Technology Fellow
Current
May 2023 - Present
AeroLeads people directory · profile
Mark Behrens Email & Phone Number
Technology Fellow at Deloitte
at
Deloitte
1 work email found
@deloitte.com
4 phones found area 303
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Technology Fellow at Deloitte
Location
Aurora, Colorado, United States
Who is Mark Behrens? Overview
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Quick answer
Mark Behrens is listed as Technology Fellow at Deloitte at Deloitte, based in Aurora, Colorado, United States. AeroLeads shows a work email signal at deloitte.com, phone signal with area code 303, and a matched LinkedIn profile for Mark Behrens.
Mark Behrens previously worked as Technology Fellow at Deloitte and Specialist Leader at Deloitte. Mark Behrens holds Mba, Finance from University Of Chicago.
Company email context
Email format at Deloitte
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{first_initial}{last}@deloitte.com
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AeroLeads found 1 current-domain work email signal for Mark Behrens. Compare company email patterns before reaching out.
Profile bio
About Mark Behrens
I specialize in contact center and enterprise communication business strategies, processes, and supporting technologies. My clients span a broad range of industry verticals and include for-profits as well as not-for-profits, charities, and associations. Services/Experience - Contact center/self-service assessments- Omni-channel technology architecture- CCaaS Selection and Migration- Customer Experience- Omni-channel experience design and deployment- Conversational AI and Contact Center Use Cases- Enterprise Application ArchitectureApplications/Contact Center and Enterprise Technologies:- Contact Center as a Service (CCaaS)- PBX /UC/BC- Multi-channel ACD- IVR - Chat/email/SMS solutions - WFO- WFM- Speech/ Text/ Interaction Analytics - Integrated agent desktop/ CRM/ Service Desk- Predictive Dialing - Knowledge Management/ECM- Conversational AI - NLU/NLPProcesses:- Customer Service- Issue Resolution/ Escalation- Application and Enrollment- Payment Processing- Collections- Voice of the Customer- Technical Support/ Help Desk/ ITIL- Sales and Lead Management- Agent Training, QM, and Performance Management- Workforce Management, Scheduling, Forecasting- Content Management Lifecycles
Listed skills include Crm, Business Process Improvement, Strategy, Strategic Planning, and 40 others.
Current workplace
Mark Behrens's current company
Company context helps verify the profile and gives searchers a useful next step.
10 roles · 41 years
Mark Behrens work experience
A career timeline built from the work history available for this profile.
Specialist Leader
Aug 2020 - May 2023
Specialist Master
Jan 2018 - Aug 2020
Adjunct Professor, University College
Current
Mar 2018 - Present
Oct 2001 - Jan 2018
Vice President
Experio Solutions (Hitachi Consulting)
CRM Practice Lead for national consulting firm formed by sale of Grant Thornton's consulting practice to Hitachi. Participated in practice leadership, business development, client/account management, recruiting, staff training and development.
2000 - 2001
~1 yr
Principal
As Principal (non-CPA partner), participated in growth and leadership of CRM software implementation practice. Built several software vendor alliances, contributed to business planning and direction, led practice recruiting efforts, and served on firm's Financial Services committee.
Jul 1995 - Oct 2000
Chief Information Officer
Education Loan Services
Responsible for Application Development, Data Center Operations, and Telecommunications. Led Data Warehousing, Workflow, Imaging, Activity-Based management, and Process Improvement initiatives.
Oct 1993 - Jan 1995
Manager
Practice development and engagement management in Financial Services Technology-oriented practice. Active in technology and process improvement/operations review engagements.
May 1990 - Sep 1993
Project Manager
Kemper Financial Services
IT Project Manager
1985 - Apr 1990
2 education records
Mark Behrens education
Mba, Finance
University Of Chicago
Bs, Accounting
Bradley University
FAQ
Frequently asked questions about Mark Behrens
Quick answers generated from the profile data available on this page.
What company does Mark Behrens work for?
Mark Behrens works for Deloitte.
What is Mark Behrens's role at Deloitte?
Mark Behrens is listed as Technology Fellow at Deloitte at Deloitte.
What is Mark Behrens's email address?
AeroLeads has found 1 work email signal at @deloitte.com for Mark Behrens at Deloitte.
What is Mark Behrens's phone number?
AeroLeads has found 4 phone signal(s) with area code 303 for Mark Behrens at Deloitte.
Where is Mark Behrens based?
Mark Behrens is based in Aurora, Colorado, United States while working with Deloitte.
What companies has Mark Behrens worked for?
Mark Behrens has worked for Deloitte, University Of Denver, Trisynergy Consulting Llc, Experio Solutions (Hitachi Consulting), and Grant Thornton.
How can I contact Mark Behrens?
You can use AeroLeads to view verified contact signals for Mark Behrens at Deloitte, including work email, phone, and LinkedIn data when available.
What schools did Mark Behrens attend?
Mark Behrens holds Mba, Finance from University Of Chicago.
What skills is Mark Behrens known for?
Mark Behrens is listed with skills including Crm, Business Process Improvement, Strategy, Strategic Planning, Call Center, Process Improvement, Call Centers, and Business Intelligence.
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