Markell Gamble Email & Phone Number

Arlington, Va

Current full-time employment, regular 40 hours per weekSupports an entire office with special focus on an assigned team; assists team members with supply inquires and other like administrative dutiesResponsible for properly utilizing the Case Management Tool (CMT) to conduct weekly closed case destruction and monthly case return for field agentsComplete monthly audit review of stored cases in line with current DoD (Department of Defense) guidelines and policiesAssist with Investigator and Supervisory Agent in Charge (SAC) inquiries related to administrative duties and tasksProvide daily case status reports to SACs for all incoming cases to the District (WMFO, Washington Metropolitan Field Office). Reviewing such reports to ensure that any change in case status (suspended, cases, reopened or discontinued) have been brought to the attention of the SACEnsures timely completion of daily tasks and workload of assigned team and other field agents as necessaryUtilizes Personnel Investigations Processing System (PIPS) daily to create reports of incoming case items to the team’s organization, changed assigned completion dates (ACDs) in line with supervisory approvalMonitor the working status field Agents through the SAC Workload Management Tool Review, edit and confirm the time and attendance of field agents in PIPS Manages spreadsheets related to government-owned vehicles (GOVs) maintenance and inventory, case management, office supplies and team rostersTrains new Investigative Assistants (IAs) in administrative and/or field work duties; additionally, created a binder dedicated to new training materials and standard operating procedures (SOPs) for future IAsOther administrative duties as assigned by SAC

Remote

Former full-time employment, regular 40 hours per week-Assists with conducting Federal Personnel Background Investigations, many of which are sensitive or controversial, where allegations, hearsay information, or other vague or intangible information of an adverse nature exist.-Evaluates individual's trustworthiness for access to classified information, placement in a sensitive position, retention in the military services, or placement in Federal employment.-Assists with collecting and developing information from a variety of sources.-Prepares reports of investigation in accordance with DOD guidelines and instructions.

District Of Columbia, United States

Current part-time employment, averaging 16 hours per weekFollows company policies and procedures to ensure the store is organized, clean for associate protection and inviting to customersAssists with set up for new product launches according to company policiesProcesses transactions quickly, efficiently and accurately and resolve all customer related issues that may ariseDrives credit and loyalty membership by explaining the benefits of being an Express InsiderOther essential functions as assigned by the Store Manager

Temple Hills, Md

State of Maryland: Prince George’s County, Office of Child SupportFormer full-time employment, regular 40 hours per weekPromoted to Child Support Specialist II, July 2021Promoted to Child Support Specialist I, January 2021Reviews child support cases and takes action accordingly to either establish, maintain or enforce child support payments as well as any other conditions of support as dictated in the court order related to the well-being of the minor(s)Monitors payments received for child support, reviews other case-like activities to determine if further enforcement of court-ordered child support payments are necessaryInvestigates and helps to resolve issues of driver’s and professional license suspensions, tax intercepts and other enforcements used to collect child support paymentsMaintains and updates child support cases using State automated programs and systemsResponds to custodial and non-custodial parents, employers, attorneys, other State and out-of-State agencies in order to resolve issues related to child support casesProvides excellent in-person customer servicePerforms other related and administrative duties as assigned

Annapolis, Maryland

Former part-time employment, averaging 24 hours per week Greeted customers dailyManaged and complete salesAssisted with locating clothing items and accessories throughout the storeAddressed customers concerns regarding sizing, sale prices, and return eligibilityPromoted to Sales Lead, August 2018 – October 2018Performed administrative duties such as processing and accepting orders and money managementManaged and supervised 3-5 staff members while monitoring daily work quality

Master'S Degree, Criminal Justice

Education record