Markeith Baez Email & Phone Number

Boca Raton, Fl

 Deliver an exceptional client experience by identifying and documenting client needs and issues; answering incoming inquiries, effectively applying problem-solving techniques, educating clients and following issues through to their successful resolution. Provide consistent, professional and high-quality client support, every day, all the time, no matter what  Establish procedures to ensure client satisfaction and quality service delivery Communicate and collaborate across teams and departments to help solve issues Replicate and document issues for further escalation

Austin, Texas Area

Here at FCOA (FEDERAL CORPORATION OF AMERICA) I am a medical billing specialist. I deal with a bunch of medical claims from various insurance companies. Specializing in Business Services For the Health Care Industry. My duties consist of the following. Follow up, New Business, Faxing, Printing, Mailing, Coding, Finalizing Payment ETC.. I've been the number one specialist on our team here since I started. My accounts a day range from 30-55.

Boca Raton, Fl

Started as a sale's representative. Taking inbound calls from potential/new customers. Marketing medical supplies to diabetic/non-diabetic patients. Two months later, I got promoted to Quality Assurance. My job then was to, listen and grade the call of my sale agents.

Miami/Fort Lauderdale Area

Follow up with insurance companies and doctors regarding medical claims. Process claims, payments, and denials for various sized medical groups.