end user compute, hosting, and network towers. - Managed service provider performance through established operational metrics, service level agreements, and critical service deliverables.- Established forecast and variance analysis processes and discipline to stabilize run budget performance.- Led cost management efforts to achieve 30% year-over-year spend reduction in 2010.- Early adopter of cloud services, moving legacy email to dedicated Microsoft cloud instance.- Deployed Google Apps to provide efficient internal and external collaboration on cloud platform.- Enabled the cloud-based integration of ServiceNow Configuration Management DataBase (CMDB).- Implemented MobileIron mobile device management capability.- Deployed cloud-based PC backup solution for 300 executives to address data loss concerns.- Introduced software and infrastructure license compliance processes.- Established IT technical center of excellence in Krakow, a reliable source of global support.- Managed transition from incumbent to new global providers of WAN and voice capability.- Developed training program to achieve ITIL v3 Foundation certification across global IT staff.
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Director, It Cost ManagementDelphi Mar 2009 - Jan 2010Gillingham, United Kingdom, GbExecutive role during pivotal bankruptcy “exit year.- Led coordination of cost management initiatives across IT, divisions, and regions, leading to $60M savings.- Promoted identification of ideas / opportunities and managed through a formal, disciplined six-step approach.- Collaborated closely with Corporate Finance to establish business case processes and savings validation.- Effectively balanced evaluation of capital- and expense-driven analysis and recommendations.
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Director, It Global Program Delivery And Sap ReadinessDelphi May 2008 - Feb 2009Gillingham, United Kingdom, GbExecutive role leading IT transformation during corporate bankruptcy.- Matured to a fully functional PMO, ensuring all projects are reviewed, monitored, and reported to plan.- Institutionalized PMO Governance Model to define interaction with service provider project offices.- Established control framework to manage execution of legacy application retirement and decommission.- Developed SAP Readiness Assessment capability and led execution in support of Mexico and EMEA projects.- Established Executive Governance review process and standard agenda to confirm SAP “go live” decision.
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Director, Global Requirements IntegrationDelphi Mar 2007 - Apr 2008Gillingham, United Kingdom, GbExecutive role during significant outsourcing transformation period.- Responsible to lead and drive change through influence and coordination across representative virtual team.- Led development of Global Operating Model to govern interaction between client-facing and services teams.- Coordinated preparation of CIO Quarterly Report and subsequently established Client Council forum.- Established IT Global Common SharePoint central repository for transparency and standardization.- Led transition to Program Management Office (PMO), including methodology, processes, and technology.
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It Business LeaderDelphi Feb 2005 - Feb 2007Gillingham, United Kingdom, GbDesignated Business Line IT Leader and member of Delphi Energy and Chassis Division Executive Staff, essentially a “divisional CIO” role managing expectations and meeting objectives of President’s functional leaders.- Responsible to manage $125M division global IT budget for $6.5B division, coordinating efforts in all regions.- Ensure corporate IT support for key divisional initiatives, primarily ERP and Global Engineering Systems.- Led IT support of several transformative business initiatives to divest non-core businesses during bankruptcy.
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Global Inventory Manager, Production Control & LogisticsDelphi May 2003 - Jan 2005Gillingham, United Kingdom, GbNon-IT global leadership role, with responsibility for management and reporting of $450M direct and indirect material inventory at 56 global manufacturing sites of Delphi Energy and Chassis Division. - Led Project SlimFast initiatives to achieve $36M raw material reduction (plus WIP and finished improvement)- Led Operation Lean Out initiatives to achieve $4M indirect material reduction.- Coordinated Dayton-area warehouse footprint and inventory reduction efforts.- Completed Six Sigma Green Belt project to improve inventory forecast accuracy.- Managed inventory analysis and reporting to President, CFO, and Director Production Control & Logistics. - Coordinated inventory budget submission and annual physical inventory, plus all related improvement plans.
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Sap Program ManagerDelphi May 2001 - Apr 2003Gillingham, United Kingdom, GbLeadership role with responsibility for overall management, governance, and executive reporting of $20M SAP deployment to 24 Delphi Energy North America locations, including standard modules BIW, FICO, MM, PP, SD.- Coordinated overall program management with business lead, who owned organizational change management.- Managed all IT-related efforts, including Site Readiness, Data Conversion, EDI Setup, Hardware installation, etc.- Led cross-functional SAP Plant Team efforts to address education, training, and process issues at Chassis sites.
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Production Control & Logistics (Pc&L) Systems ManagerDelphi Oct 1998 - Apr 2001Gillingham, United Kingdom, GbManagement role with responsibility for all PC&L systems activities and resources for Delphi Energy and Chassis.- Managed EDI Circle of Colleagues initiative to achieve supplier electronic data interchange (EDI) compliance.- Developed five-year PC&L Systems roadmap to support business objectives while driving to common systems. - Provided support to Battery Business Team, including management of relationships with EDS and Ryder.- Coordinated separation and transition of PC&L Systems from GM during Delphi corporate spinoff.
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Manager, Enterprise SystemsItt Automotive Jul 1994 - Oct 1998Stamford, Connecticut, UsHighlights: Established commercial and operational relationship with General Electric Information Services for electronic commerce support. Led implementation of standard enterprise resource planning (ERP) application at eight North American facilities over two-year period. Coordinated activities to implement RF scanning technology for receiving, shipping, and production reporting. Speaker/Presenter at various AIAG and Customer Conferences during 1996-98. -
Supervisor, Systems DevelopmentMazda North American Operations Aug 1992 - Jul 1994Irvine, California, UsHighlights: Coordinated implementation of BPCS capabilities to support Mazda North America (MANA) parts operations. Streamlined annual physical inventory processing and coordinated all technical support activities. Also coordinated development of system to support parts shipments to Europe from North America, a capability previously provided out of Japan. -
Analyst/Programmer, Systems DevelopmentVolkswagen May 1986 - Jul 1992Wolfsburg, Niedersachsen, DeProvided application development programming for Sales and Service, Payroll, and Personnel applications. Highlight was lead programmer role for Enhanced Distribution System to provide vehicle configuration options to regional sales offices to effectively manage dealer inventories.
Mark G. Skills
Program Management
Service Management
Cost Management
Cost Reduction
Automotive
It Outsourcing
Itil
Change Management
Process Improvement
It Management
Problem Solving
It Strategy
Team Leadership
Management
Project Management
Cross Functional Team Leadership
Erp
Pmo
Leadership
Business Intelligence
Six Sigma
It Service Management
Outsourcing
Pmp
Integration
Sap
Process Engineering
Business Transformation
Values Based Leadership
Enterprise Resource Planning
Project Management Office
Business Process Improvement
Mark G. Education Details
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Oakland UniversityOperations Management -
Oakland UniversityComputer Science
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Thunderbird School Of Global ManagementInternational Business
Frequently Asked Questions about Mark G.
What company does Mark G. work for?
Mark G. works for Am General Llc
What is Mark G.'s role at the current company?
Mark G.'s current role is Chief Information Officer (CIO) | Senior Technology Executive | Board Member.
What is Mark G.'s email address?
Mark G.'s email address is md****@****ast.net
What is Mark G.'s direct phone number?
Mark G.'s direct phone number is +124839*****
What schools did Mark G. attend?
Mark G. attended Oakland University, Oakland University, Thunderbird School Of Global Management.
What are some of Mark G.'s interests?
Mark G. has interest in Kids, Cooking, Exercise, Gardening, Traveling, Nascar, Investing, Home Improvement, International Traavel, Electronics.
What skills is Mark G. known for?
Mark G. has skills like Program Management, Service Management, Cost Management, Cost Reduction, Automotive, It Outsourcing, Itil, Change Management, Process Improvement, It Management, Problem Solving, It Strategy.
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