Mark Richardson

Mark Richardson Email and Phone Number

Director of Engineering @ Euna Solutions
Mark Richardson's Location
Greater Chicago Area, United States, United States
Mark Richardson's Contact Details

Mark Richardson personal email

About Mark Richardson

Engineering leader who executes - and contributes to - senior leadership initiatives. A practical leader that builds trust through collaboration to execute initiatives grand and small to maximize productivity, safety, and deliver value through clearcut KPIs and transparency.• Head of Engineering, manager of managers• Strategic product visionary / work hand-in-hand with Product leadership / work directly with CEO• Excellent communicator within Engineering and in collaboration with non-technical departments• Experienced leader and practitioner of rapid development through Continuous Delivery• Led multi-million dollar payment processing platform maturation

Mark Richardson's Current Company Details
Euna Solutions

Euna Solutions

View
Director of Engineering
Mark Richardson Work Experience Details
  • Euna Solutions
    Director Of Engineering
    Euna Solutions Jul 2024 - Present
    Chicago, Illinois, Us
    Transitioning from heading Engineering of a smaller company to leading an engineering department of one of many other business units within a larger Euna Solutions conglomerate• Working with other business units in the larger organization to replicate my engineering team's best practices of change management (including CI/CD), incident management, security and compliance (including PCI and SOC 2) • Developing and implementing KPI dashboards for both internal (Engineering) and external decision making (C-suite) for data-driven decision making that are directly affecting high-level product decisions• Piloting AI-assisted development workflow; this includes writing unique policies for the payments domain to adhere to strict privacy requirements to reduce development review cycle time
  • Citybase, A Euna Solutions Brand
    Vp Of Engineering
    Citybase, A Euna Solutions Brand Dec 2022 - Jul 2024
    Chicago, Illinois, Us
    Led the entire software engineering department of a tech company of ~25 engineers, comprising multiple teams, managed managers and worked directly with other department leaders, including the CEO and Head of Product. • Implemented the first widely used and accepted Incident Management System resulting in: - Accelerated incident resolution from days to hours while maintaining high quality responses - Established more streamlined and professional client comms resulting in tighter SLA agreements - Data-driven tech debt resolution based off most consequential and expensive incidents• Effectively trained three new high-performing managers from previously individual contributor roles reducing headhunting, HR and onboarding costs by over 30%• Regularly participated in executive-level planning and execution• Executed on the company’s vision for Engineering in partnership with other executive leaders of Product, Sales, Ops & Support
  • Citybase, A Euna Solutions Brand
    Software Team Lead
    Citybase, A Euna Solutions Brand Sep 2021 - Dec 2022
    Chicago, Illinois, Us
    Managed a team of five engineers that maintained the company’s core payment processing platform• Took the worse performing team in Engineering transforming it into the most productive and desirable team to work on (reduced engineer turnover by 80%)• Was responsible for and executed key architectural decisions while still directly contributing to the implementation of substantial parts of the platform’s code base • Created internal tooling to integrate with external APIs that reduced client integration costs by 40%• Piloted an effort-to-value process for selecting initiatives to assess tech debt/maintenance, internal tooling, and other large engineering initiatives for my teamTechnologies: Ruby on Rails, Elixir, Postgres, AWS
  • Citybase, A Euna Solutions Brand
    Senior Software Engineer
    Citybase, A Euna Solutions Brand Dec 2020 - Sep 2021
    Chicago, Illinois, Us
    Was a technical leader ensuring reliable payment processing and transaction accounting for the largest client cities in the United StatesTechnologies: Ruby on Rails, Elixir, Postgres, AWS• Helped build, maintain and support the company's critical payments systems, with millions of dollars reliably processed daily• Mentored multiple engineers ranging from junior to senior
  • Trustwave
    Senior Software Engineer
    Trustwave Nov 2018 - Dec 2020
    Chicago, Illinois, Us
    Developed and managed a pure Ruby framework for organizing and enhancing penetration tests • Collaborated with penetration testers to integrate new testing capabilities• Acquired expertise in security risks associated with software developmentTechnologies: Ruby
  • Gamut/Grainger
    Platform Engineer
    Gamut/Grainger Jun 2017 - Nov 2018
    Built and maintained backend services for ecommerce sites Gamut.com & Grainger.com• Solved large-scale taxonomy-related, enterprise-level content management problemsTechnologies: Ruby on Rails, Elixir, Golang, Node.js
  • Actualize
    Lead Instructor
    Actualize May 2015 - May 2017
    Chicago, Illinois, Us
    Lead Instructor responsible for developing and teaching 100+ students over many cohorts how to create and craft full-stack web applications across the entire development lifecycleTechnologies: Ruby on Rails, JavaScript, AngularJS, CSS, HTML• Developed and maintained curriculum for the entire organization used by half a dozen other instructors• Learned excellent tech communication skills: ability to translate technical concepts to non-technical audiences and vice-versa• Volunteered to teach an entire cohort (5 months) in Rwanda
  • Healthengine Llc
    Software Engineer
    Healthengine Llc Jan 2015 - Apr 2015
    Chicago, Il, Us
    • Developed and launched an entirely new web application for a startup from inception to completion• Utilized Rails for the back-end and JavaScript/Angular for front-end development • Successfully contributed to new projects as well as existing legacy systemsTechnologies: Ruby on Rails, JavaScript, AngularJS, jQuery (3 month contract)

Mark Richardson Skills

Ruby On Rails Javascript Web Development Project Management Management Teaching

Mark Richardson Education Details

  • University Of Chicago
    University Of Chicago
    Project Management Strategy Certificate
  • University Of Chicago
    University Of Chicago
    Accounting And Finance
  • University Of Illinois Chicago
    University Of Illinois Chicago
    Minor In Math

Frequently Asked Questions about Mark Richardson

What company does Mark Richardson work for?

Mark Richardson works for Euna Solutions

What is Mark Richardson's role at the current company?

Mark Richardson's current role is Director of Engineering.

What is Mark Richardson's email address?

Mark Richardson's email address is ma****@****hoo.com

What schools did Mark Richardson attend?

Mark Richardson attended University Of Chicago, University Of Chicago, University Of Illinois Chicago.

What skills is Mark Richardson known for?

Mark Richardson has skills like Ruby On Rails, Javascript, Web Development, Project Management, Management, Teaching.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.