Mark Douglass Email & Phone Number

Instructor for individuals seeking to improve their place in manufacturing and advanced business analytics.

Tyrone, Georgia, Us

Provide expert analysis for the shaping of military equipment use and distribution. Using prior logistics knowledge acquired from military experience providing unit readiness continuity when service member vacancies present themselves.

Organization establish to improve the self-efficacy, self-worth, and overcome doubt in self of young men between the ages of 13-25 years of age.

Warren, Mi, Us

Logistics Trainer, Mentor & Manager (TMM) Contractor Program Management (CPM) are responsible for the ultimate success of the mission providing the vision and strategy for the operations and management of training and mentoring the Afghan National Defense Security Force (ANDSF) to assume full responsibility for its own self-sustaining logistical functions and its ability to support security functions. CPM key personnel shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The CPM shall be responsible for the performance of the work and the primary point of coordination for activities in Afghanistan working closely with the KO and COR. CPM personnel shall be available to meet with or be called upon by the Coalition as needed. Combined Security Transition Command – Afghanistan (CSTC-A) representatives may perform site visits to review any aspect of program performance and shall interface directly with CSTC-A CORs to ensure effective contract management.

• Track the budget to the actual line-item expenditure.• Work collaboratively with team leads to ensure that budgets are on track.• Work closely with the Associate Director of Grants and Contracts and Director of Development to create grant budgets for proposals.• Maintain monthly departmental budget reports.• Complete monthly, quarterly, and annual budget reports for each funding stream• Complete balance sheet, bank, credit card, and travel reconciliations according to federal travel guidelines• Manage all travel requests using federal travel software and regulations.• Analyzed data to identify opportunities for improving support levels.• Reported concerns and recommendations from clients and employees to senior management.• Fostered a positive and inclusive team culture for support staff.• Strategized long-term business needs and applied customer feedback for process improvements.• Provided ongoing training to maintain the productivity and effectiveness of staff.• Applied account feedback to identify service deficiencies and develop solutions.• Evaluated the performance of support staff and provided coaching to improve performance.• Resolved customer complaints or answered customers' questions.• Coordinated with other supervisors, combining group efforts to achieve goals.• Implemented departmental policies and standards in conjunction with management to streamline internal processes.• Trained employees on best practices and protocols while managing teams to maintain optimal productivity.• Researched and prepared reports required by management or governmental agencies.• Delegated work to staff, setting priorities and goals.• Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.• Issued work schedules, duty assignments, and deadlines for office or administrative staff.• Developed work schedules according to budgets and workloads, covering priority tasks.

• In charge of tactical, maintenance, transportation, supply, and engineering logistics functions that ensured 85% deployment readiness• Look into inventory shortages and discrepancies• Over-delivered on customer expectations on a regular basis as the leader of a value-added customer service team.• Provided logistical support to help leverage existing resources and save money.• Detected and enforced improvement opportunities in the supply chain.• Audits were performed to improve office logistics practices and procedures.• Conducted research to address shipping and packaging errors.• Reviewed and improved existing business practices to increase efficiencies and lower costs while maintaining high levels of customer service.• Coordinated and oversaw the execution of logistics operations.• Oversaw all logistics functions for key departments, including general engineering, maintenance, tactical and health services.• Followed established procedures and protocols regarding loads to promote the integrity of shipments.• Developed and executed effective business plans to achieve revenue goals.• Communicated effectively with shippers, customers, and receivers regarding changes in pick-up or delivery status.• Handled and prioritized high call volumes and customer inquiries.• Updated internal tracking and reporting systems throughout the shift to maintain accuracy in sales data.• Identified and implemented supply chain improvement opportunities.

• Briefed on readiness, equipment status, and enemy locations to enable sound decision-making on a weekly basis.• Produced reports for superiors on equipment status, incidents, personnel readiness, and intelligence daily.• Devised and implemented best business practices to ensure compliance strategies.• Taught personnel how to mitigate environmental hazards and how to properly use personal protective equipment such as chem gear for battle scenarios.• Organized and managed infantry operations, which included training, administration, and security for infantry units.• Taught teams how to prepare for emergency situations and how to use advance plans in tactical planning, equipment maintenance, and weapon use.• Provided de-escalation and conflict resolution training to personnel for use in international negotiations and cooperative actions.• Had a strong understanding of weapons and coordinated infantry equipment operations, which included rifles, machine guns, and hand grenades.• Applied critical thinking and analysis skills to evaluate intelligence data and other variables to plan course of action.• Demonstrated exceptional equipment knowledge in infantry employment of weaponry, including rocket launchers, rifles, and mortars.• Coordinated all infantry logistics including locations, communications, and camouflaging.• Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.• Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures, and supporting team health and performance.• Led infantry team of 64 members in combat operations, providing tactical guidance for individuals with varying strengths.• Conducted ground reconnaissance and reported to leadership for strategic planning.• Operated and mounted night vision devices to zero in and engage targets.

Master Of Business Administration (M.B.A.), Executive Administration

Masters Certification - Six Sigma, Business Administration And Management, General

Training Certification In Department Of Defense Joint Contracting Planning, Purchasing, Procurement/Acquisitions And Contracts Management

Master Of Arts (M.A.) In Teaching, Social Science Teacher Education

Bachelor'S Degree, History

History

Doctor Of Philosophy - Phd, Urban Higher Education

Doctor Of Urban Higher Education, Student Affairs