Mark Eager-Wright work email
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Mark Eager-Wright personal email
People-oriented HR Leader. Over 17 years’ experience up to Director level, including 10 years in a fast changing, global HR function. Areas of strength include: HR technologies implementation & systems management (Workday, Case Management, Live Chat, Knowledge Management), Agile change management (qualified), expert in employee experience journeys and vast experience as an HR generalist and recruiter. I enjoy collaborating cross-industry, being recognised as a thought leader and helping HR teams navigate in an ever-changing world.
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Product Manager - Hr Employee ExperienceSmith+Nephew Apr 2023 - Present -
Business OwnerMan At The Mill Business Support Ltd Sep 2021 - PresentPortsoy, Scotland, United Kingdom
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Change Management ConsultantLonza Nov 2022 - Apr 2023Manchester Area, United Kingdom -
Hr Change SpecialistSmith+Nephew Dec 2021 - Nov 2022 -
Hr Change Director (Digital)Glaxosmithkline Nov 2018 - Dec 2021Brentford -
Global Hr Knowledge & Customer Experience DirectorGlaxosmithkline Sep 2013 - Nov 2018BrentfordIn what is a brand new role to HR at GSK I am responsible for ensuring that all of our teams within HR work together to provide a great experience to our customer. To assist them in achieving this the role is also responsible for how HR organises knowledge management to provide great information easily to our customers and HR colleagues alike and other supporting technologies such as case management. A truly exciting new opportunity for GSK HR and I'm proud to have the opportunity to bring this role to life. -
Global Hr Transformation Service Delivery DesignerGlaxosmithkline Jul 2012 - Sep 2013London, United KingdomCurrently on secondment to the Global HR Transformation Programme designing the new Global HR model for GSK. My role includes: global process design, Workday process configuration, authoring of the global service delivery model, design of products to assist the country HR leads implement the model within their countries, creation of a new knowledge management solution and design of a suite of supporting technologies to enhance the customer experience of HR (chat, portal, case management system, service performance management system). -
Hr Manager - Core Business Services TransformationGlaxosmithkline Jan 2012 - Jul 2012BrentfordHR Manager Lead on the global CBS transformation creating regional business service centres to service customers globally across IT, HR, Facilities and security services.My role included: design and implementation of consultation strategy across UK and Europe, design of revised capability framework, planning to transition employees and design of the service centres to ensure the best configuration for employees -
Team Leader - Hr ServicesGlaxosmithkline Apr 2010 - Jan 2012Brentford -
Hr ManagerGlaxosmithkline Oct 2008 - Apr 2010Ware -
Hr Change Director (Digital)Gsk Nov 2018 - Nov 2021London, United KingdomThe HR Change Director role is based within our HR Systems and Digital Team who have a wide remit from our core HR Systems through to spearheading new technologies in to the HR world in order to drive efficiencies and customer experience.My role covers managing the change associated with digital transformation but also looks at how we build capability for the future across our HR teams and taking the lead on creating strategy and championing technologies such as Workplace by Facebook to ensure GSK and our teams get the most from the tools -
Hr Manager/People & Culture ManagerTaylor Nelson Sofres 2004 - 2008
Mark Eager-Wright Education Details
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Business Administration & Human Resource Management -
Fearnhill School, Letchworth
Frequently Asked Questions about Mark Eager-Wright
What company does Mark Eager-Wright work for?
Mark Eager-Wright works for Smith+nephew
What is Mark Eager-Wright's role at the current company?
Mark Eager-Wright's current role is HR Employee Experience Manager.
What is Mark Eager-Wright's email address?
Mark Eager-Wright's email address is ma****@****gsk.com
What schools did Mark Eager-Wright attend?
Mark Eager-Wright attended Keele University, Fearnhill School, Letchworth.
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