Mark D. Timm

Mark D. Timm Email and Phone Number

Accelerate Revenue with Proven Suggestive, Cross, & Up Sale Techniques 🔺Customer Service & Satisfaction 🔺Client-Relationship Building @ Academy Bank
Mark D. Timm's Location
Colorado Springs, Colorado, United States, United States
Mark D. Timm's Contact Details

Mark D. Timm personal email

About Mark D. Timm

✔I INSPIRE CONFIDENCE & EARN TRUST AS FLEXIBLE PROBLEM SOLVERI deliver sales revenue increases though superior customer experiences and solid product knowledge, ensuring each and every customer has a solution and plan of action.✔I PRACTICE A CUSTOMER-FOCUSED APPROACH I readily resolve problems while practicing the very best in customer service. This ensures business continuity and that I meet the high expectations customers have come to expect.✔I AM COMMITTED TO DELIVERING RESULTSI was elected 4 times to serve as City Councilman for the City of Sachse, Texas, earning recognition in HR 1586 by Texas House of Representatives for commitment to public service.I also served as Board President of the Sachse Economic Development Corporation and the Sachse Citizens Police Academy Alumni Association, advancing the missions of both.✔I MADE IMPACTFUL CONTRIBUTIONS IN MY EARLY CAREERI delivered $1M+ in savings through effective resource scheduling as Help Desk Manager overseeing 40 help desk analysts supporting 225 retail locations and 1K employees in corporate office for CompUSA, Inc. in Dallas, Texas.

Mark D. Timm's Current Company Details
Academy Bank

Academy Bank

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Accelerate Revenue with Proven Suggestive, Cross, & Up Sale Techniques 🔺Customer Service & Satisfaction 🔺Client-Relationship Building
Mark D. Timm Work Experience Details
  • Academy Bank
    Personal Banker
    Academy Bank Aug 2021 - Present
    Kansas City, Missouri, Us
  • Leslie'S
    Specialty Retail Store Manager 🔺 Sales & Customer Experience Specialist
    Leslie'S 2018 - Jun 2021
    Phoenix, Arizona, Us
    Prior to relocating to Colorado Springs, Colorado, I exceeded customer expectations, aligning customer needs with appropriate product offerings. I successfully executed district-wide strategic action plans, and completed cash handling and deposit processes as per established company guidelines. Additional impactful contributions included:â–  Projected and on pace to exceed annual sales quota by 15%+ and EBIDTA by 10%+ in 2021, leading store into attaining next tier-level for sales.â–  Surpassed expectations, delivering 6.5% increase in sales and 9.5% increase in EBIDTA despite 2020 pandemic crisis.â–  Maximized retail profitability through repeat business and referrals earned through in-depth product knowledge and commitment to client satisfaction.â–  Contributed to significant increase in items per customer sales through suggestive selling techniques and persuasive communication style.
  • Leslie'S
    Specialty Retail Store Manager 🔺 Sales & Customer Experience Specialist
    Leslie'S 2015 - 2018
    Phoenix, Arizona, Us
    Guided implementation of merchandising and special projects executed by staff of two. Developed loyal customer relationships through consistent follow up. Trained teams in effective product merchandising, marketing, and POP standards.■ Accelerated sales with solid problem-solving skills and named to President’s Club 2017. ■ Deescalated tense situations involving customers needing immediate solutions where none was possible.■ Delivered customer support solidifying positive store image as assistant manager prior to promotion to manager.
  • Coldwell Banker Apex, Realtors
    Customer Support Specialist 🔺 Customer Service Specialist
    Coldwell Banker Apex, Realtors 2012 - 2015
    Richardson, Tx, Us
    Coordinated timely repairs for all properties, ensuring all properties remained operational, safe, and met all local building code requirements.â–  Established solid vendor relationships, leading to favorable terms and service delivery timelines.

Mark D. Timm Skills

Selling Customer Service Client Support Management Client Support Customer Support Real Estate Commercial Real Estate Residential Real Estate Contract Negotiation Leadership Management Hands On Problem Solver Computer Hardware Vendor Management Team Building Inventory Management Budgets Sales Saas Salesforce.com Merchandising Retail Storage Crm Problem Solving

Mark D. Timm Education Details

  • Southwestern Oklahoma State University
    Southwestern Oklahoma State University
    Bachelor'S Degree

Frequently Asked Questions about Mark D. Timm

What company does Mark D. Timm work for?

Mark D. Timm works for Academy Bank

What is Mark D. Timm's role at the current company?

Mark D. Timm's current role is Accelerate Revenue with Proven Suggestive, Cross, & Up Sale Techniques 🔺Customer Service & Satisfaction 🔺Client-Relationship Building.

What is Mark D. Timm's email address?

Mark D. Timm's email address is md****@****msn.com

What schools did Mark D. Timm attend?

Mark D. Timm attended Southwestern Oklahoma State University.

What skills is Mark D. Timm known for?

Mark D. Timm has skills like Selling, Customer Service, Client Support Management, Client Support, Customer Support, Real Estate, Commercial Real Estate, Residential Real Estate, Contract Negotiation, Leadership, Management, Hands On Problem Solver.

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