Mark E. Elsinger Email & Phone Number

Manage Product Team to collect and refine business requirements and provide user acceptance testing. Strategize with Leadership team to initiate projects and provide high quality deliverables for future state.

United States

Experienced Auto Damage Adjuster - manage all aspects of field and catastrophe claims process to provide and excellent experience in difficult times.

Dallas/Fort Worth Area

Terryville, CT

• Consistent 9+% Sales Growth Year-to-Year.
• Created, maintained and expanded relationships with network of Domestic Distribution partners.
• Acted as front-line support and first contact for End Users.
• Completed Overhaul of Pricing and Distribution Databases to use data more effectively.
• Worked with Management to create a Direct Sales channel to complement our Distribution network.
• Handled all orders for Domestic customers, either through the Distribution channel or through the newly launched Direct Sales Initiative

New Britain, CT

• Acted as primary point of contact regarding Personnel and Payroll issues arising from Census operations within an area encompassing 43 cities and towns.
• Audited and approved all time sheets, expense reports and other vital paperwork for the Local Census Office.
• Trained Field Team Leaders to properly capture acceptable fingerprints for employee background checks by the FBI.
• Filed and maintained all employee paperwork and records in order to pass rigorous federal audits.
• Provided Front Line contact for potential employees by conducting prescreening and employment interviews.

Plainville, CT

• Acted as primary Company contact for sales staff and clients in the highly competitive Las Vegas and Orlando territories.
• Tracked and analyzed sales trends in order to forecast future opportunities and identify areas of potential sales growth.
• Trained new team members and facilitated the creation of a new, more streamlined training process still in use today.
• Created a new, more efficient method of inventory control and delivery in the Las Vegas market that allowed us to respond to customer needs within 72 hours rather than the previous standard of seven business days.
• Worked with Accounting department to collect on past due accounts and maintain timely payments from clients in my territories.
• Entered all orders in a prompt, accurate manner and took ownership of shipping process to ensure timely delivery of materials.

Southington, CT

• Earned several designations for leading team in important performance metrics as well as certificates of recognition for outstanding devotion to teamwork, innovation and product knowledge.
• Studied strengths and weaknesses of team’s knowledge base and implemented training programs and presentations to maximize learning.
• Underwrote, sold and serviced Personal Auto, Home and Personal Umbrella/Personal Umbrella Liability Policies (up to $5 million per account)
• Acted as first contact for internal and external clients.
• Worked as Point of Contact/Mentor for new team members and those transitioning from other departments.
• Held and Maintained Property & Casualty Insurance license in 30 states.