- Supporting business development teams on due diligence, information security, and other regulatory compliance reviews from current and prospective customers and suppliers- Developing processes to implement the organization's IT security strategy, policies, and procedures- Development of technical roadmaps to maintain information security and compliance of evolving operations- Preparing and presenting regular reports to leadership on the organization's IT security posture, including insights, recommendations, and metrics- Analysis of security incidents and risks, investigating breaches and implement corrective actions as necessary- Develop material for security awareness programs to educate staff on security best practices and promote an organizational security culture- Work closely with internal and external compliance teams to respond to auditors and drive proactive improvements for various certifications and regulations: SOC1, SOC2, ISO27001, PCI-DSS, GDPR, NIST, HIPAA, PIPEDA, etc.- Lead the deployment, development and documentation of Industry standard security tools to support reliable IT operations

Primary link between local Business Unit and Enterprise Security Office responsible for:• Managing security risks within the BU by assessing, reporting and monitoring in alignment with the CGI security governance• Supporting on-going security awareness, communication and training within the BU, to educate BU members on security & privacy policies and standards• Enforcing and Explaining the application of CGI security policies, standards and processes throughout the BU• Assisting Business Development teams in designing technology solutions that meet client and CGI standards and reviewing client responses for accurate representation of security policies and standards • Organizing internal readiness/compliance tests and help develop the BU security plan and scorecard• Representing the BU at Enterprise Security Forums; present BU security requirements; reviewing and helping to develop corporate policies and processes to monitor risks• Managing security exception requests, providing approval at the BU level • Escalating security and privacy issues or concerns brought up by members while maintaining confidentiality• Ensuring high priority security incidents are managed, communicated, and closed• Developing preventative security programs in response to internal or external assessments• Ensuring physical security safeguards are implemented for the protection of personnel and property • Preparing assessments involving possible internal CGI security violations and initiate measures to correct security deficienciesNational Vulnerability Management Lead• Created and managed a national vulnerability program to collate all vulnerability and intelligence sources, apply prioritization based on risk profiles, and track remediation or mitigation activities.• Contributing to creation of global vulnerability program with same goals

The Corporate IT Director is responsible for the availability, performance, resiliency, scalability, security and support of the enterprise tools and systems of the leading Canadian investment fund industry trading platform.• Responsible for the implementation, maintenance, administration and monitoring of network, voice, mobile, compute, storage, database, and applications required to support corporate IT systems• Responsible for the delivery of efficient, effective and timely Level 1, 2 and 3 Technical Support services to internal staff and vendors• Led, developed, supported and staffed a skilled team of administrators, application/operational support specialists and IT operations manager to meet current and future needs of the organization• Developed the Corporate IT Operations service strategy and technical roadmap, ensuring its integration with the overall IT and enterprise strategic plans• Developed, managed, measured, and reported on key performance metrics, operational standards and governance processes, ensuring Corporate IT Operations delivered value to the enterprise• Built and maintained relationships with other IT and business leaders to anticipate, establish and maintain operational measures needed to support business initiatives• Contributed to the development and execution of the enterprise-wide IT and business strategies, as a member of the IT senior leadership team and Fundserv senior management team• Developed and controlled the annual operating expenditure and capital expenditure budgets to ensure they are within plan, and aligned with the overall strategic objectives of IT and the enterprise• Sourced, developed and managed strategic vendor and managed services relationships

The Director of Cybersecurity is responsible for building the enterprise Security Strategy that empowers the security and integrity or operations while aligning to the goals and requirements of the Canadian Financial Industry. Reporting to the CIO, the Director is responsible for:- Building an enterprise wide strategic security program that develops, maintains and implements policies and processes that minimize risk to the financial industry.- Ensuring compliance with security related standards and regulations as required by financial industry, including PIPEDA, IFIC, etc.- Sharing the strategic vision with all levels of leadership and across the industry through regular conferences - Managing the security department in the successful achievement of security metrics and operations- Building a security culture and driving behavioral change within the organization.- Evaluating security trends, risks and vulnerabilities and sourcing tools to mitigate risk and align to strategy.

Responsible for implementation of Enterprise Security Framework and IT standards across all Canadian Business Units, and managing initiatives directed at compliance to and constant evolution of cyber security baseline. Reporting to Canada SBU President and the CISO on security risk posture of operational and local threat environments, provides leadership to team of Business Unit Security Leads who are responsible regionally to enforce and educate on corporate security vision.

• Primary link between local Business Unit and Enterprise Security Office• Identifying security risks within the BU to be assessed, reported and monitored in alignment with the CGI security governance• Supporting on-going security awareness, communication and training within the BU, to educate BU members on security & privacy policies and standards• Ensuring application of CGI security policies, standards and processes throughout the BU• Assisting Business Development teams in designing technology solutions that meet client and CGI standards and reviewing client responses for accurate representation of security policies and standards • Organizing internal readiness/compliance tests and help develop the BU security plan and scorecard• Representing the BU at Enterprise Security Forum; present BU security requirements; review and help develop corporate policies, and assess, report on and monitor risks• Manage security exception requests, providing local approval at the BU level • Escalating security and privacy issues or concerns brought up by members while maintaining confidentiality• Ensuring high priority security incidents are managed, communicated, and closed• Developing preventative security programs for business unit or region• Performing assessments of internal CGI security programs• Ensuring physical security safeguards are implemented for the protection of personnel and property • participating in preparing and maintaining security policies and procedures through the Enterprise Security Forum • Preparing assessments involving possible internal CGI security violations and initiate measures to correct security deficiencies• Developing and presenting training materials

- Executes enterprise Quality Management System, planning an leading audits, defect resolution actions, and internal process improvements- Oversees annual ISO 9001:2008 compliance and certification of business unit, ensured compliance during +20% local Business Unit growth- Regularly communicates to senior management on QMS KPIs, preparing status reports including trend analysis and innovation action plans- Prepares and conducts Quality training for management and members- Executes records management, contract management & SharePoint administration

- Coordinated with national Resource Management teams to collect, analyse and report on resourcing capabilities and forecasting.- Introduced automations which reduced routine reporting effort by over 50% - Designed reports and dashboards to track compliance, utilization and opportunities locally and nationally- Used PeopleSoft RM tool to manage ~450 local resources over multiple projects located in four offices across Atlantic region.

- Audited projects & outsourcing management across Atlantic region to ensure compliance with Quality Systems, Auditor of the Year (October 2014).- Contributed to success of ISO9001 & ISO27001 external certifications.- Assisted with reporting to senior management, defect resolution, data analytics.- Member of team focused on process improvements and innovation.

- Provided customer support and Incident Management for multiple online banking systems. - Analyzed banking systems performance and functionality to proactively identify issues and mitigate client impact.- Assumed SharePoint administrator role, improving accessibility and usability.- Introduced reporting automation which standardized formats, increased accuracy and reduced wasted time and materials.

- Managed front line staff in financial compliance and cash handling duties. Provided peer coaching towards achieving performance and sales goals, and regularly exceeded personal targets. - Maintained working and reserve cash supplies. Improved accounting practices to sustain lower overheads while meeting client needs by predicting fluctuations in demand.