Mark Efstation Email & Phone Number

Orchard Park, New York

Review customer’s RFQs, contracts, and flow-down of customer contractual quality requirements or quality system requirements to Cobham and its suppliers.Act as the Cobham liaison during customer/government audits and inspections.Communicate with team, production, suppliers, customers, and the government regarding all quality related issues.Participate in customer return process including failure analysis and corrective action.Generate inspection check lists and inspection criteria for purchased and manufactured parts. Process MDRs and ECOs.Analyze and trend quality data within value stream to drive preventive and corrective actions and continuous improvement. Drive continuous improvement by actively participating in projects throughout the year.Annually review several sections of quality related systems and procedures. Maintain performance management KPI’s board and participate in performance management meetings.Responsible for ensuring that environmental, health, and safety are included as part of everyday activities.

-Provide efficient oversight and ensure productive management of the Physical Laboratory and its personnel under the ISO 17025 Quality System. Provide technical consultation to clients and internal teams. Act as a technical representative of the Company, as requested.-Support Senior Management with departmental process improvements as well as external & internal Audits. Assist in writing, reviewing and training of SOP’s and their implementation.-Technically oriented with in-depth knowledge and ability to interpret international, federal, state and local regulations, standards and client regulations. Intimately familiar with Toy and Children's Product Standards: ASTM F963-11 (United States), ASTM F1148 (United States) , EN 71:2011 (Europe), SOR / 2011-17 (Canadian) and AS/NZS ISO 8124 (Australian/New Zealand). In addition, knowledgeable on standards relating to Textiles, Clothing, Footwear, Tents and Flammability.

East Aurora, New York

Utilized engineering acumen to transfer concepts from ideation to successful production. Worked in cross functional teams (Marketing, Industrial Design, Packaging, Planning, Quality and Mechanical Design) to develop new products that delight the consumer, satisfy industrial design intent, exceed quality specifications for global markets, and meet cost and market schedule targets. Team leader who worked with Offshore Development (Asia/Mexico), Tooling and Manufacturing vendors to ensure successful project completion. Traveled globally to expedite change completion.

East Aurora, New York

Managed a 10 member organization with locations across the US. Created and implemented a formal Engineering and Statistical based product return system using a reverse engineering data stream that dramatically improved Pareto Analysis, and Reliability Corrective Action Progress Reports. Worked with Mattel Legal and Finance departments to assure compliance with Magnus-Moss Warranty Act.

East Aurora, New York

Created finite element models to analyze the flow properties of plastic resin through proposed components. Provided enhancements to offshore mold supplier’s flow analysis reports prior to mold construction approval. Evaluated and recommended improvements to existing Computer Aided Engineering Software. Integrated “Materialize” TM Software enhancing the Tool Room’s Rapid Prototyping/3D Printing capabilities.

East Aurora, New York

Proactively critiqued plastic part designs with consideration for: product function, product testing, mold construction, resin’s material and flow properties, cycle efficiency, resin processing and other post molding activities. Established, reviewed and approved mold design specifications, mold layouts and designs for new molds ensuring product and manufacturing needs are simultaneously achieved.Sole Engineer for Outdoor Play Equipment product line (eight products); handled all aspects of product from external ideation through cost analysis, model build, tool sourcing, safety review to efficient manufacture by both factory and consumer assembly.

East Aurora, New York And Penang, Malaysia

Linked the Mattel Malaysia manufacturing facility directly to Fisher-Price Design. At Fisher-Price, reviewed and enhanced new product designs from conceptualization stage through on-going production. Traveled extensively to both Malaysia and China to support production startup. Effectively ensured that products produced at Mattel Malaysia were efficiently designed to accommodate the manufacturing practices of the facility and surrounding component suppliers.

Medina, New York

Provided direction during design conceptualization through component layout, prototype model build, mold layout, manufacturing process layout, and mold and manufacturing tool debug.

Hudson, Ohio

Assured new product designs incorporated all Corporate, Federal (ASTM F963, F1148), International (EN-71) and other Regulatory agencies requirements prior to mold/tool construction. Provided a multidiscipline functional support to all Domestic facilities as well as International product start up and supplier audits.

East Aurora, New York

Designed process capability studies, procedures and specification documents so quality was assured throughout the life of the product. Extensively used statistics and SPC for approval of all component and product tests.

East Aurora, New York

Developed “Wall Bending” process to reduce mold/tooling cost and complexity, as well as component inventory.

Jamestown, New York

Designed and developed new processes and capital expenditure projects to accommodate increased production demands, improve manufacturability and quality of product, while reducing product unit cost.