Mark Specht, Ma Email & Phone Number

- Coach and mentor individuals and teams on improvement methods, systems thinking, change management, group dynamics and planning methods- Manage all aspects of complex projects, including improvement plans and defining appropriate tools, methodologies and metrics needed to improve efficiencies of healthcare operations, patient safety and clinical processes- Work independently on assigned projects and consult with service line and organizational leaders on highly unique, complex, or time critical problems

Bloomington, Minnesota

- Implement resident services for 40 long term care residents consistent with regulations and established best practices- Support resident/family advocacy, ongoing assessment and evaluation, service coordination, and care planning- Ensure high quality of life for residents, and help them to achieve their "best day" every day

Bloomington, Minnesota

- Promote physical, social, emotional, and spiritual wellness- Assist residents with activities of daily living- Work alongside care coordinators and professional nursing staff to create an excellent customer experience

Greater Detroit Area

- Promote Insightformation's Fall 2015 Community Strategy Management Online Training Program- Create email blasts to promote online training program- Use Teachable eLearning platform to design and layout a website for current and future sessions of Insightformation's training program

Greater Minneapolis-St. Paul Area

- Manage company Twitter account and assist with website- Promote Insightformation President's public speaking and guest writing- Survey participants of Insightformation's 2015 Summer Training Program, and communicate information and updates. - Various work with Constant Contact, Survey Monkey, GoToWebinar, GoToMeeting, Excel, Word, and InsightVision

Master Of Arts - Ma, Health And Human Services Administration, Summa Cum Laude

Bachelor’S Degree, Public Relations, Summa Cum Laude