Mark Ellerman Email & Phone Number

Dallas Tx

• Perform Network Support for both Wireline and Wireless Networks both domestic and International. Customers like Verizon Wireless, Nokia, GCI,GTA, MID Rivers and BTL.• Complete Network support including outage handling and everyday maintenance on Network equipment. Main focus is CDMA and Nortel Wireline.• Support installation and turn-up for T-Mobile of both Ericsson and Nokia 5G wireless installs. Have certifications for both. Available on request.Nokia 5G Integration Training – (IXR-e Included) Issue Date July 22,2022 Credential ID: TGCINK-056474Ericsson 5G Integration Training – (IXR-e Included) Issue Date: July 24, 2022 Credential ID: TGCIER-056474GC Academy Construction – Nokia Issue Date: July 18, 2022 Certification ID: TGCCNK-056474GC Academy Construction – Ericsson Issue Date: July 7, 2022 Certification ID: TGCCER-055995

Dallas Tx

Supported L1/L2/L3 Tellabs support and new installations, including various transport technologies like ATM, DSL, SDH, and ISDN.Played a crucial role in network support, ensuring efficient operations and troubleshooting of Networks.Databae Engineer | GENBAND – Plano, Texas | June 2012 – November 2016Created end-points for RDT, G6, G9 Nodes, A2, and GMS Nodes, specializing in VOIP/SIP conversions.

Extensive training and knowledge of system configuration, installation and testing. Work directly with customer to resolve any service impacting problems. Have extensive knowledge of the DMS GSP, DMS300, DMS250, DMS500 and DMS GSM\BSS Wireless, Nortel BCM, Nortel CDMA\TDMA, Nortel CBM, Nortel SDM, Nortel CS2K, Nortel VSE, PP8600, USP and various other products. Performed product verification and testing on multiple platforms requiring one on one interaction with end users. Responsible for implementing training and mentoring for new recruits. Responsible for Operating & Maintaining GSM products, including SCP, SDP, TSP, CCN, OMM, USSD,IN and Camel I and II. Proficient in Microsoft Word, Excel, and Power-Point.

Installed communications equipment across the USA including customers like TRW Space Park, SSA Baltimore, MCI, Sprint and a host of others.

Technical, Electrical Engineering

Education record

Telecommunications

Activities and Societies: Have completed the following technical courses: DMS MTX Maintenance DMS Translations DMS Advanced Translations.