Mark Bradley Email and Phone Number
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In school, we learned the 5 Ws: Who, What, Where, When, and Why.As a Manager of Product Management at Flexera Software, I answer three of those every day:♦ Why are customers having a particular problem? (start where they are)♦ What can we do to fix it? (focus on value, progress iteratively with feedback)♦ When can we deliver the solution? (optimize & automate)My name is Mark Bradley. I help industry-leading technology companies get to the core of their customers' problems, rapidly develop a transformative solution, and then tell the world what it can do.I developed a systems-level understanding of the IT architecture that underpinned overall operations from my early days with HP, HPE, Prudential, JP Morgan Chase, and Sysco. By developing strategic solutions that leveraged emerging technology, I improved efficiency, ensured compliance, and supported mission-critical initiatives.As a visionary technology executive with over 15 years of experience leading managed services strategies, fostering innovation, and driving sustainable growth within global technology sectors, I have successfully integrated environmental, social, and governance (ESG) initiatives into strategic planning and operational practices. I have a proven track record in developing and executing growth strategies, enhancing customer value, and achieving operational excellence in hyper-competitive markets.Since then, I have been working with global organizations to understand how I can massively impact operations with revolutionary software. I align strategic solutions with overall company goals within Flexera to produce outstanding results. Building bridges across departments, communicating clearly with customers, and activating what's working vs. what is not, I am building the products that change the face of business.Bringing global product development and evangelism to a corner office, I see the big picture and all the moving parts. Tapping into a massive global network, I speed up the process and ensure innovation.Moreover, I am just getting started.Connect via LinkedIn to see what I am working on.Specialties▬▬▬▬▬✔ Ultimate advocate for the customer✔ Strategic problem solving✔ Innovative product evangelism✔ Product Portfolio definition, roadmap, business cases, & strategy✔ Sustainability Initiatives & ESG Compliance✔ Competitive analysis✔ Tenacious, persuasive, encouraging, and motivating✔ Voracious appetite to learn new skills and technology✔ Managed Services Strategy
Flexera
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Senior Manager, Product Management (Innovation Acceleration And New Product Introduction)Flexera Apr 2023 - PresentItasca, Illinois, UsMark plays a pivotal role at Flexera, spearheading the cultivation and development of groundbreaking ideas and technologies from their inception to market launch, focusing on areas such as Technology Value Optimization. His expertise is not limited to product innovation; Mark is also instrumental in architecting and implementing systems designed to enhance collaboration across a diverse ecosystem of stakeholders. These initiatives are integral to driving Flexera’s strategic vision, fostering a culture of innovation, and ensuring alignment with the company’s long-term objectives.- Work with the leadership team to tune vision and strategy- Work with R&D to deliver on vision and strategy- Agentic AI initiatives to drive innovation and optimize processes. (Large Language Models - LLM)- IT Visibility Sustainability of the IT hybrid landscape. (FinOps/GreenOps)- Data Lake infrastructure, including Databricks.- Lighthouse accounts / Customer Advisory Board (CAB)Pioneered IT sustainability within Flexera One IT Visibility management by leveraging Technopedia for automated carbon emissions data collection and ESG audit readiness, setting a benchmark for sustainable IT practices.Decarbonisation, Carbon Accounting, ESG, Net Zero, Climate Tech, SaaS, Sustainability, Renewable Energy, ESG, Carbon Management, Innovation, Green Tech, and Sustainable Development -
Manager, Product ManagementFlexera Apr 2022 - PresentItasca, Illinois, UsManager, Product Management at Flexera Software. Member of the Product Leadership Team.GTM solutions with Strategic and Tech Partners globally. Driving relentless FinOps and Agile innovation through solutions integration. Presales engagements to create synergy with partner solutions and, ultimately, value for customers. -
Principal Product ManagerFlexera Jan 2021 - PresentItasca, Illinois, UsFlexera One - Technology, Value, & Optimization (TVO via SaaS) PlatformFlexera One Platform is a SaaS-based IT management solution designed for highly complex hybrid environments organizations. With Flexera One, you can visualize your entire estate and make data-driven IT decisions from on-premises to SaaS to the cloud.Roles and responsibilities- Participate actively in scrum ceremonies – Daily stand-up meetings, Sprint Grooming, Agile, Sprint Planning, Sprint - Demo and Sprint Retrospectives- Establish product vision and roadmap to build and deliver delight to customers.- Defining User experience through Prototyping tools and creating Features, Epics, Stories, JIRA, Aha!.- Managing Priority and Product backlogs- Internal/External reporting on Product status (development, Results, feature roadmaps)Working with the larger Product management team to make sure the platform takes into account the needs of the data consumer, offers the necessary services, and exposes the APIs required- Conduct usability/adoption studies with existing customers- Seen by the sales team as an expert, regularly called on to defend the benefits for customers & partners- Product Management, Enterprise Customer Success, Data Management, Data Governance, Data Integration, Data Quality, Data Privacy, ETL, MDM, Metadata Management, Data Catalog, Big Data, Data Archiving, Data Protection, GoodData- Leading Insights-as-a-Service value streams, pushing beyond traditional BI by guiding users through self-service analytics with collective learning.-Transforming & accelerating customers' Sustainability programs. -Driving thought leadership to accelerate Operational transformation, industry & market competitive advantage & solution strategies, and strong partnerships for long-term sustainable growth. -Working with Sustainability Officers, GTM decision makers, & Partners to deliver on ESG transformation. -
Contributing Author: Itil 4 Leader Digital & It Strategy (Dits) Release: Oct 2020Axelos Global Best Practice Jun 2019 - Dec 2021London, London , GbThe ITIL 4 Leader Digital and IT Strategy book focuses on aligning digital business strategy with IT strategy. It also explores how new technologies disrupt organizations in every industry and how business leaders respond to these changes.The pace of digital evolution is faster than ever. Organizations must be flexible and adapt to the constantly changing environment to stay competitive and provide value to their customers.The IT & Digital Strategy book provides a new perspective on the ITIL suite and elevates the discussion of ITIL concepts to a strategic level among business and aspiring leaders.This book will assist IT and aspiring leaders in creating and implement effective IT and digital strategies to tackle digital disruption and drive success.The ITIL 4 Leader Digital and IT Strategy book will be the primary source for accredited training for the ITIL 4 Strategic Leader module.The book has contributed to thought leadership by emphasizing the importance of sustainability and efficient technology asset management in aligning digital and IT strategies.https://lnkd.in/eZ7SCFK#itil4 #digitalstrategy #dits #strategy -
Senior Product Manager - Software ServicesMotorola Solutions 2017 - 2021Chicago, Il, UsGlobal Offer Manager - Applications and Software Services (SaaS) -- Member of the Services Offer Management team responsible for the P&L, design, development, launch, marketing, and maintenance of services in the public safety markets. Service products include managing products throughout their lifecycle, gathering and prioritizing service product and customer requirements, defining the product vision, and collaborating with key work partners to deliver winning service products and solutions.- New Offer Development- Lead product/service strategy and definition, road-mapping, story writing, testing, and launches- Deliver Marketing Requirements Documents (MRD) with prioritized features and justification- New Service Package Development- Managed Services- Software Applications Offers- SaaS Offers- Develop expertise in the competition and how the competitive landscape will affect individual service solutions.- Set costing, pricing, and work with Portfolio Manager on pricing strategies to meet revenue and profitability goals (and margin targets). - Conduct in-depth financial analysis and projected return on investment scenario modeling.Launched ICaaS Platform 7/1/2018 - Intelligence Communications as a Service (ICaaS) - The best compliment to Customers’ mission-critical radio communications networks that transforms information into collaborative intelligence providing improved situational awareness in the moments that matter. -
Senior Product Manager -- Service Anywhere & PropelHewlett Packard Enterprise Apr 2015 - Apr 2017Houston, Texas, UsHewlett Packard Enterprise helps customers use technology to turn ideas into value, transforming industries, markets, and lives.A service broker (Service Catalog) solution for IT that provides single user experience and a centralized hub for multi-supplier integrations for 100% of your applications and services. HPE Propel is a cloud portal solution for on-premise, SaaS, and mobile environments with the focus on bringing systems of engagement experience to enterprises by leveraging unique patented aggregation and orchestration capabilities. Providing strategic leadership for each stage of a product, developed the vision, strategic planning, and go-to-market initiatives that ensure success. Building strong relationships with customers, developed a deep understanding of overall needs and find solutions to fulfill them.In charge of developing product messaging, positioning, and executing product strategy, brand positioning and channel messaging through online advertising, partner programs, sales support and customer optimization. Utilize sales and marketing expertise in direct mail, PR, online advertising, event planning, case studies, webinars, and social media.► Deployed SaaS offering architecture, deployment model, pricing, GTM P&L strategy and business case development.► Worked with customers and R&D teams to identify and prioritize essential product requirements. Also, drove the product across the value delivery chain (lifecycle management) with R&D, Finance, Sales, Marketing, Support, Services, and Program management to deliver the product to the customers.► Deployed skills in coordinating cross-cultural organization and managing projects through organizations in Europe, Asia, and North America.► Technology stack: Rapid product innovations using microservices, containers, and AWS tech stack. JavaScript, HTML5, AngularJS, NodeJS, Bower, NPM, Gulp, Amazon - AWS, Microservices, Docker, and Kubernetes. Software as a Service (SaaS) -
Senior Product Manager - App Portal / App BrokerFlexera Software Apr 2014 - Apr 2015Itasca, Illinois, UsFlexera Software helps application producers and enterprises increase application usage and the value they derive from their software.Recruited to implement a unique enterprise solution - App Portal through roadmaps and messaging to align with product goals. Empowered sales teams and supported a balanced product portfolio. Organized and conducted product demos; facilitated channel messaging, content and user training.► Effectively delivered the industry’s first-ever Enterprise App Portal for mobile and desktop platforms in close liaison with cross-functional teams.► Personally designed and instituted a compelling vision and aggressive market strategy for the App Portal post-merger; also initiated the product’s first Beta program.► Technology stack: JavaScript, HTML5, Microsoft .NET, AirWatch, MobileIron, Casper, SCCM, Altris► Analytics: Exploratory Data Analysis, Time Series Analysis, Forecasting, Classification, Segmentation, Regression, Neural Network Models, Decision Trees, Text Analysis, Full Factorial Testing, A/B Testing, Survival Analysis. -
Senior Product Manager - Hp Executive Scorecard & It Financial ManagementHewlett-Packard Jul 2010 - May 2014Houston, Texas, UsMember of the core team that created HP IT Executive Scorecard (XS) from conceptualization to market-leading solution. XS automatically gathers metrics from across IT systems to build key performance indicators and displays a complete mobile experience utilizing HP Anywhere platform. Product Management: drove product releases, including developing product strategy & vision, developing business cases, conducting customer interviews, defining product requirements, identifying distinctive competencies, analyzing the competitive landscape, detailing user stories, setting pricing, examining product profitability, & presenting to senior management. Broad focus on user interface & simplicity for best user experience.Product Marketing: Created and delivered customer & sales presentations, product demonstrations, internal and external web content, product collateral, & sales training. Developed executed go-to-market plans for channels & strategic alliances. Conducted win/loss analyzes of buyer persona interviews.Team Management: Drove solutions by leading & motivating cross-functional teams consisting of Engineering, Marketing, Customer Support, Professional Services, & Technical Support Engineers.Customer Advocacy: Gathered requirements, supported sales calls & support escalations, presented product technology vision pitches & roadmaps. Establishing product go to market plans, roadshows, Industry Analyst updates (Gartner, IDC, Forrester), help organizing & presenting at global customers events, sales enablement, reference programs, win-loss analysis, pricing, defining product investments & use cases, establishing global partner's strategy such as PwC & Accenture joint GTM offerings, & involved directly in many sales activities. Worked with customers such as Lubrizol, Rabobank, McKesson, United Airlines, P&G, CVS, Nationwide, Exelon, and others to ensure development efforts were invested based on critical customer needs. Received HP's prestigious MVP award. -
Product Manager - It Financial Management Analytics (Business Value Management)Hewlett-Packard Jan 2008 - Jul 2010Houston, Texas, UsResponsible for enablement and evangelization around HP Analytical solutions. Focusing on the support for the pre-sales cycle for HP's Executive Scorecard, Financial Planning Analytics, Decision Center (IT Analytics), and the overall ITFM (FinOps, ITAM & PPM) Solution. Technology Business Management (TBM) •Internal & External worldwide Enablement working with HP Research & Development (R&D)• Beta & Proof of concept activities support• Develop White Paper & Best Practices Documentation• Input on HP Software Solution products’ content• Demonstrated knowledge of IT management, including process methodologies like ITIL, Cobit, FinOps, IT Financial Management - Business Value Management • Understanding of business intelligence technologies: Xcelsius dashboard definition, Key Performance Indicators, Business Objects Universes and Webi reports, Data Normalization and Data Consolidation• Demonstrated strategic leadership in product design & current product management• Dynamically increased HP Software products knowledge base and promoted through education, consulting, presentations, and whitepapers, enabling HP to sell solutions and not selling just products.• Demonstrated customer focus and support via face-to-face customer interactions; aided project team in focusing on customer needs, enabling the team to prioritize strategically.• Help HP Customers manage their projects, labor, and vendors efficiently to deliver quality IT services to the business on time, on budget, and at price points competitive to third-party alternatives.• Manage CapEx/OpEx, Fixed/Variable, Direct/Indirect• Manage cost and variance for Plan/Build and Run activities• Manage IT internally with scorecards, KPI's & metrics on a timely basis• Communicate IT cost, utilization, and value metrics monthly with key business stakeholders• Make better technology business decisions • Technology Business Management (TBM)• Architect -
Senior Solutions Architect - It Service ManagementHewlett-Packard Feb 2007 - Jul 2010Houston, Texas, UsMark joined HP in February 2007 as a Senior Solutions Architect on the Americas IT Service Management Team. Mark began his career with HP by leading and supporting the sales and delivery cycle for ITSM market offerings within HP Consulting & Integration (C&I) group, targeting preferred accounts. Before joining HP, Mark supported several IT Service Management roles for various companies through a series of mergers and acquisitions in the insurance and banking industries, which culminated into a VP Infrastructure position with JPMorgan Chase (JPMC.) During his tenure at JPMC, he served a key role in a successful in house worldwide Service Management implementation across 11 time zones, delivering high levels of performance & availability throughout. The partnering he helped orchestrate between the businesses to deliver technology services and infrastructure capabilities serves to differentiate JPMC from the competition, and provide superior value for customers. The rollout earned recognition in the category of Excellence in Business Alignment by improving insight into the business impact of IT for HP OpenView Awards of Excellence 2006 - Global User Forum - Synergy/Openview in South Beach Florida. -
Info Systems Architect - C&I GroupHewlett-Packard Feb 2007 - Jan 2009Houston, Texas, Us• Lead overall technical architecture deployment for the ITIL Process & Software solution; Interface with Clients Architects and ensure the technical architectures are aligned with the requirements.• Ensure detail design meets the specific performance criteria• Perform deployment planning; Prepare low-level design and technical architecture for deployment• Provide technical/architectural impact inputs for project change requests and recommend the solution and vendor involvement in the solution• Provide the direction and coordinate the technical issues related to the architecture or design during the development, testing, and deployment phases.• Provide oversight and leadership for data modeling part (especially during the integrations); Address any design related issues• Provide technical expertise on the assigned modules and front-end all the technical aspects on that module• Promoted to Senior Solutions Architect - IT Service ManagementIT Reference Architecture• Collaborated with creating the reference architecture on end-to-end enterprise IT activities by defining service models and key artifacts.• Collaborated with top customers to validate reference architecture and created an Open Group industry consortium - http://www.opengroup.org/IT4IT• Worked with R&D on the design and implementation of IT reference architecture for customers.• Collaborated with creating IT reference architecture messaging, positioning, and enablement plans for HP Software. -
Vp Infrastructure Senior ManagerJp Morgan Chase Sep 1999 - Feb 2007New York, Ny, UsMember of the CAS BAI Service Management Team - Client Relationship Manager for CAS GTI ADEnsure that CAS BAI IT Services and Core GTI services meet the needs of my CAS GTI AD Clients - Manage IT Data Center Infrastructure for a suite of Service Management tools & processes for CAS GTI AD.Manage Infrastructure Spends / Demand Management / Planning /Service DeliveryDeveloped a roadmap to upgrade and combine IT systems to state of the art technology. Business Aligned IT Program Management:- IT Demand Management- Program Management- Production Escalation- IT Financial PlanningHead of IT Systems Integration:- Web Engineering- Database Design and Support- Systems ArchitectureSupported the Business Strategic Vision by defining and promoting the systems architecture design that would help achieve key business initiatives. Partnered with business stakeholders to establish a governance model for software management. Established a strong relationship with internal and external IT partners who included software vendors, data center support, IT contracts management, and IT auditing. Handled yearly budget planning for staff and projects totalling over 5 million dollars in expenses. -
Contributing AuthorBook: Implementing Service And Support Process: A Practical Guide Jan 2005 - Dec 2005New York, Ny, UsMark is a contributing author of Implementing Service and Support Process: A Practical Guide (Van Haren Publishing, 2005.) The book is a reference tool compiling IT management best practices and IT Service Management within the ITIL framework from the vantage point of international experts. Mark’s chapter on Service Level Management aligns well with HP’s focus on ITSM implementations. -
Senior System Analyst - Production SupportBankone (Acquired By Jpmc) May 2002 - Jan 2004UsITSM refresh was a key enabler to help drive the business results by providing the solution that aligns with the industry standards and enabled the end-users to have the right tools for their job function. Member of a dynamic and fast-paced environment that worked with cross-functional teams to design, build, and roll-out a refresh deployment plan that aligns with Zurich Life/BankOne/JPMC vision and strategy. Implementation of Shared Services chargeback model- VMWare, Oracle Farm, Citrix, Web FarmData Center Migrations / Consolidations• Participated in ITIL Service Management program• Participated in an organizational interaction model project designed to identify collaborations between IT and the business for project management processes. This project resolved 100% of the redundant activities and role inconsistencies identified during the process. •Participated in IT Audit performing CobiT assessment of IT processes for our division.•Contributed to designing an integrated process framework to be implemented across IT utilizing best practices from CMM, ITIL, CobiT, and the IT Dashboard & Balanced Scorecard.•Lead Service Management process engagements working with teams to develop effective processes that maximize cost-benefit for service delivery and support.•Strategically analyzed project efforts across the organization offering opportunities for alignment to reduce redundant process efforts across IT.•Worked closely with the Project Management Office to develop an aligned Process Development and Implementation process with the Project Management process.•Merger related activities of Zurich Life -
It Service ManagerZurich Life (Acquired By Bankone) Sep 1999 - May 2002Zurich, Zurich, ChLed Technology support strategy, development, and support of Service Management solutions. Managed IT software vendor relationships, software selection, development, and implementation for Service Management solutions.Lead Service Management process engagements were working with teams to develop effective processes that maximize cost-benefit for service delivery and support.- Translate product strategy into detailed requirements and project plans - Scope and prioritize activities based on business and customer impact - Work closely with internal and external teams to deliver quick time-to-market delivery - Drive product launches including working with customers, executives, and other management team members - Evaluate plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed - Act as a product evangelist to build awareness and understanding - Generate and provide KPIs related to product deliveryCompleted Security Training:- SANS SEC414 - SANS® +S™ Training Program for the CISSP® Certification Exam- SANS SEC542 - Web App Penetration Testing and Ethical HackingContributed to designing an integrated process framework for IT utilizing best practices from CMM, ITIL, CobiT, and the IT Dashboard & Balanced Scorecard. -
It Manager - Sr Network EngineerPrudential Oct 1996 - Sep 1999Newark, New Jersey, UsVector Securities (Acquired by Prudential Securities)Reporting to the CIO, responsible for building strategic alliances between top management and the IT group, strategic planning, leveraging existing technologies and exploring new technologies• Conceptualized innovative On-line, Ecommerce Trading System that allowed our Retail and Institutional clients to purchase OTC stocks and download financial statistics on companies in which we Made a Market• Co-Chaired senior management team that designed Vector Securities and Vector Fund Management’s interactive Web Sites including, On-line registration, Content, Interface, Search Engines and Back-end Databases for multi-million dollar projects• Co-Authored Vector Securities Year 2000 Compliance Plan. Worked with outside auditors to ensure plan met the SEC regulation.• Merger related activities with Vector Securities and Prudential Securities. -
Microcomputer ManagerSysco May 1987 - Oct 1996Houston, Tx, UsSummer Intern between United Stationers & SYSCO Foods (1987-1991) Des Plaines, ILFull-time May 1991 Grew the PC technology from 5 personal computers to well over 350Designed and implemented Micro Computer infrastructure including evaluation and installation of software, fast ethernet, switch, NT server, integration of Novell 4.11 SFT III, SCO Unix, Managewise, Netware SAA, Net Connect, and Arcserve, workstations (Mac, PC, laptop.) Provided internal support for software and hardware: Managed NT, Novell, SQL Server, COBOL, Greenbar Reports Sales Force Automation - Converted 250 salesman from paper and telxons units to laptop computers. Trained and maintained Sysco Sales Companion and Sysco Customer Companion, Order Entry and Inventory Conducted training classes for Lotus 123, Word Perfect & dBase Maintained Harris 20/20 Communication switch & Octel Voice Mail System Developed several internal applications: - Food Show Order Entry / Registration System - Marketing Information Database - I.S. Help Desk Application - Credit Tracking System - Transportation Information System -
Summer / Winter InternUnited Stationers Jun 1987 - Aug 1989Deerfield, Il, UsSummer Intern between United Stationers & SYSCO Foods - Des Plaines, IL Under immediate supervision, modify COBOL application programs from detail specifications. Code, test, debug, document, and maintain JCL application programs. Translate business and technical requirements into technical application specifications. Modify application codes and develop reporting capability. Provide design recommendations for unit and integration testing of applications. Develop and test software application modules using disciplined software development processes. • Conducted corporate training classes for dBase, Lotus 123, Harvard Graphics & Microsoft Word• Desktop refresh project• Developed several internal departmental applications with Clipper / dBase
Mark Bradley Education Details
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Monmouth CollegeBa - Media Communication -
Uop - ChicagoMaster Of Science In Computer Information Systems
Frequently Asked Questions about Mark Bradley
What company does Mark Bradley work for?
Mark Bradley works for Flexera
What is Mark Bradley's role at the current company?
Mark Bradley's current role is Digital Transformation | IT Sustainability |Strategic Vision |Building Strong Partners | SaaS / Cloud / Mobility |Solution Evangelist.
What is Mark Bradley's email address?
Mark Bradley's email address is ma****@****are.com
What is Mark Bradley's direct phone number?
Mark Bradley's direct phone number is +131295*****
What schools did Mark Bradley attend?
Mark Bradley attended Monmouth College, Uop - Chicago.
What are some of Mark Bradley's interests?
Mark Bradley has interest in Football, Exercise, Sweepstakes, Nascar, Home Improvement, Reading, Gourmet Cooking, Sports, Watching Basketball, Food.
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