Mark Dynes Email & Phone Number

United States

New York, San Diego, Houston, US

Sacramento, California, US

• Reported to Vice President of IT Client Services and held crucial responsibility for overall IT service provider relationships with service consumers, including experience with acute, ambulatory, and clinical specialty.
• Directed overall IT service provider relationships with acute, ambulatory, and clinical specialty executives, including direct support of presidents, CEOs, and senior leadership of various business segments.
• Initiated technology requests and governance process for customer base, including business case and financials.
• Resolved escalated and complex IT operational issues on behalf of senior leadership teams.
• Served as member of IT service management core team charged with creating service-based model for operating IT.
• Oversaw $3M annual budget, four managers, ten business analysts, and ten administrative assistants.

Sacramento, California, US

• Held major responsibility for IT ambulatory application team, including electronic health record (EHR) for Valley Area of Sutter Health.
• Partnered with physician and clinical operations leadership on support of EHR.
• Delivered executive-level presentations on strategy, operations, and service-level agreements.
• Oversaw $15M budget, five managers/supervisors, and 35 application analysts.
• Managed IT ambulatory application team for Valley Area operating unit of company.
• Designated by VP as member of EHR steering committee for company.

Sacramento, California, US

• Held total responsibility for EHR technical services, EHR technical deployment to hospitals and medical foundations, technical services portfolio and project management, and technical architecture. Designated by CIO as.
• Implemented Epic EHR at six medical foundations and 25 acute care hospitals.
• Coordinated integration of facilities upgrades and biomedical equipment needs with technical requirements.
• Managed critical IS incidents and integration with emergency management processes.
• Collaborated with VP/CIO leadership and provided key decisions for IT technical services.
• Oversaw $110M capital/$12M operating budgets and 120 team members.

Sacramento, California, US

Managed all work efforts across technical services departments on EHR acute care project for first company hospital implementation. Orchestrated successful implementation of first acute care hospital on Epic EHR. Oversaw $15M capital/$5M operating budgets and staff of 25. Developed EHR technical services program, processes, and organization. Performed.

Sacramento, California, US

Directed event management, backup and recovery, storage network, and database support. Oversaw $10M capital/$5M operating budgets and staff of 15. Managed design, build, and operations of storage area network and expanded to two PBs. Supervised IT disaster recovery program cross-functional team on design/build of second data center for business resumption..