Mark Crenshaw Email & Phone Number

Chapin, Sc, Us

Chapin, Sc, Us

Columbia, Sc, Us

As part of a statewide court modernization initiative, the South Carolina Judicial Branch provides applications software and support to all courts within South Carolina's Unified Court System. My role as the Deputy Director of Applications Operations was to manage and lead the department responsible for providing these critical applications.* Responsible for the operational activities of the South Carolina Judicial Branch’s Applications Software Department. This consisted of numerous operational units including software procurement, software development, training, project management, call center and administrative.* Responsible for defining application software architecture and standards.* Responsible for overseeing the development and support of all software developed by the South Carolina Judicial for use by trial courts across the State of South Carolina. * Member of senior management team responsible for evaluating and procuring enterprise level software solutions for South Carolina courts.* Responsible for identifying and implementing software development practices.* Responsible for establishing service level agreements for application software provide by SCJB.

Columbia, Sc, Us

Manage the department responsible for developing and supporting enterprise software applications used statewide by South Carolina trial courts.Define the technical architecture and the business functionality for all agency software products.Manage the activities of a diverse, cross-functional team of Developers, QA engineers, and Data Base Analysts.Manage the help desk/call center responsible for providing application support to end users.Manage and direct the career paths of all levels of employees, including full time employees, part-time employees and contact employees Manage client and vendor relationships.Create annual budgets and 5 year income, expense and staffing forecastsRecruit and maintain staff

Columbia, Sc, Us

Responsible for developing .Net based web applications providing the public online access to court records. Developed XML based data interfaces between the courts and third-party stakeholders.

Global, Us

Progressive career advancement from mid-level programmer to technical services manager.  Developed front-end and middle-ware applications for PMSC's Exceed applicationDeveloped and supported AS400 COBOL applications for PMSC Point application Managed technical services staff for PMSC Point application Experience in AS400 COBOL, Visual Basic, C#, XML and XSLT Created technical training classes for new employees Created relationships with local colleges and tech schools for recruiting and hiring new graduates Maintained client relationships with PMSC Point customers Managed and actively participated in Y2K development and data conversion for numerous AS400 Property and Casualty Customers Presented product and technical solutions to clients. Coordinated development efforts with local and off-shore resources.