Provides oversight of client IT needs including server maintenance, storage, network and security solutionsUnderstands customer requirements and business objectives and provides strategic advice on using technology to achieve goalsManages IT initiatives and collaborates with in-house technical teamSupports new technology implementation and provides assistance with technical issuesRevise existing client systems and suggest improvements

Provided leadership and direction to staff to ensure program consistently met and exceeded state performance measuresBuilt and cultivated business relationships in various industry sectors including manufacturing to promote talent acquisitionsOversaw the delivery of on-site program implementation and ensured all reporting met state guidelinesProvided strategic vision for required changes during program operationGuaranteed that each client received quality training and job placement preparation through supervision of staffDeveloped and implemented outreach strategies to engage employers and community partnersServed as a liaison for corporate office and the local client in all areas of data reporting, training needs, certifications, budgeting, and human resources Developed an on-going network of potential business leads with employers and created linkages with their talent needs and local job ready candidates Conducted a wide range of workshop trainings focusing on career development, job search strategies, and networkingProvided one-on-one career guidance and counseling for job seekers to ensure they are on point in achieving their career goals

Managed staff of three to six staff to assure the successful delivery of One-Stop WIA services to clients.Conducted monthly project billing reviews and internal corporate project delivery reviews.Developed staffing plans in response to both expanding and contracting projects.Facilitated all aspects of corporate human resource needs for team, including benefit reviews, worker compensation issues and conduct member performance evaluations. Consulted with client management staff and their direct reports on current procedures, best practices and needs to gather baseline data. Provide direction and assistance to CGI staff in the development of curriculum, implementation of job placement and business development procedures and reporting mechanisms. Assisted in the project delivery of various workforce contracts which included workshop instruction/delivery, outreach, project management, and curriculum development as well as all aspects relating to the start up of new workforce projects. Assisted in the creation of marketing materials to promote the growth of the business unit. Researched and responded to RFP’s for further besiness development. Developed a marketing strategy and attend conferences to increase CGI’s visibility in workforce.

Oversaw a 36 property portfolio by processing monthly vouchers, special claims, rent adjustments and contract renewals in a timely manner. Interacted with property managers/owners as well as HUD officials to guarantee procedures are completed accurately. After learning a considerable amount regarding HUD regulations, became a Certified Occupancy Specialist.

Assisted Program Manager with day-to-day operations of LTV Transition Center. Counseled program participants regarding job search activities and contacted new employers in order to update client information. Presented program to potential clients at orientation meetings at various locations. Developed office procedures in accordance with state guidelines. Processed monthly billing invoices to Cuyahoga County and ensured accuracy.Developed business relationships with area employers regarding department’s reemployment centers requesting job postings for program participants. Introduced and customized in-house website and hosted and promoted services through employer meetings and open houses.Promoted and introduced government funded health care program to area Cuyahoga County employers in order to assist lower wage income earners provide health care for their children, as a result over 400 people were enrolled in Healthy Start.

Assisted in all aspects of campaign fundraising including call time with the candidate, organizing fundraisers, campaign finance disclosures, and soliciting donors. Also provided field operation assistance during extended campaign trips throughout the state of Ohio.