Mark Johanson Email and Phone Number
Leveraging a rich foundation in Systems Engineering and fortified by prestigious certifications from ISC2, Google, and AttackIQ, I am passionately navigating my transition into the cybersecurity domain. My commitment to lifelong learning is evidenced by my pursuit of industry-recognized certifications, each contributing a unique perspective and skill set to my growing expertise in cybersecurity.๐๐๐ซ๐ญ๐ข๐๐ข๐๐๐ญ๐ข๐จ๐ง ๐๐ข๐ ๐ก๐ฅ๐ข๐ ๐ก๐ญ๐ฌ:โข๐๐๐๐ ๐๐๐ซ๐ญ๐ข๐๐ข๐๐ ๐ข๐ง ๐๐ฒ๐๐๐ซ๐ฌ๐๐๐ฎ๐ซ๐ข๐ญ๐ฒ: This esteemed certification marks a significant milestone in my cybersecurity journey, providing me with a comprehensive understanding of security principles, risk management, and best practices for protecting information systems.โข๐๐จ๐จ๐ ๐ฅ๐ ๐๐ฒ๐๐๐ซ๐ฌ๐๐๐ฎ๐ซ๐ข๐ญ๐ฒ ๐๐๐ซ๐ญ๐ข๐๐ข๐๐๐ญ๐ข๐จ๐ง: Grounded in the fundamentals of cybersecurity, this certification has equipped me with the knowledge to secure networks, manage cyber risks, and respond effectively to security incidents.โข๐๐ญ๐ญ๐๐๐ค๐๐ ๐๐๐๐๐๐ฆ๐ฒ ๐๐๐ซ๐ญ๐ข๐๐ข๐๐๐ญ๐ข๐จ๐ง: Focused on proactive security measures, my training with AttackIQ has honed my skills in simulating cyber attacks to identify and remediate vulnerabilities, thereby strengthening organizational security postures.Combined, these certifications underscore my dedication to mastering the field of cybersecurity. They have prepared me to tackle challenges in threat detection, risk assessment, and the development of strategic security solutions. My Systems Engineering background provides a solid technical foundation, while my certifications offer specialized insights into the dynamic landscape of cybersecurity.As I target roles such as SOC Analyst, Penetration Tester, and Ethical Hacker, I bring a comprehensive skill set, certified expertise, and a passion for innovation and security. I am eager to contribute to the security and resilience of digital infrastructures, employing both my broad technical knowledge and specialized cybersecurity training.I welcome the opportunity to connect with like-minded professionals and organizations committed to advancing cybersecurity. Let's collaborate to enhance our digital defenses and secure the future of technology.#Cybersecurity #EthicalHacking #SOCAnalyst #PenetrationTesting #ISC2 #GoogleCybersecurityCertificate #AttackIQAcademy #InfoSec #RiskManagement
Nhk International Corporation
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Junior Linux AdministratorNhk International Corporation Mar 2024 - PresentNovi, Mi, Us -
Professional DevelopmentCareer Break Oct 2023 - Mar 2024
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Systems EngineerA2 Hosting Oct 2009 - Oct 2023Ann Arbor, Mi, Usโข Assessed and implemented Microcode updates to secure 150 servers from the Downfallvulnerability.โข Utilized msr-tools for interim patching of 200 servers susceptible to Zenbleed, pending the releaseof OS patches.โข Improved endpoint visibility by implementing SIEM solution using Wazuh and Elasticsearch.โข Introduced FreeIPA, resulting in enhanced authentication and replacing our aging LDAPAuthentication system.โข Increased productivity by utilizing salt configuration management across our 1000+ Shared,Reseller, and Internal Servers. As well as our 3000+ VPS Server Environment.โข Transitioned to a modern Virtualizor/Virtuozzo environment, replacing the outdated Solus system.โข Upgraded to a Solus-based OpenVZ/Xen environment, phasing out the previous HyperVMOpenVZ/Xen setup. -
Support Analyst Team LeadA2 Hosting May 2009 - Oct 2009Ann Arbor, Mi, Usโข Transitioned support staff from two-shift to three-shift system, enhancing coverage andresponsiveness.โข Addressed and resolved advanced support concerns escalated from Support Analysts.โข Guided customers in navigating terms of service challenges by recommending suitable planupgrades or facilitating terminations, as necessary.โข Spearheaded training initiatives for Support Analyst team members.โข Ensured timely escalation of complex issues to appropriate teams.โข Managed and responded to initial Support Analysts queries.โข Developed and implemented processes and procedures for Support Analysts to follow, resulting inmore efficient customer experience.โข Monitored team performance and provided feedback and coaching to ensure quality and accuracy.โข Assisted in resolving customer inquiries, troubleshooting problems, and providing technicalsupport.โข Collaborated with other departments to identify and address customer needs and resolve conflicts. -
Support AnalystA2 Hosting Dec 2007 - May 2009Ann Arbor, Mi, Usโข Monitored helpdesk and responded to incoming tickets to address support needs.โข Answered customer support inquiries via specialized ticket tracking platforms.โข Supported users with software, hardware, and network issues. -
Technical Service Professional (Intel And Risc)Ibm Global Services 2005 - 2007Armonk, New York, Ny, UsAssist in performing system testing procedures, data and/or defect prevention testing and, at times, systems level configurationIdentify problems related to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and servicesAssist in defining, installing and maintaining computer systemsProvide analytical support necessary to develop and implement procedures for small to medium size engagementsDesign, implement and coordinate less complex systems solutions to ensure acceptable performance levels with proven and unproven technologiesResolve problems for basic systems, networks and applicationsInterface with vendor to understand issues/problemsImplement, maintain or direct the business recovery plan and procedures for minor systemsSupport or lead the coordination of the processing environment and software distribution, upgrades and maintenance -
Systems Administrator (Intel)Abn Amro Apr 1996 - Nov 2005Amsterdam, Nl(Includes the mergers of Interfirst WholeSale Mortgage into Standard Federal Bank, and the merger of Standard Federal to ABN Amro)Worked with business to resolve desktop issuesAssisted in moving a Enterprise Datacenter from Ann Arbor, MI to Troy, MISet up new personal computers, Servers, and PrintersMaintained NT/2000 servers and performed system upgradesProvided nationwide evening help desk support for remote usersProvided internal evening help desk supportCreated images of desktop and laptop systems for implementationCoordinated personal computer setups and organized departmental movesProvided network, personal computer, printer, and fax servers supportAssisted with personal computer, Server and Network supportTroubleshooting personal computer and server anomalies
Mark Johanson Education Details
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CourseraCybersecurity -
CybraryCybersecurity -
AlisonCybersecurity -
Ec-Council UniversityCybersecurity -
Jack Morton WorldwideAix 5L System Administration Ii: Problem Determination -
Jack Morton WorldwideAix 5L Systems Administration I: Implementation -
New HorizonsLinux Professional Institute (Lpi) 101 Preparatory -
New HorizonsLinux+ Preparatory -
Compaq Solutions CenterCompaq Insight Manager 7 -
New HorizonsSupporting Microsoft Windows Nt 4.0 โ Core Technology -
Washtenaw Community CollegeInformation Technology
Frequently Asked Questions about Mark Johanson
What company does Mark Johanson work for?
Mark Johanson works for Nhk International Corporation
What is Mark Johanson's role at the current company?
Mark Johanson's current role is Aspiring Cybersecurity Analyst | ISC2, Google & AttackIQ Certified | Systems Engineering Expert | Driven by Ethical Hacking & Security Solutions.
What schools did Mark Johanson attend?
Mark Johanson attended Coursera, Cybrary, Alison, Ec-Council University, Jack Morton Worldwide, Jack Morton Worldwide, New Horizons, New Horizons, Compaq Solutions Center, New Horizons, Washtenaw Community College.
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