Mark Neubauer Email & Phone Number

Organizational Skills• Organized and prioritized work to complete a project and to support the establishment and management of production schedules and procedures for a state-level project.• Interacted with team members regarding the design of current projects and workflow procedures and provided routine feedback to team members regarding the implementation and task timelines of assigned items and/or projects.• Provided support for the development of ancillary testing materials for a state project.• Obtained information from internal and external team members regarding the client’s product and service needs.• Collaborated with team members and outside consultants and communicated with the client.• Monitored adherence to document specifications and style specifications consistent with program, provided support for quality control efforts, and developed procedures to ensure 100% accuracy in project materials.Training Skills• Trained test development staff including new members and a summer teacher cohort.• Used time management skills to create and meet timelines for development, implementation, and training. • Trained staff at all levels, from beginner to advanced. Assessed their competency level and then delivered their training at the appropriate level using best practice in adult learning theory.• Used audience participation technology for audience data and engagement.• Engaged participants with in-person instructor-led training.• Delivered technical training on new software and hardware.• Utilized technology for engagement, instruction, data collection and communication with training participants.• Applied problem solving skills for technology to ensure user success.• Created and published an elearning tutorial with videos, placed on company intranet.Leadership skills• Successful implementation of two new program from inception. Provided analysis, design, development, implementation, and evaluation of the programs. Developed training and trained staff on the new program.• Experience with Microsoft Office in high level written communication skills, presentation, data collection for training attendance, progress, completion, and evaluation.• Supervised an instructional team. Trained and monitored their progress to ensure fidelity and proficient work towards our goals.• Worked on the development and creation of materials designed for English Language Learner students.• Provided supervision to the summer teacher cohort.

Listed skills include Leadership, Public Speaking, Strategy, Training, and 22 others.