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Mark Engels Email & Phone Number

Business Solution Architect at Midrex Technologies, Inc.
Location: Charlotte, North Carolina, United States 11 work roles 1 school
2 work emails found @bestbuy.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails

Work email m****@bestbuy.com
LinkedIn Profile matched
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Current company
Role
Business Solution Architect
Location
Charlotte, North Carolina, United States

Who is Mark Engels? Overview

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Quick answer

Mark Engels is listed as Business Solution Architect at Midrex Technologies, Inc., based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at bestbuy.com and a matched LinkedIn profile for Mark Engels.

Mark Engels previously worked as IT Service Desk Technician at Midrex Technologies, Inc. and Help Desk Analyst II at Afs Logistics. Mark Engels holds Bachelor Of Science - Bs, Business Administration from Suny Brockport.

Company email context

Email format at Midrex Technologies, Inc.

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{first}.{last}@bestbuy.com
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AeroLeads found 2 current-domain work email signals for Mark Engels. Compare company email patterns before reaching out.

Profile bio

About Mark Engels

IT support resource and technology enthusiast with over eighteen years of IT, sales, and technical support experience. Skilled in efficient identification of customer needs and presentation of best product and service solutions. An excellent fit for a position requiring capacity to quickly solve technical problems for clients both with and without strong foundations in computing.

Listed skills include Customer Service, Sales, Retail, Outlook, and 13 others.

Current workplace

Mark Engels's current company

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Midrex Technologies, Inc.
Midrex Technologies, Inc.
Business Solution Architect
AeroLeads page
11 roles

Mark Engels work experience

A career timeline built from the work history available for this profile.

Business Solution Architect

Current

Charlotte, North Carolina, US

- Microsoft 365 administration (Microsoft SharePoint, Teams)- New Software Implementation (Collaboration with vendor on onboarding/offboarding automation, Bomgar to TeamViewer transition)- Production of IT training videos

Apr 2023 - Present

It Service Desk Technician

Charlotte, North Carolina, US

- Supports 200 users spread over 6 offices & remote workers worldwide- Handles tickets via Quest KACE, phone, and Microsoft Teams chat- Frequent collaboration with other IT operations and business solutions teammates to solve user issues- Assists with onboarding, hardware imaging and deployment- Account creation in AD & Office 365- Ordering, imaging.

Nov 2021 - Apr 2023

Help Desk Analyst Ii

Shreveport, Louisiana, US

- Supported 400 users spread over 6 offices & remote workers- Handled tickets via Zendesk, phone, and Microsoft Teams chat- Interfaced with and escalated to appropriate operational teams- Significant number of remote workers required collaboration via Microsoft Teams, Cisco WebEx, Panorama 9- Assisted with onboarding, hardware imaging and deployment.

Apr 2021 - Sep 2021

Service Desk Analyst Ii

Spartanburg, South Carolina, US

- Supported 1400+ users worldwide, primarily in USA- Handled tickets via phone and JIRA ticketing system- Interfaced with and escalated to appropriate operational teams- Zoom & ManageEngine for collaboration, software deployment, remote control- Assisted with onboarding, hardware imaging and deployment- Lenovo laptops & 10Zig Thin Clients

Nov 2020 - Apr 2021

It Systems Specialist

Spartanburg, SC, US

Working with IT manager, handled support requests and various projects relating to IT management. Strong familiarity with Microsoft Windows and Office 365 allowed for efficient support internally and via phone/chat for remote users. Some products supported included Office 365, Solidworks, Sophos, Infor Visual, Mitel MiVoice, Proofpoint, Exchange 2016.

Aug 2018 - Mar 2020

Senior Technical Service Representative

Rochester, New York, US

Serving as a senior technical service representative, handled difficult support situations escalated from technical support representatives. Escalations often involved Microsoft SQL or Microsoft Access database repairs and modifications, as well as assisting district food service and IT staff with Windows networking and file sharing permissions. Performed.

Dec 2016 - Aug 2018

Technical Service Representative

Rochester, New York, US

Serving as a technical service representative, provided training and technical support for the Nutrikids, MCS, and Heartland Mosaic suites of K-12 lunchroom software, specializing in their respective menu planning and inventory systems.

Jan 2016 - Dec 2016

Sales Consultant

Richfield, Minnesota, US

Focused on identifying customer needs and creating a total solution for their home theater setups as part of Best Buy’s Home Theater/Magnolia Home Theater team. Guided top-down selling procedures are followed to ensure customers have proper accessories and multimedia devices to fully enjoy their television purchases. Troubleshoot store demonstration.

Jun 2014 - Jan 2016

Pour Advisor

Honeoye Falls, New York, US

Assisted with retail operations in the brewery's tasting room and merchandise shop. Primarily focused on providing engaging tasting experiences for customers sampling the large variety of craft beers available on tap.

Apr 2015 - Dec 2015

Promotional Staff

St-Eustache (Québec), CA

Attended fairs, festivals, and trade shows to promote Bath Fitter remodeling products to generate sales leads.

Jun 2012 - Jun 2013

Sales Consultant

Connecticut, US

Sales Consultant at Wireless Zone, a Verizon Wireless Premium Retailer. In charge of providing wireless equipment and services to customers, as well as troubleshooting issues with both. Often ordered and managed the store's inventory as well as kept the decor and advertising up to date as required by Verizon Wireless. Through this position and through.

May 2006 - Aug 2011
1 education record

Mark Engels education

  • Suny Brockport
    Suny Brockport
    Business Administration
FAQ

Frequently asked questions about Mark Engels

Quick answers generated from the profile data available on this page.

What company does Mark Engels work for?

Mark Engels works for Midrex Technologies, Inc..

What is Mark Engels's role at Midrex Technologies, Inc.?

Mark Engels is listed as Business Solution Architect at Midrex Technologies, Inc..

What is Mark Engels's email address?

AeroLeads has found 2 work email signals at @bestbuy.com for Mark Engels at Midrex Technologies, Inc..

Where is Mark Engels based?

Mark Engels is based in Charlotte, North Carolina, United States while working with Midrex Technologies, Inc..

What companies has Mark Engels worked for?

Mark Engels has worked for Midrex Technologies, Inc., Afs Logistics, American Credit Acceptance, Zima Corporation, and Heartland School Solutions.

How can I contact Mark Engels?

You can use AeroLeads to view verified contact signals for Mark Engels at Midrex Technologies, Inc., including work email, phone, and LinkedIn data when available.

What schools did Mark Engels attend?

Mark Engels holds Bachelor Of Science - Bs, Business Administration from Suny Brockport.

What skills is Mark Engels known for?

Mark Engels is listed with skills including Customer Service, Sales, Retail, Outlook, Social Networking, Consumer Electronics, Inventory Management, and Customer Relations.

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