Mark Enders Email and Phone Number

· Delivers a personalized experience for callers by answering questions, providing servicing options, and helping them with their products or services in a call center environment.· Proficient at resolving inquiries and transactions from Financial Representatives or clients by following defined standard process for evaluating solutions.· Handles phone and transactional responsibilities while adhering to strict confidentiality standards.

· Responsibilities included assigning work tasks, maintaining quality control, monitoring job schedules, interacting with customers, training employees, and providing performance feedback.

· 2016, 2021· Duties included operating equipment to prep pavement, crack-sealing, and applying asphalt sealer.

· Assisted in warehouse logistics that include inducting, staging, stowing, and picking customer orders.

· Assisted in the kitchen and transporting food items from the restaurant to customers’ homes.

· Helped manage the loading and unloading of furniture from one location to another for clients throughout southeastern Wisconsin.

· Provided safe transportation of UWM passengers within the BOSS operational area.

· Assisted delivery of packages in a fast paced, outdoor position that involved daily lifting, lowering, and carrying of packages weighing 0 – 70 lbs.

· Generated new business opportunities using social and in-person networks. Maintained business relationships and provided customers with service and support.· Recipient of Fast Start Award.· Former Accident & Health insurance agent in the State of Wisconsin.

· Provided oversight next to the player lounge at the 2017 U.S. Open.· Former Private Security Person in the State of Wisconsin.