Mark Drumm Email & Phone Number

Dublin, IE

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

• As part of my final year at the National College of Ireland, our Capstone project was Cut & Polished. A sustainable company concept that upcycled discarded glass bottles into functional and decorative pieces. As the.
• Managing the company's Instagram account, growing it by over 10k engaged accounts in just one month
• Building the website from scratch alongside two other team members, using Shopify to create a user-friendly e-commerce platform
• Developing and executing a successful paid ad campaign on Instagram, reaching over 5000 accounts in just six days
• Organizing and managing a fundraising raffle, with 5% of proceeds donated to a charitable causeWith a strong background in digital marketing and project management, I bring the following skills to the table:
• Proficiency in social media management, including content creation, scheduling, and engagement tactics

Skerries, Co. Dublin

• Managerial role where I run a team of 3 staff.
• Collaborate/communicate with chefs and floor staff to ensure food is served in a timely manner and to the highest quality.
• Advanced sales skills including upselling and prioritising sales tactics for floor staff.
• Strong organisational skills required to keep orders arriving to customers on time and of high quality, these skills allow me to oversee an expedition of over 800 dishes a day.

Dublin, County Dublin, Ireland

• Utilized Salesforce CRM extensively to generate Customer 360 reports, manage leads, and conduct account touches, facilitating comprehensive insights into client interactions and sales opportunities.
• Supported the UKI sales team in accurate leads forecasting, leveraging Salesforce tools to enhance sales strategies and identify potential growth areas.
• Conducted in-depth client research, providing crucial background information for effective sales calls and contributing to team collaboration for client acquisition.
• Engaged in sales training sessions and mentorship programs, refining skills in Salesforce CRM and LinkedIn Sales Navigator, with an emphasis on leveraging technology for effective sales strategies.
• Contributed significantly to a team project centred on enhancing employee retention, involving interviews, surveys, data collection, and detailed analysis. Presented actionable findings and recommendations to senior.

Harbor Road, Skerries

Ensure coffee and food orders are made to the highest quality and in a timely manner. Work closely in a team and aid in the training of new staff members. Customer service and care are of top priority.

Bachelor'S Degree In Marketing Practice, Marketing, Year 1: 2:1 | Year 2: 2:1 | Year 3: 2:1

Activities and Societies: Live Group Projects I've been working on: • Creating, promoting, and maintaining a Shopify website, & social.

Bachelor Of Science - Bs, Computing