Mark Dowding Email & Phone Number

Caterham, Gb

Westerham, England, United Kingdom

focused on enhancing existing web applications and delivering tailored solutions for diverse clients. My work covered technologies such as .NET Framework and C#, .NetCore, MVC, JavaScript, Knockout.js, Entity Framework, SQL Server, Angular, Vue.js, macroservices, TakePayments, WorldPay, RESTful services, and NUnit.Key Achievements:Surefire Project – Tracking ModuleDesigned a real-time tracking module, improving task scheduling, timesheet automation, and route optimization. Integration with GPS Gateway boosted operational efficiency and location accuracy.Surefire Project – Dashboard & ReportingDeveloped a graphical, configurable dashboard with dynamic charts, graphs, and real-time data visualizations. The dashboard allowed stakeholders to customize views, improving decision-making and reducing manual reporting.Surefire Project – Xero IntegrationAutomated financial processes by integrating Xero, streamlining invoicing, and ensuring tax compliance while reducing manual data entry.Oakley Fitness – Direct Debit ManagementImplemented a secure Direct Debit system with encrypted banking details and pro-rata payment calculations, enhancing payment security and customer satisfaction. The admin area was built using Angular, TypeScript, and macroservices (with a shared database), providing a fully configurable solution for administrators to manage and customize payment settings, streamlining workflows and reducing errors.My role demands technical expertise, creative problem-solving, and a focus on delivering scalable, secure solutions that meet business needs.

London, United Kingdom

Contract role for a leading mental health provider, focused on enhancing their core software product and delivering key support to stakeholders.Working on this project, which directly helped others, was personally fulfilling and gave me a sense of purpose beyond the technical work.Key Skills Used:C#, ASP.Net, MVC, Razor, SQL Server 2014, T-SQL, LLBL Gen Pro, CSS, AgileKey Achievements:Development Efficiency: Conducted in-depth research into LLBL Gen Pro, refining the workflow to resolve persistent code generation and merge conflict issues. This eliminated frequent project re-cloning, significantly reducing lost development time and boosting productivity.Patient Recovery Tracking: Developed and implemented a new discharge process that improved efficiency and aligned with NHS reporting guidelines, enhancing compliance and operational workflows.Project Stability: Resolved critical errors in the codebase, including issues with custom web parts and widgets, ensuring the project was ready for testing and met the January UAT release date.

Contract Developer – Reading RoomI had the opportunity to work on dynamic, high-profile projects for clients like Carluccio’s, UK Coaching, Kingspan, and Countryside Alliance.Key Skills Used:C#, JavaScript, StructureMap, IoC, ASP.Net, SQL Server 2014, Kentico 8, 9, 10, 11, SCRUMKey Achievements:Carluccio’s Payment Gateway: Focused on fixing critical bugs in the payment gateway integration, ensuring smoother transactions and a more reliable payment experience for customers.API Development: Contributed to building an API that connected the client’s MS Dynamics system, enabling real-time updates on stock levels, packaging options, and event availability. This work laid the groundwork for improving operational efficiency and customer experiences.Consulting & Demos: Led demos and created detailed project specifications, ensuring the PMO team had clear timelines and goals, which improved project delivery.Kentico Workshops: Conducted workshops on Kentico’s capabilities, showing clients how it could transform their CMS and streamline content management.GDPR Compliance: For UK Coaching, I made sure Kentico 11 adhered to GDPR regulations by integrating advanced data protection features to keep user data safe and compliant.

Brighton, United Kingdom

Senior Web Developer – Study GroupMarch 2015 – July 2016, BrightonIn this contract role at a Brighton-based university for international students, I had to quickly pick up a range of new technologies, including Mustache templating, CI/CD pipelines, RabbitMQ, and a different payment provider, while resolving issues with the newly built global payment system.Key Skills Used:C#, LINQ, JavaScript, CSS, TSQL, Stored Procedures, ASP.Net, Web Forms, MVC, NHibernate, Windsor, JQuery, Knockout.js, Mustache, SQL Server 2008, SSIS, .Net, Unit Testing, TDD, GIT, CI/CD pipelines, TeamCity, Octopus Deploy, NLog, RabbitMQ, IoC, DI, Ingenico ePaymentsKey Achievements:Global Payment System Delivery: Took on the challenge of resolving critical front-end and back-end bugs to ensure the global payment system was fully operational. My efforts made sure international students could start using the system as planned, just in time for the 2016 release deadline.Phase 2 Success: Played a key role in the successful Phase 2 rollout by investigating and fixing complex data issues like currency miscalculations, exchange rate discrepancies, and double counting errors. These fixes were critical in ensuring the project met its tight deadlines and all operational needs.

London, England

Developer – RBS Worldpay (Contract)In this contract role with RBS Worldpay, I was responsible for integrating existing applications and developing a bespoke content management system (CMS) to support internal communications.Key Technologies and Skills:Back-End Development: C#, LINQ, ASP.Net, Entity Framework, SQL Server 2008, TSQL, Stored ProceduresFront-End Development: JavaScript, VBScript, CSS, JQuery, Classic ASP, AJAXInfrastructure: Windsor, GIT, SharePoint, Dependency Injection, Splunk, Remedy, Web Forms, Web ServicesKey Achievements:Bespoke CMS DevelopmentDeveloped a fully bespoke CMS for internal communications at RBS Worldpay. The system featured an intuitive admin backend, allowing users to mark articles as highlights, controlling their positioning. A ranking system enabled users to determine the order of articles, providing more flexibility in managing content.The front end of the CMS had a fun and jazzy leaflet or pamphlet layout, designed to highlight the latest news within the organization. Given the high turnover of articles, the CMS was optimized to handle frequent updates while maintaining an engaging and dynamic presentation. This user-friendly CMS improved engagement, streamlined content management, and enhanced internal communications across the organization.This role marked the end of my freelancing career, after which I transitioned back to purely contracting roles, delivering tailored solutions like the CMS to improve communication and operational efficiency.

Birmingham, United Kingdom

Senior Developer – Lloyd PascalI was hired by Lloyd Pascal, a Birmingham-based manufacturing and design company, to support and develop their Flex-based Product Management application. My role involved maintaining and enhancing the core application, ensuring seamless integration with various systems and processes.Key Technologies and Skills:Flex & Flash: Flex, Flash Builder 4.5, Flash RemotingBack-End Development: nHibernate, Web Orb, .NET, C#, SQL Server 2008Web Development: CSS, HTMLServer Management: Windows 2008, IIS7During my time at Lloyd Pascal, I played a key role in maintaining the stability and scalability of their product management system, delivering enhancements and support to meet the company's evolving business needs.

London Area, United Kingdom

Senior Developer – British Safety CouncilI was hired to resolve issues with the Candidate Management System (CaMS), improve the company website, and provide ongoing support and consultancy services. My role involved working with a broad range of technologies like C#, VB.Net, LINQ, JavaScript, PHP, SQL Server, ASP.Net, and MVC.Key Achievements:CaMS Overhaul & Bug-FixingLed a complete overhaul of the CaMS project, which served over 100,000 users. This included fixing over 300 back-end and UI bugs. I conducted a feasibility study, refined project requirements, and streamlined bug-fixing and reporting, which helped improve overall project stability. Critical issues like invoicing and payment errors were resolved, ensuring the system was ready on time.Data Migration ImprovementsDeveloped a new import and logging tool to fix data migration problems, including data corruption. This gave stakeholders full visibility of imported records and improved the accuracy of data by comparing with legacy systems.Website Enhancements for MarketingWorked on future enhancements for the company’s website, focusing on improving it for the marketing department. These changes helped align the website with their marketing goals and improved the user experience.

London Area, United Kingdom

Developer – Byng-Systems (prior to acquisition by Inviqa)Hired to provide support and development on a bespoke campaign CMS for the Unilever Lynx campaign. Byng-Systems, an innovative technology company, was contracted for this project prior to its acquisition by Inviqa. I worked with a variety of technologies to ensure the CMS was tailored to the needs of the Lynx campaign.Skills Used:Flex, Flash Builder 4.5, Flash Remoting, FluorineFx.NET, C#, LINQ to SQLCSS, HTMLWindows 2008, SQL Server 2008WordPress, PHP, MySQLIIS7Skills Used: Flex, Flash Builder 4.5, Flash Remoting, FluorineFx, .net, c#, LINQ to SQL, css, HTML, Windows 2008, SQL Server 2008, WordPress, PHP, mySQL, IIS7