Dr Mark Do Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

The Risk Culture and Behaviour team sits within the Internal Audit Division. We are trusted leaders in evidence-based behavioural insights that strengthen risk management across Macquarie.

Sydney, Nsw, Au

Skills Strategy Portfolio• Designed and executed the enterprise-wide skills strategy plan, focused on transforming CBA’s culture from a job-oriented to a skills-first organisation across talent acquisition, learning, culture, talent, performance and recognition.• Presented on the future of skills at Learning Unleashed, CBA’s annual group-wide learning event, where more than 10,000 people joined the presentation either in person or virtually.• Lead critical technological and process changes (including Workday and Learning platforms) to ensure the skills transformation and culture aspirations were progressed and embedded.• Developed and lead CBA’s group-wide skills assessment approach using an evidence-based and consistent assessment methodology.Job Architecture Portfolio• Optimised and continuously iterated the Group’s Job Architecture framework to enhance and future-proof the entire people lifecycle.• Established and governed the Group’s frameworks, tools and processes for all Job Architecture assets by leading, supporting and processing all job profile, competency and skill changes across all BUs.• Designed both Group-wide and BU-specific competency frameworks, which required research on the latest technical and professional skills.Strategic Workforce Planning Portfolio• Lead CBA’s enterprise-wide strategic workforce planning approach, which comprises a 3+ year view of the Group’s workforce capability requirements and associated buy/build/borrow strategies.• Conducted external research and presented aggregate data, findings and recommendations on the future of work, mega trends and possible opportunities, impacts and risks to the organisation.• Partnered with and facilitated sessions for senior business leaders to determine their strategic workforce plans by identifying critical skills and job families and forecasting supply and demand via predictive analytics.

Worldwide, Oo

Key achievements:• Lead several multi-disciplinary teams to deliver organisation-wide and transformative organisational development initiatives and programs of work to achieve strategic business imperatives.• Developed an enterprise-wide culture, capability and leadership framework and governance process, in addition to the effective implementation and management of related change processes. • Designed a contemporary transformational learning strategy and operationalisation plan for a large utilities organisation to revolutionise people’s mindsets and attitudes towards learning.• Developed a strategic workforce plan for a national retailer undergoing a major transformation and restructure. • Designed and delivered a multi-month executive leadership development program, including assessments, interviews, coaching, team building and program facilitation.• Built and delivered a capability-focused Corporate Academy (including both technical and non-technical capabilities) for both a global organisation as well as its Australian subsidiary.• Built and launched a Job Architecture for a university as part of an organisation-wide Workday implementation that also involved identifying and designing a skills taxonomy for use in recruitment and development.

Melbourne, Vic, Au

Volunteer Position

North Sydney, Nsw, Au

Key responsibilities:• As part of the senior leadership team, I helped to shape the firm’s business strategy on the types of talent and leadership solutions that would be most valuable to organisations, and I partnered with and was a trusted advisor to our most senior clients to help achieve their people and business objectives.• Established and lead the Melbourne branch including people management, profit and loss responsibility and end-to-end client management and delivery across VIC, WA and SA; built strong and lasting relationships with clients, including CEOs, CHROs and senior leaders resulting in consistent repeat business.• Completed organisational culture, employee sentiment, customer/stakeholder sentiment and safety climate reviews across multiple industries, employing multi-method techniques including surveys, interviews and focus groups.• Facilitated and delivered numerous leadership development and strategic planning initiatives with executive teams and Boards in both one-on-one and group facilitation formats, employing evidence-based and best practice development methods. • Delivered executive coaching to senior leaders and managers to enhance their performance and interpersonal relationships, using psychometric assessments and multi-rater surveys as a foundation for the sessions.• Designed and delivered programs of work and tailored assessments related to leadership decision-making and unconscious biases, including for a leading global mining organisation.• Created evidence-based competency surveys and assessments for several organisations that were used for recruitment and selection, training and development and talent identification.• Certified hundreds of professionals to use the Hogan assessments (personality and 360) for talent, leadership development, executive coaching, recruitment and team-building programs.

North Sydney, Nsw, Au

Key responsibilities:• Facilitated the Hogan Assessments Certification Workshop in Sydney, Melbourne, Perth, Adelaide, Singapore and Santiago.• Designed and delivered leadership, talent and team development programs for senior managers and executives through personalised development sessions as well as group facilitated workshops.• Led and consulted on selection and recruitment campaigns (low and high volume), from graduates to C-Suite positions.• Conducted research and advanced analytics at the individual, team and organisational levels using SPSS.

North Sydney, Nsw, Au

North Sydney, Nsw, Au

Sydney, New South Wales (Nsw), Au

Worked in various research and consulting roles with the following departments:1. Dementia Collaborative Research Centre (School of Psychiatry)2. Eating and Weight Disorders Research Laboratory (School of Psychology)3. Careers & Employment Consultant4. School of Psychology Tutor

Sydney, Nsw, Au

North Sydney, Nsw, Au

Sydney, Nsw, Au

Doctor Of Philosophy, Organisation And Management

Master Of Psychology, Organisational

Bachelor Of Psychology (Honours), Psychology

Higher School Certificate