Mark Carroll is a Apac Tac Director at Broadsoft. He possess expertise in technical support, telecommunications, ip, team leadership, voip and 27 more skills. Colleagues describe him as "I have known Mark for 12 years and worked with him in various roles including engineering, implementation and technical support. Mark worked for me as Managed Services Delivery manager. Mark is conscientious, thoughtful and well motivated person. He has a strong technical aptitude, an excellent knowledge of technical support, service delivery and is a well rounded operations team manager. I’d be proud to have Mark on my team." and "Mark fulfilled the role of Service Delivery Manager exceptionally well, which in itself is a huge accolade for Mark to hold considering this is potentially one of the most difficult roles to perform. In my view, marks performance in this role was exemplary, and showed the true professionalism Mark possesses. Difficult situations (even when dealing with disgruntled customers) did not distract Mark from his objective of satisfying customers needs in an amicably agreeable yet stern mode of… Show more"